1. Members Network Meeting 12 th Sept 2012 Theme: Leadership & Business Development

2.  10.00 -10.10HCPA Business  10.10 -10.30EMA singers community choir  10.30- 11.10 Practicalities of Community Engagement - Quantum  11.10 – 11.40 Making your website a marketing tool – Andy Martin  11.40 -12.00Protecting Care Provider Income - Chamberlain Stean & West Ltd  12.00-12.45Lunch  12.45 – 1.25The value of creating a coaching culture - Elaine Reddy & Annette Ashford  1.25 – 2.05Bang up to date! How to tap into Social Media – Dave Clarke  2.05 – 2.20 Tea Break  2.20 – 3.20EMarketplace – get on the Train Now! - Shazia Butt HCC  3.20-4.20 Personalisation; What’s in it for you? (A Personalisation Toolkit)– Dawn Wheeler HCC

3.  HCPA’s mission “Sharing Best Practice in Care through Partnership”  Leaders learn best by “sharing”  Leaders should always keep their eye on business development  We hope you will ◦ Share ideas ◦ Pick up some new ideas ◦ Take away changes you will make

4.  All leaders need to ‘keep learning’  All leaders need to ‘think out of the box’

5.  We have new emails – are you getting them?  Caps for mandatory/specialist training are £1000 for Sept- Dec  Open Qualifications and Training Courses are NOT part of your cap – make the most of these!  Train the trainer – build internal capacity  PTLLS still available through our partners  Make use of all the Leadership Courses – these are fully funded (please choose the right people to attend)

6.  Qualification funding is available and is at a higher level than last year – remember NMDS  NMDS – we can now offer you help  Cadets – looking for placements in Hemel area  Activity organisers – attend Action Learning Days  Activity budgets – do you have one?  Motivation classes – mental and physical stimulation, giving Activity Organisers a helping hand. Demo classes are FREE – make use of this while it is available.

7.  NHS are funding falls for Managers in Hertfordshire  We still have places on courses for Care Homes  We have just been funded for new places for Homecare.  Please sign up

8.  Even if you have already participated in the ABC East of England End of Life Programme you should attend this event as it will give you further information about future planning for EOL within your service.  If you have not heard about the ABC East of England End of Life Programme and would like information about how your staff can access this FREE training, you should attend this event

9.  Do you want to be part of it? ◦ Tickets for finalists must be secured by 14 th Sept ◦ Extra tickets for finalists will go on sale 24 th Sept ◦ Tickets will be on open sale from 15 th October

10.  Our first presentation today is on Community Engagement  To get us in the mood please welcome Camille Maalawy. Camille will lead a short participatory exercise/song, and will tell us all about her work with the EMA singers community choir in Waltham Cross as part of the Herts 5 Gold Rings project Hertfordshire Music Service ran in partnership with 5 housing associations and the Purcell School.