1. Serving the people of Cumbria Do not use fonts other than Arial for your presentations Cumbria Welfare Assistance Scheme Specification

2. Serving the people of Cumbria Do not use fonts other than Arial for your presentations Introduction/Scope Managed Service Working with Third Sector partners Customer Groups Eligibility - Geography - Vulnerability, risk of harm, crisis - Detail to be developed

3. Serving the people of Cumbria Do not use fonts other than Arial for your presentations Grants and Packages Grants to partners – build on strengths, assets and resources in communities Packages for individuals in need e.g. budget management, debt reduction, advice on fuel and keeping warm

4. Serving the people of Cumbria Do not use fonts other than Arial for your presentations Goods and Payments Goods in kind, e.g. furniture, food, travel warrants, clothing One off cash payments to individuals as a last resort only

5. Serving the people of Cumbria Do not use fonts other than Arial for your presentations Referrals and Accessibility Clear referral pathways Clear criteria for grants to organisations and help for individuals Accessibility in six localities, urban and rural

6. Serving the people of Cumbria Do not use fonts other than Arial for your presentations Outcomes and Performance Outcomes for individuals Council will manage performance Managed Service will ensure grants to organisations are used to support Welfare Assistance