1. Corporate Social Responsibility Kimberley Ney SVP Marketing, Communications & CSR

2. Who we are… Total Assets $0.5 billion $1.2 billion $1.7 billion Members45,000105,000150,000 Employees230370600 Branches101424 ABMs107181

3. Canadian Attitude Canadian Democracy and Corporate Accountability Commission Research Report 72% say business should pursue social responsibility 72% say business should pursue social responsibility 70% state responsibility lies on executives 70% state responsibility lies on executives Majority want pensions invested in socially responsible companies Majority want pensions invested in socially responsible companies

4. Alterna’s CSR Pillars Financial Literacy Community Economic Development Accountability Environmental Sustainability Philanthropy

5. Financial Literacy “Members Making Informed Choices”

6. Community Economic Development

7. Micro Loan Programs Community Micro Loan Program Immigrant Employment Loan Program

8. Supporting Small Business Small Business Lending Small Business Lending Small Biz Newsletters Small Biz Newsletters Display Area Display Area Info Fair Info Fair Developmental Forums Developmental Forums

9. Non Profit Support CHIP Program CHIP Program Non- profit Account Services Non- profit Account Services

10. Community Builder Mortgage A Win, Win, Win!! Groups Win; Supporters Win; Credit Union Wins!!

11. Philanthropy Imagine Campaign Spare Change Program

12. Sponsorships “Events that bring people together are vital for the health of communities.”

13. Employee Involvement “We are thankful that our staff embrace the ethic of social responsibility wholeheartedly”

14. Accountability

15. Environmental Sustainability Community Partnerships Member Education Forums Carbon Neutral AGM Commercial Lending Milestones

16. Questions?