1. Human Resource Management & Organisational Development
By Dr Amanda Marshall-Ponting – licensed under the Creative Commons Attribution – Non-Commercial – Share Alike License

2. Learning outcomes On completion of this module you will be able to:
Understand the impact the main schools of management thought have had upon human resource management
Reflect upon the impact of different reward management approaches on staff motivation and retention
Understand the recruitment and selection process
Critically evaluate theory in the context current of practice

3. HRM & organisational development: Subject focus
Power
Discussion: Different types of power; power and motivation
Motivation
Models: Herzberg’s two factor theory; Maslow’s hierarchy of needs
Discussion: performance
Management theory
Models: Fayol’s principles of management; Taylor’s scientific management; Weber’s bureaucratic management; Mayo’s Hawthorne Works experiments; Drucker’s management by objectives
Discussion: Productivity; motivation; performance
Recruitment, selection & retention
Discussion: recruitment process; retention & turnover; performance incentives; reward management; motivation
Appraisal
Discussion: performance standards; employee development; good practice for appraisers; appraisal approaches

4. Structure of the learning materials
Introductory presentation
Stage 1
Presentation
Background reading
Stage 2
Reflective questions
Supplementary reading
Stage 3

5. Using the learning materials
Recommendation: Work through activities in stages 1, 2, and 3 in sequence
The exercises and supplementary reading in stage 3
will be more meaningful if you complete
stages 1 and 2 first

6. Using the learning materials
Recommendation: Work through activities in stages 1, 2, and 3 in sequence
But you can choose the order in which you
complete the activities in each stage

7. Using the learning materials
Recommendation: Work through activities in stages 1, 2, and 3 in sequence
You might want to complete the exercises as you
work through the background document
or at the end

8. Using the learning materials
HRM & performance management: Background
These dimensions are linked with motivation and performance and should be considered in relation to this but it should be recognised that the extent to which a person will respond to improves in these factors will depend upon their level of ‘growth need’.
4.0 EMPLOYEE APPRAISAL
Performance management and appraisal form a key part of a company’s drive for high performance and competitive advantage through the setting and monitoring of individual goals for employees and aligi
HRM & performance management: exercises
EXERCISE: You can reflect upon staff motivation and incentives by completing the exercise in section 2 of the exercises document and the answers can be found in section 2 of the Solutions document.
1. REFELCTIVE EXERCISE: STAFF MOTIV
Reflective exercise: Why do you think that sta
Industries than others? Make a list of the diffe
variations
HRM & performance management: solutions
The background document identifies the points at which the content specific exercises could be completed
1. REFELCTIVE EXERCISE: STAFF MOTIV

9. Using the learning materials
Hackman, J.R. And Oldham, G.R. (1976) Motivation through the design of work: Test of a theory. Organizational Behavior and Human Performance, 16, pp
Raiden, A.B., Dainty, A.R.J. And Neale, R.H. (2006) Balancing employee needs, project requirements and organisational priorities in team deployment. Construction Management and Economics, 24, pp
The supplementary reading can be completed prior to tackling the exercises or afterwards