3. NO SUSTAINABILITY WITHOUT DESIGN FOR ALL VALID — VALUE IN DESIGN TALLINN 9 MAY 2003

4. PÄIVI TAHKOKALLIO STAKES — R&D ON WELFARE AND HEALTH FINNISH DESIGN FOR ALL NETWORK http://www.stakes.fi/DfA-Suomi/ EUROPEAN INSTITUTE FOR DESIGN AND DISABILITY EIDD http://www.design-for-all.org paivi.tahkokallio@stakes.fi

5. DESIGN FOR ALL HUMAN RIGHTS | EQUALITY | INCLUSION | PARTICIPATION | UNIVERSAL ACCESSIBILITY SUSTAINABILITY | ECOLOGICALLY, ECONOMICALLY AND SOCIALLY SUSTAINABLE DEVELOPMENT DESIGN | USABILITY | USER CENTRED DESIGN | PARTICIPATORY DESIGN | AESTHETICS | ETHICS SOCIAL INNOVATIONS

6. DESIGN FOR ALL BUSINESS | CORPORATE SOCIAL RESPONSIBILITY CSR

7. DESIGN FOR ALL WHY WHAT HOW

8. WHY D F A CONTEXT

10. BY 2050 50- CHANGE +1% 75+ CHANGE +75%

11. FINLAND TURNS GRAY IN 2009

12. Obstacles to full participation are: unfavourable environment physical aspects social environment, values, attitudes cultural aspects

15. Technology is needed: for self - help and peer support to assist informal carers to provide ergonomic solutions for care professionals A new awareness of the social character of technology is also needed.

16. The rapid increase in the number of older people will reshape the demographic, social and cultural structure of the European Union over the next 25 years. Approximately 12% of the population of the European Union suffer from some disability. The variety of needs of people with disabilities and older people is not recognised enough.

39. INCLUSION FOR ?

40. PARADIGM SHIFT — FROM MARGIN TO MAINSTREAM

41. FROM GROUPS WITH SPECIAL NEEDS TO DIVERSITY FROM MEDICALISED DISABILITY MODEL TO INCLUSIVE MODEL FROM DISABILITIES TO ABILITIES

42. FROM THREATS TO POSSIBILITIES FROM COST FACTOR TO RESOURCE

43. ICT — 100 X

44. WHAT D F A CONCEPT

45. DESIGN FOR ALL UNIVERSAL DESIGN INCLUSIVE DESIGN BARRIER-FREE DESIGN

46. D F A = THREE STRATEGIES 1 AS MANY USERS AS POSSIBLE 2 TAILOR MADE 3 ADAPTED INTERFACE

47. D F A = CONSCIOUS EXCLUSION

48. EASY, FRIENDLY AND DELIGHTFUL TO USE | SIR CHRISTOPHER FRAYLING, RCA, LONDON |

49. UFO UNIDENTIFIED FLYING OBJECT

50. UFO, ALSO UNWANTED FEATURE OPTIONS FROM FORM FOLLOWS FUNCTION TO FORM FOLLOWS FICTION, NO OBVIOUS SOLUTIONS |SIR CHRISTOPHER FRAYLING, RCA, LONDON |

51. 1960’S VICTOR PAPANEK | DESIGN FOR THE REAL WORLD | KAJ FRANCK | ESTHETICS, ETHICS, ECONOMY, ERGONOMY

52. DESIGN FOR ALL SOCIETY > HUMAN RIGHTS > INCLUSION > PARTICIPATION > UNIVERSAL ACCESSIBILITY > D F A DESIGN PRACTICE > INTEGRATION OF USABILITY, AESTHETICS AND ETHICS > AWARENESS OF AND RESPECT FOR DIVERSITY > D F A

53. DESIGN FOR ALL PRODUCTS SERVICES [BUILT] ENVIRONMENT COMMUNICATION WORK CULTURE EDUCATION AND TRAINING …

54. VALID

55. VALUE IN DESIGN

56. DESIGN FOR ALL APPROACH | STRATEGY | COMMITMENT | | METHODS | TOOLKIT | | QUALITY | EVALUATION | | INDICATORS |

57. HOW D F A METHODS

58. MARKET RESEARCH VS. DESIGN RESEARCH

59. ANTROPOMETRIC ANALYSIS COGNITIVE TASK ANALYSIS COMPETITIVE PRODUCT SURVEY A DAY IN THE LIFE EMPATHY TOOLS FLY ON THE WALL FOREIGN CORRESPONDENTS IMMERSION LONG-RANGE FORECASTS SECONDARY RESEARCH MAURA SHEA, IDEO, LONDON

60. UNIVERSAL DESIGN PRINCIPLES | NCSU, USA |1997 WAI GUIDELINES | eEUROPE 2002

61. AWARENESS ACCESSIBILITY AFFORDABILITY AVAILABILITY APPROAPRIATENESS BONUS | USER ACCEPTANCE AESTHETICS

62. A REMINDER MOST OF THIS IS COMMON SENSE

64. D F A AND QUALITY CRITERIA INDICATORS PRODUCT | OR PROCESS

65. NOTE. D F A IS LIKE DEMOCRACY. TWO CONDITIONS — IT COLLAPSES UNLESS LOOKED AFTER, AND YOU NEED A VALID FEEDBACK AND EVALUATION SYSTEM.

66. MEETING THE CHALLENGE DASDA www.design-for-all. info IDCnet www.IDCnet.info

67. MORE INFORMATION http://www.stakes.fi/DfA-Suomi/ = Finnish DfA Network http://www.e-accessibility.org = EDeAN Network http://design-for-all.org = EIDD Network http://www.design-for-all.info = DASDA Project http://www.seniorwatch.de = Senior Watch Project http://www.idcnet.info = IDCnet Project http://www.stakes.fi/promise = Promise, Promoting an Information Society to Everyone Project http://www.designcouncil.info/inclusivedesign/ = Design Council website, UK http://www.udeducation.org/learn/index.asp/ = Universal Design online course, USA http://www.ncsu.edu/cud/ = Universal Design Research Center at the North Carolina State University, USA

68. MORE INFORMATION http://europa.eu.int/information_society/eeurope/ http://www.w3.org/WAI http://www.diffuse.org/accessibility.html

69. MORE INFORMATION Bridging the Gap? Access to telecommunications for all people, Ed. Patrick R.W. Roe; Presses CentralesLausanne SA, Switzerland; 2001 Handbook on Universal Design, Ed. Wolfgang F.D. Preiser and Elaine Ostroff; Publisher McGraw-Hill, USA; 2000 The Promise of Information Society. Good Practice in Using the Information Society for the benefit of Older People and Disabled People, Ed. Kevin Cullen; Gummerus Printing, Jyväskylä, Finland;1998 Form & Funktion, Nordic Design for All Magazine; 2001- 2003; 2 issues per year; Publisher Nordic Coperation on Disability NSH