1. BELL WORK
Write about a time you had to make a compromise.

2. CONFLICT
RESOLVING CONFLICT

3. OBJECTIVES demonstrate effective skills for resolving conflicts.
recall the steps of the mediation process.
identify traits of a good mediator.

4. CONFLICT RESOLUTION
Conflict resolution is a constructive approach to dealing with any conflict. conflict resolution A life skill that involves solving a disagreement in a way that satisfies both sides

5. CONFLICT RESOLUTION
T- Take a time out A- Allow each person to tell his or her side L- Let each person ask questions K- Keep brainstorming

6. CONFLICT RESOLUTION
When the T.A.L.K. strategy is used, a win-win solution is possible. win-win solution An agreement or outcome that gives each party something it wants

7. MEDIATION
Mediation can help if you and the other person cannot reach an agreement. mediation A process in which a third person, a mediator, helps those in conflict find a solution

8. MEDIATION
A mediator can be an adult or a student.

9. MEDATION
A mediator will steer both sides toward a compromise. compromise An arrangement in which each side gives up something to reach a satisfactory solution

10. MEDIATION PROCESS Steps in the Mediation Process
The parties involved in the conflict agree to seek an independent mediator.
The mediator hears both sides of the dispute.
The mediator and the parties work to clarify the wants and needs of each party.
The parties and mediator brainstorm possible solutions.
The parties and mediator evaluate each possible outcome.
The parties choose a solution that works for each of them.

11. TRAITS OF A GOOD MEDIATOR
GOOD COMMUNICATION SKILLS

12. TRAITS OF A GOOD MEDIATOR
GOOD LISTENING SKILLS

13. TRAITS OF A GOOD MEDIATOR
FAIR AND NEUTRAL

14. TRAITS OF A GOOD MEDIATOR
EFFECTIVE PROBLEM SOLVING SKILLS

15. PEER MEDIATION
Many schools have peer mediation programs. Teens are often good mediators because they can put problems into words that other students understand.

16. ACTIVITY
In groups of three you will have two people have a conflict and the third person will be the mediator. You will put a skit together and perform in front of the class.