1. IABC Chapter Member Recognition Programs, Building on a Good Idea By Cindy Orlandi, ABC, APR IABC Heritage Region Professional Development Director Chapter Leadership Institute at the IABC Heritage Region Conference Oct. 8, 2006 in Washington DC

2. Building on a Good Idea Fun and caring keeps volunteers  A. Tune In to WIFM  B. Vive’ le difference  C. Share Your Fish Tales!

3. Fun and caring keeps volunteers Every week, your volunteers are offered alternative opportunities to take their time from your chapter The minute you start to forget volunteers are paid only with your gratitude and respect – is the minute those other options start looking good Members Tell All Advice for Leaders who Want to Get More Members Involved by Cynthia D’Amour www.chapterleaders.com www.chapter

4. A. “Tune In to WIFM” WIFM – “What’s In it For Me?” members’ favorite station Get to know them and what they care about Show them how volunteering fits into what’s important to them Talk about the benefits

5. B. Vive’ le difference Process-oriented Artisans appreciate recognition of the clever ways they work Product-oriented Guardians appreciate comment about what he/she produces Rational personality styles want to be appreciated for their ideas Idealists value more personal expressions of appreciation Please Understand Me Character & Temperament Types by David Keirsey and Marilyn Bates

6. C. Share Your Fish Tales! Play is not just an activity; it's a state of mind that brings new energy and sparks creativity. Four simple practices - Be There, Play, Make Their Day, Choose Your Attitude - can make a big difference in your organization and across the globe! Fish! Tales by Stephen C. Lundin, John Christensen, and Harry Paul