1. BC2: Job Hunting— Resumes

2. BC2: Creating a Resume  How Employer’s Use Resumes: To decide who to interview. To skim/scan for key words. To use as an example of your work. To prepare questions for the interview.

3. BC2: Creating a Resume  Guidelines for Resumes: Length  1-2 pages; at least 10-12 lines if on a second page Text  Generally 12-14 point  Clear, easy to read font  Mostly phrases rather than full sentences

4. BC2: Creating a Resume Emphasis— emphasize things that…  are most relevant to the position.  show your superiority to other applicants.  are recent.  Focus on achievements!

5. BC2: Creating a Resume Details— Be specific! “Supervised staff; promoted ad sales.” “Supervised 22-member staff; helped recruit, interview, and select staff; assigned duties and scheduled work; recommended best performers for promotion. Motivated staff to increase paid ad inches 10% over the previous year’s sales.”

6. BC2: Creating a Resume Writing Style— Be concise.  WordyMember, Student Association, 2000. Member, Student Association, 2001. Member, Student Association, 2002. President, Student Association, 2002.  TightStudent Association, 2000-02; President 2002

7. BC2: Creating a Resume  Layout  No standard format (see examples in textbook)  User-friendly / easy-on-the eye  ‘Sound bite’ information. (headings / info that are easy to pick out)

8. BC2: Creating a Resume  What to Include in a Resume: Name, address, and phone numbers. Career objective. Summary of qualifications. Education. Experience. Honors. Achievements Activities. References.

9. BC2: Creating a Resume  Name, Address, Email and Phone.  Career Objective or Position Sought Make it like job a description an employer might use in a job listing. Job title or short to-infinitive statement. Put it after your address, before the first major heading.

10. BC2: Creating a Resume  Summary of Qualifications: Show your knowledge of specialized terminology of your field, and offer specific quantifiable achievements.  Accounting experience.  Experience with accounts payable, accounts receivable, audits, and month-end closings. Prepared monthly financial reports.  Good presentation skills.  Given 20+ individual and team presentations to groups ranging from 5 to 100.

11. BC2: Creating a Resume  Keywords for a hotel manager: Hospitality management. Banquet sales. Marketing. Guest Relations. Employee Training. Front Office Management. Occupancy Rate. Convention Management. Reservations.

12. BC2: Creating a Resume  Education: First major category if you’ve just earned, or are about to earn, a degree. Degree + Date + School + Location. Bachelor of Business Administration in International Hospitality Management, Mahidol University International College (MUIC), Bangkok, Thailand. June 2015 June 2015 B.B.A. in International Hospitality Management, Mahidol University International College; Bangkok, Thailand

13. BC2: Creating a Resume  Education: (Cont.) Reverse chronological order Drop high school once graduated from college; never include primary school. Include study abroad. List professional certifications under ‘Education’ or in a separate category. Include your GPA (if it’s good).

14. BC2: Creating a Resume  Education: (Cont.) Optional:  List short descriptive titles courses you’ve taken that may be relevant to the job you’re applying for.  List them under a sub-title like ‘Courses related to Management’ or, list number of hours spent studying various subjects.

15. BC2: Creating a Resume  Honors and Awards: Combine into ‘Activities and Awards’ if you have fewer than 3 honors.

16. BC2: Creating a Resume  Experience: Dates of employment Organization Position or job title Location (city and country) Details on duties and achievements.

17. BC2: Creating a Resume  Achievements: Increased sales Improved efficiency Cost savings scholarships Initiatives, creativity

18. BC2: Creating a Resume  Experience: (cont.) Focus on action verbs! analyzeddesignedinterviewedsaved budgeteddevelopedmanagedsold builtearnednegotiatedsolved coachededitedorganizedspoke collectedestablishedplannedstarted coordinatedevaluatedpresentedsuper- counseledhiredproduced vised createdimprovedrecruitedtrained demonstratedincreasedrevised translated

19. BC2: Creating a Resume  Activities: include… Volunteer work. Participation in organized groups that demonstrates leadership, teamwork, or specialized skills related to the job you’re applying for.  Student government.  School clubs.  Intramural sports.  Religious groups. Membership in professional associations.

20. BC2: Creating a Resume  References: Use 3. List name, title, organization, city, phone. Focus on people who can comment on your work (instructors and employers). Don’t use relatives or roommates. Ask permission

21. BC2: Creating a Resume  References: (cont.) Ian Andres, Professor of Creativity and Inspiration, Mahidol University International College (MUIC), Bangkok, Thailand, ian.an@mahidol.ac.th (02) 441-0648 ext. 1345