1. First Communication software company in the world to achieve Software CMM Level 5 & People CMM Level 3 FutureSoft Proprietary

2. Vision "To build a Happy Workforce" FutureSoft Proprietary

3. Mission " To build a cohesive culture, which creates avenues for employees to accomplish their goals through people-centric approach" FutureSoft Proprietary

4. Employee Profile Total Number of Employees : 528 85% of employees in software development Support function ratio well above the international standards FutureSoft Proprietary

5. Employee Profile Qualification profile 80% of the engineers are from premier engineering schools in the country Preferred employer status in many of the premier institutions FutureSoft Proprietary

6. Employee Profile Attrition well below the industry levels Multiple career options Employee stock options Technology focus FutureSoft Proprietary

7. Recruitment Computer Science / Communication engineers Technology focus Employer of choice in the communication software industry FutureSoft Proprietary

8. Strategic HR Initiatives PCMM Assessment OD Initiative Employee Satisfaction Survey - Gallup Position Evaluation – William M Mercer Periodic Compensation surveys – William M Mercer/Hewitt Events FutureSoft Proprietary

9. P-CMM Patterned after the structure of the Software CMM A Maturity frame work for developing Human talent Guide a program of continuous workforce development Integrate workforce development with process improvement Establish a culture of Software Excellence FutureSoft Proprietary

10. Process Technology People High Quality Products & Services Quality Triangle FutureSoft Proprietary

11. Benefits of People CMM Enhance business performance Effectively manage Intellectual assets Knowledge capital Measure HR contribution to business FutureSoft Proprietary

12. Organization Development Goal setting – measurable parameters Throughput time or delivery Quality Cost HR oriented measures like “morale” and so on Goal Alignment Expertise from external consultants FutureSoft Proprietary

13. Knowledge and Skills Analysis Knowledge and Skills profiles defined from Core Competencies Online Knowledge and Skills database Well defined proficiency levels FutureSoft Proprietary

14. Training Competency Development Plan - core competencies Training Policy- 7 person days / per year Multi cultural sensitivity training – onsite engineers Training on customer platforms Future Varsity Knowledge sharing sessions FutureSoft Proprietary

15. Performance Management Workflow automation of the Performance Appraisal and Development Review process (PADR) Goal Alignment Feedback through one-to-one meetings, Project meetings, Divisional meetings Personal development plan Career Development plan Competency Development plan Performance Improvement plan Performance awards FutureSoft Proprietary

16. Compensation Management Compensation strategy Compensation Plan & Guidelines Basis for Individual Compensation Performance measurement Market survey Experience gained since last compensation fitment. Biannual reviews Grievance Redressal System addresses discrepancies FutureSoft Proprietary

17. Communication Communication of organizational Business results, Future plans, Events, QSM. Channels of communication - Employee handbook, QSM, Intranet, Future Times, Events team, Knowledge Sharing sessions, Project Initiation meetings, Suggestion schemes, Bulletin Board CPI System Grievance redressal system Service Level Agreements (SLA) FutureSoft Proprietary

18. Automation of HR Systems Resource Planning and Tracking System Online PADR System Employee System Leave Management System Knowledge and Skills Database Training and Quiz System FutureSoft Proprietary

19. Policies and Procedures Paternity Leave Part Time employment Flexi Time Sports Com- Pulse Accelerated Growth for exceptional performers Long Service Awards - on completion of 5 years of service FutureSoft Proprietary

20. EVENTS… beyond work “Multi Dimensional” development of employees Organising programs that sustain interests outside work Dedicated Events Team FutureSoft Proprietary