1. 1 Mission First – People Always – America Forever Base Wide Natural Gas Outage GAS OUTAGE: DATE: TUESDAY 19 SEPTEMBER 2006 TIME: 1000-1700 HOURS LOCATION: Base Wide (MacDill & N Boundary; S. Boundary & Memorial Park; and Kavey & Tinker St) PURPOSE: To repair natural gas main by replacing 8”, 6” and 4” gas valves IMPACT: This outage will affect all gas operated hot water, heating and cooking system connected to the base natural gas system. Civil Engineers will relight pilot lights after gas pressure is restored. Relighting will take place throughout the evening and the next day. TRAFFIC: The inbound turn lane at the MacDill Gate will be closed on Monday 18 September at 0900 and will reopen on 21 September; this closure is required due to the location of the gas valves being replaced.

2. 2 Mission First – People Always – America Forever REPAIR GAS VALVES AND PIPING 6 CES has three areas (MacDill & N Boundary; S. Boundary & Memorial Park; and Kavey & Tinker St) that will have repairs made to the natural gas line main line on MacDill AFB. This outage requires that the main valve that feeds the base will be shut down. Repair crews will begin on 18 Sep to expose the repair areas. The gas line is expected to shut down on 19 Sep from 1000-1700 hrs. After repairs are complete, the lines will be pressure tested and air purged. Crews will begin relighting pilot lights on main base facilities and in MFH as soon as pressure is sufficient. Traffic will be affected near the MacDill Gate and traffic will be redirected as needed for crews to work. Contractors will continue repairs at the sites and until sites all are restored to their original condition. Military Family Housing residents should ensure that children do not go into the repair site areas until all work is complete and the sites are cleaned up. Base Wide Natural Gas Outage

3. 3 Mission First – People Always – America Forever MFH Area Frequently Asked Questions Q - What is the expected time that people should wait before calling to say….when are they coming??? A All efforts to complete pilot light relighting are scheduled to be complete by 2200 hrs. If you have a problem after this time, please call CE Customer Service at 828-4848. Q - Should I call before 2200 hours? A Please do not call for updates, we will send out updates through the Commanders Channel 12. Other after hour repair work can be called in as normal. Q - Can we pre-establish for people who will not be home so that we can go next day/upon their return A Yes - Call 828-4848 to pre-notify CE Customer Service and we will schedule relighting to your convenience Q - What do we do if no adult is home A MFH Maint will not enter if no adult is in the house. We will leave a card that we came by and you can call to schedule your pilot relighting. We will be relighting until 2200 hrs and will resume in the morning. Q - When will we relight pilot lights for those we leave cards A Please call CE Customer Service after 0630 on 20 Sep to schedule your relighting. Q - What will be relit A Your stove does not need to be relit. We will relight your water heater. Heating systems will be addressed during a pre-season maintenance check visit. Q - What is the expected completion time for all MFH Units A All relighting will be expected to be done by 2200hrs on 19 Sep. Scheduled religting will be done beginning the morning of 20 Sep. Q - Where will you start relighting A Crews will be dispersed in teams for all areas of housing and begin simultaneously. Base Wide Natural Gas Outage

4. 4 Mission First – People Always – America Forever Other Frequently Asked Questions Q - What facilities will remain operational during this outage A The main hospital facilities will remain on line using fuel oil. Q - How will after hour service call going to be handled. A Service Call will remain in the B-30 Customer area until 2200hrs and reopen at 0630 the following day. Other issues Q - If inclement weather occurs A Contractor will be informed to prepare for wet conditions and repair, rain or shine. Events such as a HURCON Condition activation may require rescheduling. Q - What is our contingency plan if repairs have a failure A Scheduling this during normal business hours and on a Tuesday allows maximum flexibility for repairs if any issues occur. A If a major issue arises that cannot be repaired before 1700hrs, then we try to isolate the affected areas to as few facilties as possible. Repairs may require that these areas will be out overnight and work will continue first thing in the morning on 20 Sep. Q - Is the base going to be updated as the repair progresses A We will send updates using the MacDill Helpdesk, Intraweb, and Commanders Channel 12 for progress updates. These should occur after 1200hrs, at 1530hrs, once relighting has begun, and once crews are complete. Base Wide Natural Gas Outage