1. Discovery, Communication, and Collaboration
Network Computing
Discovery, Communication, and Collaboration

2. The Internet
The Internet is a global network of computer networks. It links the computing resources of business, government, and educational institutions using a common computer communication protocol.

3. The Internet Discovery Communication Collaboration
Information superhighways

4. The Internet: Characteristics and Capabilities
Accessing the internet
TV access
Internet (network) terminal
TCP/IP
Resources
Benefits

5. The Internet: Benefits
Messages - low cost
Access to government information
Library of Congress
Forum
Download documents and software
Electronic commerce
Access to newspapers, magazines, and books

6. The Internet: Benefits
Cultural events
Entertainment
Collaborative research
Free telephone call and video conferencing
Access to museums worldwide
Web translators - access to information in other languages

7. Supporting Discovery: Via the Web
The WWW is a vast collection of interconnected pages of information that are stored on computers around the world which are connected to the Internet.

8. Supporting Discovery: Via the Web
Hyperlinks
Hypertext
Web site
Client / server architecture

9. Supporting Discovery: Benefits of the Web
Open
Resourceful
Efficient
Dynamic

10. Supporting Discovery: Via the Web
Creating Web documents
Search engines
Gopher
Downloading software and files
Supporting communication

11. Supporting Communication
Communication is an interpersonal process of sending and receiving symbols with messages attached to them.

12. Supporting Communication: Factors Determining the Uses of Information Technology
Participants
Nature of sources and destinations
Location
Time
Media

13. Time / Place Framework Same-time/same-place Same-time/different-place
Different-time/same-place
Different-time/different-place

14. Place
Same
Different
Same
Time
Different

15. Supporting Communication
Electronic mail -
Internet and intranet
Chat programs
Newsgroups
Mailing lists and electronic bulletin boards

16. Supporting Collaboration
Collaboration refers to the mutual efforts by two or more individuals who perform activities in order to accomplish certain tasks.

17. Supporting Collaboration
Conventional approach
Nominal group technique
Delphi method
Using IT to support groupwork
Workflow systems
Screen sharing

18. Groupware: Technologies and Infrastructure
Visual communication
Electronic voice communication
Group Decision Support Systems (GDSS)
Integrated technologies
Intranet and extranet

19. Visual Communication
Video teleconferencing
Video mail

20. Electronic Voice Communication
Advantages
Applications

21. Electronic Voice Communication Advantages
Hands-free / eyes-free operations
Disabled employees - voice commands
Portable voice terminals
Voice terminals - rugged
Faster
Fewer errors

22. Electronic Voice Communication Applications
Interactive voice recognition
Voice annotation
Automated attendant
Voice mail
Audiotext

23. Group Decision Support Systems (GDSS)
A group decision support system is an interactive computer-based system that facilitates the solution of semistructured and unstructured problems by a group of decision makers.

24. Group Decision Support Systems
Supporting face-to-face meetings
Applications

25. Group Decision Support Systems Supporting face-to-face meetings
Hardware
Software
People
Procedures

26. Group Decision Support Systems Applications
IRS - quality improvement
European auto industry - support experts
San Trans - contract negotiations
El Rio Health Care - contract negotiations
City of Louisville - public education

27. Integrated Technologies: Examples
PictureTel
Cardiff Software
Netscape Communicator
Lotus Notes / Domino

28. Lotus Notes
Lotus notes is a Windows-based client/server platform for developing and deploying groupware applications.

29. Lotus Notes Capabilities
Tracking
Team discussion
Broadcasting
References

30. Lotus Notes Application categories Notes’ databases Things to do
Contract library
Corporate policy documents
Notes’ databases
Discussion databases
Document libraries
Information services

31. The Intranet
The Intranet, or internal Web, is a network architecture designed to serve the internal informational needs of a company using Web concepts and tools.

33. Extranets
The extranet is an infrastructure that allows secure communications among business partners.

34. Internet Implementation Topics
Internet-based software agents
Internet-based data mining
Ethics on the net

35. Internet-based Software Agents
agents
Web-browsing-assisting agents
Intelligent indexing agents

36. Internet-based Data Mining
Resource discovery
Information extraction
Generalization

37. Ethics on the Net Privacy and ethics in e-mail Right of free speech
Copyright
Privacy of patient’s information
Internet manners
Monitoring employee’s use of the Internet

38. Managerial Issues Security of communication
Data crossing national boarders
Congestion
Control of employee time and activities
Questionnaires and referenda
Organizational impacts

39. Managerial Issues Use of the decision room Cost-benefit justification
Legal issues
Controlling the access and managing the content of the material on the intranet

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