1. Assuring the quality of external participants' contributions Michael Rooney mpr07u

2. Introduction Types of external participants Risks and benefits associated with the introduction of external participants Objectives to be obtained by application of SQA tools SQA tools applied to external participants

3. Types of external participants Subcontractors Suppliers of Commercial off the shelf software (COTS) and previously used modules The customer may contribute to the project

4. Benefits for the contractor associated with the introduction of external participants Budget Reductions Overcoming shortages of professional staff Shorter project schedule Expertise acquired in areas that need specialisation

5. Benefits for the customer associated with the introduction of external participants Protection of commercial secrets Provision of employment to internal software development department Acquisition of project know-how for self- supplied maintenance Project cost reductions

6. Simple Contracting Project (no external participant) Customer Contractor Project contract Project contract

7. Compound Contracting Project (with external participant) Customer Contractor Subcontractor COTS Supplier Contracts Project contract Project contract Project contract clauses that deal with customer- supplied parts Contracts

8. Risks for the contractor and the customer, associated with the introduction of external participants Delayed completion of the project parts Low quality of parts Increased probability of difficulties in maintenance Loss of control over development

9. Objectives Prevent late completion Assure the quality of work Assure enough documentation Assure complete control

10. SQA tools utilised Requirements documents reviews Choice of external participant Project co-ordination and joint control committee Participation in design reviews Participation in software testing

11. SQA tools utilised continued Specialised procedures Certification of external participants’ team leaders and other staff Progress Reports Review of deliverables and acceptance tests

12. The End I would like to invite any questions Main source of reference (Galin, 2004)