1. DOCLINE Update Medical Library Association, May 2003 Maria Elizabeth Collins National Library of Medicine National Institutes of Health Health and Human Services

2. The Recent Past … DOCLINE 1.4 (September 2002) DOCLINE 1.5 (March 2003) 10 Millionth Request (March 19, 2003) DOCLINE 1.5.1 (April 2003)

3. DOCLINE 1.4 New LD patron registration message New fields added to institution record Institution URL, Library URL Institution (library) phone number Contact types: Consumer Health, LinkOut, and Other Please update your institution records Search DOCUSER by number of serial holdings Timestamp on the History of Request display

4. DOCLINE 1.5 Display all ISSNs for a title along with their format (print vs. electronic) Receipts SERHOLD Region 21 (Mexico) 10 libraries Training scheduled Region 5 RML providing initial training and support during transition Support for Netscape 7

5. DOCLINE 1.5.1 MEDLINEplus Consumer Health Libraries 501 US libraries 11 Canadian libraries 4/29/2003

6. 10 Millionth Transaction! Loansome Doc request March 19, 2003 at 11:09am “NLM Time” Sharp Memorial Hospital (CAUSHX) Filled the same day

7. Coming Soon … Netscape 4.x support ends June 15th No more code fixes for Netscape 4.x related problems Upgrade to Internet Explorer 6, 5.5 or Netscape 7 NLM joining EFTS DOCLINE 1.6

8. Electronic Fund Transfer System (EFTS) NLM will send April-June 2003 billing data in July 2003; reflected on August 2003 statement NLM will continue to offer billing to non- EFTS customers through the National Technical Information Service (NTIS) EFTS participation is arranged with the EFTS office at UCHC, 1-866-561-5045

9. DOCLINE 1.6 SERHOLD to OCLC batch update Free electronic journals Ordering using Old Medline UI

10. SERHOLD to OCLC Exporting of a library’s DOCLINE serial holdings data to OCLC Pilot program complete in April 2003 Schedule First export scheduled for July 4 th weekend First weekend in January, April, July, October No charge to import SERHOLD data into OCLC for existing OCLC members SERHOLD Batch Update Authorization Holdings will map to only 1 OCLC Symbol See DOCLINE Frequently Asked Questions (FAQs) Error reporting – stay tuned …

11. Free Online Journals Alert users ordering free articles and provide link to the online journals PubMed Central Publisher sites PubMed Central holdings in LOCATORplus Issues available Issues not available (Embargo note) More details to come …

12. Ordering via Old Medline UI Dates covered: 1953 - 1965 2 million + citations Ordering options DOCLINE Borrow / Unique Key Loansome Doc via the Gateway Some unmatched records Borrow / LOCATORplus or Borrow / Manual No Loansome Doc ordering

13. Coming Later … OCLC to SERHOLD batch update DOCLINE Interface Redesign Institution record (DOCUSER) Requests Serial holdings (SERHOLD) Loansome Doc

14. OCLC to SERHOLD Importing of OCLC serial holdings into DOCLINE Pilot program in process Data currently being reviewed at NLM in a test environment Available end of 2003 Stayed tuned to DOCLINE-L for updates

15. Interface Redesign – Why? Network needs / wants NLM needs / wants Software needs Update technology Changing world of ILL and document delivery

16. Goals of Redesign Improve usability Increase user efficiency Decrease learning / re-learning curve Eliminate inconsistencies Increase visual appeal Improve help documentation Utilize newer technology Add requested enhancements

17. DOCLINE Interface Review Team (DIRT) 6 NLM DOCLINE Team Members 4 RML Representatives Susan Barnes, Region 6 Michael Boer, Region 6 Joanne Jahr, Region 1 Charniel McDaniels, Region 3 Tugger, DOCLINE Mascot

18. Interface Redesign - Process Systematic review of screens Systematic review of user feedback Design Usability tests Finalize design Programming Testing Preview release Release Data review & “clean up”

19. Major Enhancements New search limits My State, My Region, My Routing Table Not My State, Not My Region, Not My Routing Table Contact / people editing Ability to list more than one person per role Ability to list more than one role per person Overhaul ILL charges Billing address (Bill to: ) Easier Routing Table maintenance Increase number of M/A/N Map cells

20. Current Search Page

21. New “Quick Search” Page

22. “More Search” Options

23. Search Filters Default filters applied DOCLINE Library Open Library New filters My Routing Table My Region My State Not My … Provides color copies

24. Search Results Displays search query and number of records found Links to changing: Data displayed on results page Sort Number of records per page

25. Search Results (cont.) Select libraries for Routing Table and M/A/N Map “workspace” Change display Change sort Change number of results per page

26. Update Data elements reorganized Less segmentation of data Ability to see similar data together Eliminates “hidden” data Bill to: address

27. Updating Contacts Can assign a single person multiple roles Edit once Can add more than one person per contact type

28. ILL Charges Base fee Library Group Reciprocal Partner ILL Partner Surcharges Copy fees separate from Loan fees Ability to indicate countries served Ability to search institution records by base fee

29. Routing Table Add libraries from search results Can move multiple libraries at once “Workspace” - holding area for new or moved libraries

30. Interface Redesign Summary To Do Programming in process … Data migration Documentation Testing Preview Release So when? Fall 2003

31. Resources DOCLINE System page: http://www.nlm.nih.gov/docline/ http://www.nlm.nih.gov/docline/ DOCLINE-L Regional Medical Library (US), CISTI (Canada), Region 5 (Mexico) Contact Your RML web form 1-800-338-7657 (US) 1-800-668-1222 (Canada) 1-713-799-7880 (Mexico) NLM Customer Support Contact DOCLINE web form 1-888-FINDNLM (US) or 1-301-594-5983 (International)

32. Some numbers …

33. DOCLINE Libraries by Type

34. DOCLINE Libraries by Region

35. DOCLINE Requests

36. DOCLINE Routing 83% of requests completed on first route 96% of requests completed on second route Only 4% of requests require more than 2 routes Average number of routes = 1.22

37. Network Delivery Methods

38. NLM Delivery Methods

39. Questions?