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Strategic Planning and Strategy Formulation
Mgmt 478 Strategic Planning and Strategy Formulation Fall 2005 1
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Strategic Planning First step to develop strategic thinking
Allows organizations to understand its own direction and purpose and main variables that influence strategy It provides a framework to formulate and control strategies
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The BIG picture
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Strategic Planning Process
Mission Objectives Environmental Analysis Internal Analysis Strategy Formulation Control
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Mission and Vision Objectives External Analysis
Provide direction to the business and includes values, culture, and relation to stakeholders Objectives Need to be clear, specific, and measurable Long and short-term External Analysis Determine impact of external variables on firms’ strategy and performance 4
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Internal Analysis Strategy Formulation Control
Identifies strengths and weaknesses to determine how they can lead to sustainable competitive advantage Strategy Formulation Series of fits’ determination that include SWOT analysis to formulate strategies Control Prevents, compares, and corrects strategic performance according to objectives established
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The Strategic Management Process Strategy Formulation
Chapter 3 Internal Environment Chapter 2 External Strategic Intent Strategic Mission The Strategic Management Process Strategic Outcomes Actions Strategic Inputs Strategy Formulation Strategy Implementation Chapter 4 Business-Level Strategy Chapter 5 Competitive Dynamics Chapter 6 Corporate-Level Chapter 8 International Chapter 9 Cooperative Strategies Chapter 7 Acquisitions & Restructuring Chapter 10 Corporate Governance Chapter 11 Structure & Control Chapter 12 Strategic Leadership Chapter 13 Entrepreneurship & Innovation Strategic Competitiveness Above Average Returns Feedback 10
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Strategic Planning Process
Vision Mission Objectives SWOT Analysis Control Strategic Planning Process Feedback External Environment
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Mission and Vision Inspiring statement designed to motivate firm’s stakeholders to agree with top management objectives Indicates direction and purpose of firm, its main business, unique culture, and relation to employees, stakeholders, and community
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Sounds Familiar ? VISION The Iowa State University College of Business aims to become a nationally significant professional school with a nationally prominent faculty providing unique disciplinary and interdisciplinary focuses reflecting the science and technology strengths of Iowa State University, and to be recognized among the top ten Colleges of Business in land-grant universities in the United States
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COB’s Mission To prepare tomorrow's business leaders through educational experiences that link theory with practice and reflect the multi-disciplinary demands of a business world that is increasingly global, technologically-oriented, and diverse. These challenging educational experiences result from the discovery activities by the College’s faculty, a challenging learning environment, state-of-the-art technology, and faculty, staff, and students engaged on campus and with the business community .
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ISU - Strategic plan Vision: Create, share, and apply knowledge to make Iowa and world a better place
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Microsoft mission To enable people and businesses throughout the world to realize their full potential The tenets central to accomplishing our mission stem from our core company values: Broad Customer Connection, A Global, Inclusive Approach, Excellence, Trustworthy Computing, Great People with Great Values, Enabling People to Do New Things
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Starbucks mission Establish Starbucks as the premier purveyor of the finest coffee in the world while maintaining our uncompromising principles while we grow.
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Starbucks mission The following six guiding principles will help us measure the appropriateness of our decisions: Provide a great work environment and treat each other with respect and dignity. Embrace diversity as an essential component in the way we do business. Apply the highest standards of excellence to the purchasing, roasting and fresh delivery of our coffee. Develop enthusiastically satisfied customers all of the time. Contribute positively to our communities and our environment. Recognize that profitability is essential to our future success
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Environmental mission statement
Starbucks is committed to a role of environmental leadership in all facets of our business We fulfill this mission by a commitment to: Understanding of environmental issues and sharing information with our partners. Developing innovative and flexible solutions to bring about change. Striving to buy, sell and use environmentally friendly products. Recognizing that fiscal responsibility is essential to our environmental future. Instilling environmental responsibility as a corporate value. Measuring and monitoring our progress for each project. Encouraging all partners to share in our mission.
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Mission Objectives
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Mission Objectives Vision
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Objectives Need to be clear, specific, and measurable
“To be the best in the market” To increase market share by 5% in the following 2 years
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Environmental Analysis
Determines impact of direct and indirect external variables that impact the institution (Threats & Opportunities) Direct Variables: Customers, Financial Institutions, Personnel Offer, Competition Indirect Variables: Economic, Political, Demographic, International
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Internal Analysis Determines firm’ s Strengths and Weaknesses and their impact on strategy It includes analysis of resources, competencies, and competitive advantages
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Strategy Formulation Generic Strategies Cost Differentiation Focus
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External and Internal Analysis
-5 + 5 Variable Variable Variable
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SWOT Analysis Weaknesses Strengths Threats Opportunities Strategy
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Evaluation Strategic Measures Accounting Measures Market Share
Sales Productivity Quality Turnover Innovation !!! Accounting Measures Stock price ROA ROE ROI ROS Free cash flow
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Problems with Strategic Planning
Calendar driven Early consensus on right answer Adjust data to fit “right answer” Over commitment of resources Analysis: preferred choice-confirming analysis Strategic choices Array of viable alternatives Verification assumptions Prioritize projects allocate resources From multiple options to analysis to choice
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Problems with Strategic Planning
See future as linear extrapolation Lack of focus to develop alternatives Focus on planning versus implementation Abandonment Incomplete/erroneous strategy implementation Analyze trends, contingencies Realistic assessment of resources, simplicity Problem-solving tracking systems Meeting structures for frequent review Continuous communication and reinforcement
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Problems with Strategic Planning
Lack of motivation to implement Misalignment personal & organizational goals Misalignment competencies & strategy Unique focus on strategy, overlooking fit Inertia Paralysis because outcome is a plan Alignment personal and organizational goals Tie incentives to performance Invest in employee learning & development Fit strategy-structure-processes-culture A priori establishment of accountabilities Produce a direction and an agenda
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Strategic Planning can also be applied to individuals
Personal Example
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My Mission I want to be happy, wealthy, and successful in every endeavor I undertake in my whole life
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Developing a Personal Mission
Values Love, Equity, Kaizen Culture Respect, Solidarity, Enjoyment
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Defining values Successful Wealthy To pay Graduate School for my two
Children “anywhere” To have $ 1 M for retirement Stable and joyful family Publications in Top Journals Be in top 10 percent among College teachers
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External Analysis - 5 + 5 US Competition Complexity
Standards Internationalization Latin America
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Internal Analysis Ideas Analysis Review Data Writing Submit cc cc
Core Competencies
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Using Functional Analysis
Operations Marketing Finance Personnel Defects rate Complains Market share Image ROA Stock Price Turnover Training Physical Professional Financial Spiritual Workout Dietary Position/Degree Promotion Salary Savings Religion Meditation
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Internal Analysis Idea generation Working habits Writing Analysis + 5
- 5 Idea generation Literature Review Working habits Writing Analysis
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SWOT Analysis Weaknesses Strengths Threats Opportunities
Writing / Analysis Strengths Generation Ideas Threats US Competition/ Complexity Learn to write Joint Ventures Outsource Data Collection Copy Editor Apply new ideas in Latin America Opportunities Internationalization Research & Teach in Latin America
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Strategic Management and Strategic Competitiveness
Mgmt 478 Strategic Management and Strategic Competitiveness Chapter I 1
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The Challenge Firms achieve strategic competitiveness when they develop and learn how to implement a value-creating strategy Firms satisfy all of its stakeholders obtaining returns in excess of what investors expect to earn from other investments with similar levels of risk
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21st Century Landscape Globalization Technology
Free movement of factors in one huge, single market Spread of economic innovations Result is increased competition Shorter product cycles because of increasing rates of technological changes and diffusion Different forms of competition because of changes in IT Knowledge prevails
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Knowledge A firm’s survival depends on the ability to capture intelligence, transform it into usable knowledge, and diffuse it rapidly throughout the company
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Alternative Models of Superior Returns Industrial Organization Model
Resource-Based Model The External Environment An Attractive Industry Strategy Formulation Assets and Skills Strategy Implementation Superior Returns Resources Capability Competitive Advantage An Attractive Industry Strategy Implementation Superior Returns 31
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I/O Model of Superior Returns
The Industrial Organization model suggests that above-average returns for any firm are largely determined by characteristics outside the firm. This model largely focuses on industry structure or attractiveness of the external environment rather than internal characteristics of the firm. 33
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I/O Model of Above-Average Returns
Underlying Assumptions Environment determines strategies Firms control similar resources Resources are mobile across firms Rational managers Five forces Model
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Alternative Models of Superior Returns Industrial Organization Model
Actions required The External Environment An Attractive Industry Strategy Formulation Assets and Skills Strategy Implementation Superior Returns Analysis Profitable industry Fit industry-strategy Develop or acquire Use firm’s strengths Maintain strategy 31
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Resource-Based Model of Superior Returns
The Resource-Based model suggests that above-average returns for any firm are largely determined by characteristics inside the firm. This model focuses on developing or obtaining valuable resources and capabilities which are difficult or impossible for rivals to imitate. 41
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Internal environment more influential
Underlying Assumptions Resource-based model Internal environment more influential Firms acquire different resources and unique capabilities Resources not highly mobile Combination / integration resources form Competitive Advantages Resources integratively perform tasks to develop capabilities
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Alternative Models of Superior Returns
Resource-Based Model Actions required Resources Capabilities Competitive Advantage An Attractive Industry Strategy Implementation Superior Returns Relative to rivals That outperform How to create Locate industry Exploits resources Maintain strategy 31
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Competitive Advantage
Resources and capabilities have the potential to be the basis for competitive advantage when they are valuable, rare, costly to imitate, and nonsubstitutable. When these criteria are met, resources and capabilities become core competencies
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Strategic Intent Strategic intent suggests how resources, capabilities, and core competencies will be leveraged to achieve desired outcomes in the competitive environment.
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Strategic Mission Strategic mission specifies the product markets and customers a firm intends to serve through the leveraging of its resources, capabilities, and competencies
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Stakeholders Strategists need to find ways to insulate the organizations from the demands of stakeholders controlling critical resources
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Stakeholders: Groups who are affected by a firm’s performance and who have claims on its wealth The firm must maintain performance at an adequate level in order to maintain the participation of key stakeholders Capital Market Stock market/Investors Debt suppliers/Banks Firm Product Market Primary Customers Suppliers Organizational Employees Managers Non-Managers 59
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Stakeholder Involvement
Each of the key stakeholders wants a piece of the same pie 1 How do you divide the pie in order to keep all of the stakeholders involved? 2 How do you increase the size of the pie so that there is more to go around? 62
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Organizational Strategists
Final responsibility for design and execution of strategic management process, ( from a single strategist in a small company to a cadre of top managers in large corporations). Top managers make decisions about resources, prices, information flow, strategies, scope of operations, and must frequently choose among similarly attractive alternatives
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Evolution of Strategic Management
Origins Planning SWOT BCG Objectives Name changes External International IO Internal RBV CC SCA’s Technology Innovation Globalization Flexibility knowledge Strg Mgmt Industry Firm
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