1. Libraries Transforming Communities Rich Harwood Founder and President, The Harwood Institute for Public Innovation

2. Now more than ever People are looking for trusted organizations Safe, neutral space Boundary spanning We Need Libraries

3. Deep affection for the community Highly pragmatic Willing to take risks Public Innovators

4. An Institutional and Professional Shift in Orientation from Internal to External Turning Outward

5. 1)Community Ownership 2)Strategies that fit 3)Sustainable Enabling Environment 4)Impact and Belief 5)Narratives 5 Keys

6. Engage the community in a fundamentally different way The problem with “problems” and visioning exercises Shared aspirations Community Ownership

7. Local context What space do you occupy? Stages of community life Strategies That Fit

8. Underlying Conditions Public Capital Sustainable Enabling Environment

9. Impact and Belief The intangible factor

10. The great hidden factor The story a community tells about itself Shapes people's mindsets, attitudes, behaviors, and actions Narratives

11. Libraries Transforming Communities Strengthening librarians’ roles as core community leaders and change-agents What We’re Doing with ALA

12. Tools and Resources for Libraries – bit.ly/transforminglibraries The Harwood Public Innovators Lab – Oct. 8-10 Blog & E-Newsletter – Sign up to learn about current thinking and innovations @RichHarwood #turnoutward How You Can Begin