1. A CMMI Level 5 Company w w w. z e n s a r. c o m : Zensar Technologies Analyst Meet : Operations Update

2. © Zensar Technologies 2007 w w w. z e n s a r. c o m A CMMI Level 5 Company w w w. z e n s a r. c o m 2008 Operations Highlights 19% 28% Power Manufacturing Transmission Technology Retail Entertainment Success Stories - Strengthening Verticals- Retail, BFSI - Growth in Practices – ECCM, Usability, IM Infrastructure – Additional capacity in the campus – Move to SEZ Quality Journey last FY – Re-certifications – Add-on certifications – Certified professionals

3. © Zensar Technologies 2007 w w w. z e n s a r. c o m A CMMI Level 5 Company w w w. z e n s a r. c o m 2008 Retail – Our Growth Drivers Growth Initiators (04-08) Strategic Focus on Retail Industry Solutions (Oracle Retail, SmartShop) Alliances & Market Positioning Growth Propellers (08-10) Domain specialization Creating Intellectual Property Consulting led offering Managed Service Models

4. © Zensar Technologies 2007 w w w. z e n s a r. c o m A CMMI Level 5 Company w w w. z e n s a r. c o m 2008 Oracle Retail – Our road to ‘a First’ Market Mining Landmark Group implementation Live on April 10th 6 ongoing Oracle Retail Implementations Support & Maintenance opportunities Training opportunities New Services Business User Training Planning & Optimization Modules 360 Commerce New Alliances Market based alliance Product based alliance New Markets Distribution sector Asia Pacific – end to end implementation deals UK – 1 implementation engagement Strategy Execution Plan Indian IT company doing End to End Oracle Retail implementation – a First IT company going Live on V 12.0 of Oracle Retail – a First

5. © Zensar Technologies 2007 w w w. z e n s a r. c o m A CMMI Level 5 Company w w w. z e n s a r. c o m 2008 Practices –Portals and ECCM EPRI, US: Customized Intranet Portal on MOSS 2007; Bibby Financials, UK: E nterprise Intranet Portal; National Grid, US & UK: Microsoft India, India: Cluster Portal Development Credit Suisse, Switzerland: Custom Development on MOSS 2007 Platform; Credit Suisse, Singapore: Managed services model Activision, US: Digital Asset Management Solution John Lewis, UK: Information Architecture Consulting; Investec, SA: Documentum Workflows Aurobindo Pharma, India: Document Management Solution RBM Bank, SA: Document Management Solution Leading to new business Acquisition Largest Moss 2007 Team in India

6. © Zensar Technologies 2007 w w w. z e n s a r. c o m A CMMI Level 5 Company w w w. z e n s a r. c o m 2008 New Practices – Usability and Consulting Services Perigee, France: Acosta, US: Crompton Greaves, India: UBS, Singapore: Suncorp, Australia: Standard Bank, SA: Tata Motor Ltd - Simulation based 26 hours of eLearning Bajaj Auto Ltd - Knowledge Assessment tool Ceat Tyres - Corporate website with new brand image MetricStream - Usability Engineering. Juniper Networks - Application modernization of Sales force application Cholamandalam DBS eLearning content development on KYC norms. Clearly Business, Barclay - Invoice & Credit Management application RPG Website Re-design the RPG Group website for a global look Growth in all markets

7. © Zensar Technologies 2007 w w w. z e n s a r. c o m A CMMI Level 5 Company w w w. z e n s a r. c o m 2008 IM Practice – FY07-08 Two 1mil USD+ accountsTwo 1mil USD+ accounts 7 service lines introduced - Bagged o rders for all the new service lines7 service lines introduced - Bagged o rders for all the new service lines Less than 4% attritionLess than 4% attrition 18 new customers in 1 st three quarters of the year18 new customers in 1 st three quarters of the year 9 out 10 CSS rating9 out 10 CSS rating 100-92% Utilisation100-92% Utilisation Altiris and Red Hat allianceAltiris and Red Hat alliance 42 Management trainees trained42 Management trainees trained – placed in customer assignments in less than 3 months time Projected growth 100%Projected growth 100% New service linesNew service lines – Data leakage protection (DLP) services – Workflow solution – Data centre Virtualisation service 95% IM practice associates certified/Double certified95% IM practice associates certified/Double certified ITIL processes in all assignmentsITIL processes in all assignments – 90% ITIL certified 65% revenue of IM practice came from Remote management services.65% revenue of IM practice came from Remote management services. Won 7 clients in Shared servicesWon 7 clients in Shared services

8. © Zensar Technologies 2007 w w w. z e n s a r. c o m A CMMI Level 5 Company w w w. z e n s a r. c o m 2008 IP Investments SBP A framework for Business Driven Requirement Capture and Development SmartShop The One Stop Retail Store Solution HIVE Zensar’s Web-based Knowledge Management Solution framework which helps manage people, processes and information ZRMS Retail Solution that helps drive performance and create value throughout the Supply Chain

9. © Zensar Technologies 2007 w w w. z e n s a r. c o m A CMMI Level 5 Company w w w. z e n s a r. c o m 2008 Business Support Services Architecture Solution Defn Process Consulting KM – APM - Process Outsourcing Multi- Engagement Model Multiple Theatres - US, UK, APAC, Japan Expanded Portfolio Support Maintenance Enhancement Development Testing Support Maintenance Enhancement Dual Shore Model. 60 80 160 300 490 ODC (APM) ODC (APM) 420 Fixed Bid Devt Fixed Bid Devt Multi-shore GDM Multi-shore GDM 20 Cost Focus Globalization Value Partnership OnSite T&M OnSite T&M Current Headcount Onsite : 216 Offshore : 511 Total :727 550 Managed Services Managed Services 2006 2000 2001 2002 2003 2004 2005 2008 2007 727 Key accounts - Cisco E2E Services E2E Services

10. © Zensar Technologies 2007 w w w. z e n s a r. c o m A CMMI Level 5 Company w w w. z e n s a r. c o m 2008 Other Success Stories CustomerArea Value Provided Nagase SOA implementation Integration of acquired companies, First implementation in Japan on IBM-SOA platform M Valent Testing Time to market for software products Landmark Retek Solution CIO consulting services, Complete store roll-out Danaher Oracle Apps Integration of acquired companies Mylan Infra Management Services Integrated 24X7 help desk for SAP admin and Infrastructure M&S IT/BPO services End to end business support for Merchandising

11. © Zensar Technologies 2007 w w w. z e n s a r. c o m A CMMI Level 5 Company w w w. z e n s a r. c o m 2008 Form of Investment Total Investment New Development Center block within Zensar corporate campus Rs 55 Crores Investments 1700 work stations Associate Welfare Centers

12. © Zensar Technologies 2007 w w w. z e n s a r. c o m A CMMI Level 5 Company w w w. z e n s a r. c o m 2008 Thank You Parmod Bhalla p.bhalla@zensar.com