1. How can a Living Lab facilitate research and accelerate innovation EUNICE 2010, 30 June 2010 Thomas Jelle CEO Wireless Trondheim Assistant Professor Department of Telematics, NTNU

2. What is a “Living Lab” Def. Living Lab: a new research paradigm integrating both a user centred multidisciplinary research approach a user community driven innovation Keywords Open innovation User driven innovation

3. Technology and Infrastructure Organisation Living Lab Expertise Pilot USERS Community Methodology Livinglabbing services Customers Livinglabbing projects Co-development with users OUDI Awareness & culture Service concept Service Concept for Livinglabbing

5. Wireless Trondheim Living Lab - background Create a world-class incubator laboratory for research and development within wireless technologies, products and services Make Trondheim and NTNU more attractive to students, researchers and technology-based businesses Cooperation between private and public partners

6. Wireless Trondheim Living Lab Cooperation between NTNU and Wireless Trondheim, that consist of 3 parts Service research and development lab Test of services in controlled environment with invited users Tools and framework to perform research and tests Street and Roof Lab (ITS Test Site Norway) Wireless Trondheim Live Network

7. Street laboratory /ITS Test site Uninett’07 1 2 3 4 6 5 8 9 7 11 10 12 0 13 Uninett’07 15 street stations along the main road to the city (E6) including Large cabinets Fiber connection Antenna masts Power GPS Industrial PCs (CVIS ver.) Unique test field in Europe

8. Fiber to the Roof – FTTR and Gigabit to the wall Unlimited backhaul capabilities for testing of new radio technologies on The best spots in Trondheim FTTR (5 loc) Ethernet to the walls (50 loc) Antenna masts Climate chambers Power/PoE

9. Wireless Trondheim Live Network Citywide laboratory with real users in real environment Wi-Fi infrastructure covering downtown of Trondheim – 130 access points Coverage in Trondheim city's buildings (around 350 access points) Geographical location information on every user and equipment with Wi-Fi High capacity network 10-40 Mbit/s throughput for each AP Fiber or radio backhaul Mobility Around 4000 unique users a month consisting of early adopters- young people and students – free access

11. Wireless Trondheim Living Lab a playground for R&D - Sounds cool! - Does it work???

12. CVIS EU IP 6FP - CVIS COMM Equipment Uninett’07 1 2 3 4 6 5 8 9 7 11 10 12 0 13 Cooperative Vehicle-Infrastructure System (CVIS)

13. CCTV for the Police – Mobile WiMAX vs Wi-Fi

14. Gunnerus-bibliokteket Mobile WiMAX

16. TechnologySector capacity Radius in city centers Cost pr cell – upgrade 3G Cost pr cell – new LTE site LTE~50 Mbit/s250 m80.000 €175.000 € Wi-Fi~22 Mbit/s75 m6.000 €

17. Friend Radar

18. Tested among 24 pupils in the upper secondary school on the iTouch Not a success Limited use, not because of the service itself but because of lack of coverage where the pupils spent their time 3 users found it very useful(!) Lesson learned the service have to work everywhere if not the users won’t use it Usability more important than privacy

19. Sky ID A solution for authenticating guests/unknown users in wireless networks (WLAN) Background Today guest users are often not authenticated (open networks, common username or password) EUs Data Retention Directive state that networks owner must have control on who is using their network Sky ID is developed to use peoples existing IDs for authentication e.g cell phone number Delivered as a Software as a Service on top of any WLAN without need for resources for administration, support or maintenance for the network owner

20. Sky ID

21. Solution tested on 100.000 users Feedback used to optimize user experience and reduce support Systematic work to identify and reduce cause of faults – categories of 0,1 – 0,01 % Commercialised through Sky Labs ltd, currently implemented at 10 customers with thousands of users

23. QoE in Wireless Networks How is the user experiencing my network? Network status is ok, but the user is complaining… Today’s systems for monitoring infrastructure status doesn’t include the end user Solution? Adding sensors simulating demanding users Sensors constantly checking Bandwidth, latency, client assosiation, client authentication, DHCP, DNS Sensors monitoring, documenting and reporting end user experience

24. QoE in Wireless Networks

25. Cityguide Started as a historical city guide http://www.trondheimsbilder.no/b yvandring/

26. City & Campusguide Finding resources and places on Campus or in the City using location information

27. Energy saving LILAN, Trans-National Living Lab Pilot Iceland, Norway, Denmark, Sweden & Lithuania Proposed pilot: Smart Grid Industry partners including SIMENS and SMART CITY program

28. Smart Grid - problem

29. Smart Grid – solution 1

30. Smart Grid - solution 2

31. Wireless Trondheim Living Lab - results Activity last 3 years Projects involving 250+ Master students and PhDs R&D projects local, national and international Total budgets of over 20 mill € Increased innovation and cooperation between private and public sector - 10+ projects involving the municipalities of Trondheim Several projects with promising results 2 new companies established

32. Leasons learned Including users - find bottlenecks early in the project Increased influx of ideas and resources by involving users Feedback from users have identified new challenges and new research topics Feedback from users important for evaluating GO/NO-GO Summary: Accelerate innovation, reduce risk, feedback for R&D

33. More information… www.wirelesstrondheim.no http://research.idi.ntnu.no/trimaks thomas@tradlosetrondheim.no