1. National Seminar on Developing a Program for the Implementation of the 2008 SNA and Supporting Statistics in Turkey Uğuzhan TÜRKOĞLU 10 September Ankara - Turkey

2. Official Statistics Dissemination Principles:
Official Statistics Programme;
Determines the basic principles and standards of official statistics
Based on the Statistics Law of Turkey No 5429
For a 5-year-period ( )

3. Official Statistics Dissemination Principles:
Performed by the Publication and Dissemination Board
Obligation for Institutions/Organizations specified in the Programme
Equal and Easy Access:
- Simultaneous
- Data / metadata on the web free of charge
User Orientedness
- Understandable
- Satisfy users’ needs
- Different ways of presentations for different user groups(Children, woman etc.)
Impartiality
- No privilege for any
Transparency
- Methodology, time are open to users’ access
Timeliness
- National Data Release Calendar

4. Organization of Dissemination and Communication Department
Composed of 3 groups.
Dissemination Group
Publication Group
Press Office

5. Dissemination Group
Disseminate statistics to national and international users,
Carry out User Satisfaction Survey,
Prepare User Evaluation Report,
Prepare Calendar for TurkStat Press Releases,
European Statistical Data Support,
National coordination of IMF SDDS (Special Data Dissemination
Standards),
EDAMİS - Electronic Data Files Administration and Management
Information System,
Library Service,
Micro Data Service

6. Publication Group Determination of standards for publications,
Control of publications in accordance with standards,
Secretariat service for Publication Committie,
Prepare Calendar for TurkStat publications,
Coordination of the content of the web page,
Designing the basics of the web page,
Fallow up the social media,
Fallow up web users,
Preparation of the Statistical Yearbook

7. Press Office Pressing and printing of several statistical products
Copying services,
Electronic archiving of printed products
Other print office services

8. TURKSTAT INFORMATION SERVICES

9. Dissemination Channels
Internet
Fax
Direct Application
Mail
Telephone Information Line
Teletext Broadcast
Mobile Data Dissemination Service (SMS)

10. Internet Main dissemination channel Free of charge
More than 1000 tables
60 different data categories
All publications as PDF
TurkStat Library via internet

11. User Request Database Established for user oriented data
A registeration system (subject,date,info about the user )

12. User Evaluation Report
Derived from User Request Database
Assessment of efficiency of the information service
Annually
Shared with the staff via intranet

13. TurkStat User Survey
provides us to learn users’ ideas about our Institution and give better service
Via internet
Composed of 4 parts
General information (user)
Using status of TurkStat data
Perception and trust (confidentially and statistics)
Evaluation

14. Satisfaction from the Web Page (%)

15. Satisfaction from the Pricing Policy (%)

16. Satisfaction from the Behaviour of Staff (%)

17. Satisfaction from Duration of Reply (%)

18. Future Works Faster dissemination Integrated Metadata in dissemination
Improve the web page
More means of dissemination
Call center
Multimedia products
Improve dissemination management
Integrated dissemination management system
Integrate international data dissemination
IDD Inventory (like Edamis, SDDS etc),

19. Dissemination and Communication Department
THANK YOU
Dissemination and Communication Department