1. Practical implementation of ERM systems in international organisations Geneva May 2003 ERM Manual

2.  Context –Various international organisations have undertaken the implementation of an ERM system several of these have presented their system at SIO meetings and shared their experience –Other international organisations are starting or about to start implementation of ERM systems these organisations have shown interest in learning from the experience of international organisations that have already implemented an ERM system

3. ERM Manual  Context –The issue of email (how to handle it, what needs to be filed, how it should be filed ie paper or electronic etc) has come up in various SIO meetings and is an issue that all international organisations have to deal with.

4. ERM Manual  Purpose of Guide –Tool for international organisations to provide practical guidance when implementing an ERM system –Guide will focus in particular on the needs of international organisations

5. ERM Manual  Target audience –SIO members –Other records managers and/or Archivist in international organisations planning to implement an ERM system

6. ERM Manual  Proposed content –Needs analysis and requirements –Selection of software –Project management (composition of group, role of records manager, working with others etc) –Working with vendors –Development of software getting the software to work in an international organisation –Relations and communication with users –Training and support –Implementation follow-up

7.  Proposed content - specific issues –Email which emails are records? How should these be captured and stored? –Long term preservation of electronic records

8. ERM Manual  How will guide be established? –Working Group composed of SIO members that have implemented ERM systems in an international organisation working group will report progress to SIO in newsletter or in annual meetings Records Managers of OECD, UNNY, WIPO and WHO indicated interest in participating in working group

9.  Communications working group members –Email –Collaborative tools on SIO website –Telephone –Meetings

10. ERM Manual  Time frame –May - June 2003 - establishment of working group –June 2003 - November 2003 - definition of content and communications among group members –January - ICA meeting 2004 - first draft of guide –ICA meeting 2004 -first draft will be circulated in advance of meeting and will be briefly discussed at meeting

11. ERM Manual  Interested in joining the working group? –Contact Mary-Ann Grosset at : Mary- Ann.GROSSET@oecd.org; or –Contact Ineke Deserno at Desernoi@who.int –The SIO Chairman is the overall co-ordinator of the ERM Manual

12. Thank you for your attention Presented by Mary-Ann Grosset, OECD Ineke Deserno, WHO