1. 2005 Solution Beacon, LLC. All Rights Reserved Mining for Gold Atlanta OAUG January 21, 2005 Atlanta, Georgia Don Driggs www.solutionbeacon.com Using Metalink to Find Golden Oracle Nuggets of Information

2. Introduction Don Driggs, Solution Beacon  8 years experience with Oracle Financial Applications and with Oracle Support  Many implementations, upgrades, & more  Frequent Presenter at OAUG Conferences  Co-Author of Special Edition: Using Oracle11i

3. Use Metalink Research Issues  Read White Papers, FAQ’s, User Guides, and more Resolve Problems  Find solutions on-line  Submit TAR’s and download Patches Stay Current  Find Release Notes  Read about Oracle news, events and events  View Product Certifications and Availability

4. Metalink Menu Bar

5. My Headlines

6. User Profile Personal Information Change Password List Users TAR Profiles Show License –  Use Show License to request to be added to a CSI #

7. Top Tech Docs Knowledge Browser  Applications –Documentation, FAQ’s, White Papers, Hot Topics  Business Flows –Business Processes –Self-Service Toolkits  Diagnostic Tools & Engineered Solutions  Documentation –User Guides, Technical Reference Manuals

10. Applications

11. Business Flows

15. Diagnostic Scripts

18. Toolkits

20. Engineered Solutions

24. E-Business 11i

25. E-Business Suite Info Center Latest Release Content Notes eTRM’s Alerts

26. Published Bulletins To subscribe, send your email address AP News  APNEWS_us@oracle.com AR News  ARNEWS_us@oracle.com GL News  GLNEWS_us@oracle.com Oracle Procurement News  Oracle-PO-News_ww@oracle.com

27. 2005 Solution Beacon, LLC. All Rights Reserved Don Driggs ddriggs@solutionbeacon.com Office: 828 327-2443