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TIDIShield EyeSplash Zero - The Program William Sever and Kerry Edgar
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TIDIShield EyeSplash Zero The Program William Sever Kerry Edgar
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Program Objectives – TIDI – Hospital Perspective on the Value of Process Improvement Programs in Hospitals The Selling Presentation Additional Tools Summary TIDIShield EyeSplash Zero – The Program
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TIDIShield EyeSplash Zero – Program Objectives – TIDI View Accelerate Assembled Eyewear Dispenser sales – Gain quicker facility/system-wide adoption of TIDIShield dispensing systems Requires preference change from re-usable eyewear among existing eyewear users Requires behavior change among current occasional or non-users of eyewear users – Elevate TIDI’s partnership with facility/system to a more strategic relationship – Improve caregiver safety
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TIDIShield EyeSplash Zero Testimonial found on the web… – http://www.bd.com/bloodcontrol/share/#3http://www.bd.com/bloodcontrol/share/#3
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Program Rationale/Background Eye splash incidents among healthcare workers during the course of patient care and the related contamination of the caregiver with the potential for serious infection: – Can be traumatic for the caregiver affected by the splash – Are costly for the hospital Estimated $3K - $15K (up to $100K) per event Estimate average # events per year per facility : 40 – 50 – $240K - $300K per year if no infections TIDI is offering a “simple” process improvement program to addresses this issue.
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Program Rationale/Background Caregivers currently have a protection routine that includes donning gloves and facemasks – Eyewear usage is not standard – Three basic behavior by caregivers regarding eyewear: Use Disposable eyewear Use Reusable eyewear – May consider prescription glasses sufficient protection Do not use/occasionally use eyewear TIDI has learned that one reason for this is lack of accessibility to the safety products – “Clean” eyewear is not currently as readily available at point of use as gloves and masks are. The implication: Like masks and gloves, disposable eyewear should be easily accessible at point of use.
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Program Rationale/Background Additionally, TIDI sponsored a study and learned that re-usable eyewear also poses infection risk – 75% of the time the re-usable eyewear still carried pathogens after post-procedure processing. The implication: Like masks and gloves, eyewear should be used and disposed after each patient/procedure.
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TIDIShield EyeSplash Zero – Program Objectives for a Hospital This Safety Risk improvement program will improve Hospital A worker safety and lower overall system costs – Reduces the incidence of eye splash contamination to the Hospital A healthcare worker during the course of patient care. – Reduces the trauma to caregivers who receive associated
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TIDIShield EyeSplash Zero – Key Metrics – Hospital View Primary - Measure success by tracking eye splash incident reductions. Secondary - If the data is available and trackable, measure success by tracking follow- up testing and administrative costs related to a splash incident.
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Four Key Program Elements for Hospital Education Ease-of-Use Incident tracking Program template
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Key Program Elements Education: Working together, Hospital A and TIDI will provide a system-wide on-line education and CE credit opportunity Goal: Better inform clinicians about: – the potential risks associated with inadvertent eye splash – the importance of protecting against splash incidents – how and when to use protective eyewear
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Key Program Elements Ease-of-Use: Goal: Make caregiver compliance easier Hospital A will install the proprietary TIDIShield Grab ‘n Go disposable eyewear dispensing systems – Install where masks/gloves are donned to make uncontaminated eyewear available at point of use.
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Key Program Elements Incident tracking: Hospital A and TIDI will establish goals for splash incident reduction and track results. – Most hospitals are already tracking eye splash incidents – TIDI will help manage the data tracking process where possible
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Key Program Elements Program template: TIDI has created a program template for Hospital A use TIDI will partner with Hospital A to: – co-brand the program – create password protected on-line access – provide in-service education – compile and track results Hospital A already tracks these incidents – The program will allow Hospital A to provide focus to an area where safety can be improved easily by adding eyewear to their protection routine.
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Benefits of the Program to the Hospital Reduced eye splash contamination incidents Improved caregiver safety Turn-Key program leveraging data you already track No consulting fees Opportunity for educational messaging and CE credits Expect net system-wide savings Accreditation: Designed to meet process improvement requirements of 3 rd party auditors (eg, The Joint Commission - TJC)
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Benefits of the Program to You! Kerry Edgar
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Benefits of the Program to You! Increased sales Increased commissions Enhanced credibility with your hospitals Opportunity to leverage improved relationships across other product lines – Increased sales – Increased commissions
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Process Improvement Program – Perspective on the Value
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Improve Safety – Reduce Splashes- Enhance Compliance = Increase Usage DOES IT WORK???
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Heat TQM Process Improvement Program – Perspective on the Value
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CLASBI Improvement Program helped: – Reduce bloodstream infection rates and associated costs – Convert “partial” accounts to “full house” Beach head department shares results and others want to follow – Increased individual account $ value – Increased brand awareness and desire for brand – Increased number of accounts and total sales $1 Million to $25 Million in 5 years
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Process Improvement Program – Perspective on the Value http://www.gabmed.com.br/gabmed/Configur acao/Publicador/Literatura/PDF/2010%20AVA %20Poster_Patricia%20Gould.pdf
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Process Improvement Program – Perspective on the Value Customer values: – TIDI – You, their improvement consultant – The product – The improvement and wants to maintain the results – The recognition for improvement Individual Department Hospital
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Process Improvement Program – Perspective on the Value You value: – The difference your services are making for the customer – The program and the product – The customer and the revenue increase – The testimonials and referrals – The data
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Process Improvement Program – Perspective on the Value TIDI values: – The improvement in healthcare worker and patient safety its programs and products provide – The customer and its revenue increase – The sales consultant – The testimonials and referrals – The data
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Process Improvement Program – Perspective on the Value Dollars and Cents – Program helps achieve “full house” utilization versus “partial” – More usage = more safety= less splash incidents= less expense related to splash incidents – More usage = more $$$ For Tidi For You
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The Selling Presentation Kerry Edgar
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EyeSplash Zero™ Introduction LINK TO TIDI EYESPLASH ZERO PIP DESCRIPTION
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Resources/Additional Tools
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TIDIShield™ EyeSplash Zero™ Jump Drive – Introduction/Description Presentation – Program Template Files – Program Story Board Template – Education Presentation – Slides with Audio Information on how to get CE’s awarded (link) – Sell Sheets – Commitment Form (link)
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Resources/Additional Tools http://go.tidiproducts.com/eyesplash-zero- program-information http://go.tidiproducts.com/eyesplash-zero- program-information EyeSplash ZERO™ Landing Page Literature coming soon
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Summary
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EyeSplash Zero™ will: – Improve safety and care – Reduce splash incidents – Increase compliance with protective eyewear Educate and inform on risk Be a consultant that offers value to your customer – Increase Value Sales Brand TIDI You Customer Summary It’s a win- win for all!
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Thank You!
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