Download presentation
Presentation is loading. Please wait.
Published byLilian Barrett Modified over 9 years ago
1
Redesigning the Organization with Information Systems Chapter 12
2
Change New environment factors are constantly emerging Society’s needs are changed accordingly Way of doing business changes Business’ information need changes Old technologies lost competitiveness Old business SOP lost its competitiveness
3
Planned organization change Multiple perspectives Multiple platforms – Unix, Apple, Microsoft? Multiple playing field – Work arrangement – Work performance – Human resource development
4
Methods for creating a new system blueprint Enterprise analysis Critical success factors analysis Both are used to elicit organizational wide information requirements
5
Four levels of change / Spectrum of Organizational Change NS, WS, ND, WD NS Automation like data processing WS Rationalization of procedures ND Business process re-engineering WD Paradigm shift
6
Business Process Reengineering Radical restructuring of business processes – From traditional database systems to web base analytical database systems – From sequential to parallel systems like the new team approach mortgage processing systems
7
Assumptions outdated by new technologies Field offices by wireless communications One at a time by shared database Fixed inventory system by automatic identification and tracking technology Just in case inventory by networks, extranets, and EDI
8
Process Improvement The earlier in the business cycle a problem is eliminated, the less it costs the company. In the system development process, the time spent on analysis and design will lower cost on implementation and maintenance.
9
IS and TQM Cycle time reduction Benchmarking Simplifying the product or production process Improve the quality and precision of design as in CASE and CAD/CAM
10
Systems Parts (components) – new components create new relationships Purpose – overall purpose stays the same Power / politics / position – internal as well as power changes Process – evolving until totally change the business paradigm (see Figure 12-3, page 387)
11
Building a system Means to change the four Ps. – Parts – hardware, software, people – Purpose – serve different needs – Power / position / politics – some up and some down – Process – should be seamless; not just process re-engineering
12
Building a new system Is a planned organizational change Conversion – Piloting – Phase out – In parallel – Cold turkey
13
Core activities in the system development process System analysis System design Programming Testing Conversion Production Maintenance System redesign
14
Systems Analysis Stakeholders Feasibility study – Technical feasibility – Economic feasibility – Operational feasibilty Information requirement
15
Systems Design Design specifications – Input, output – User interface – Database design – Processing – Manual operating procedures – Controls and security – Documentation – Conversion and training – Other indirect impacts and changes
16
Logical vs. physical design Logical design lays out the components of the system and their relationship to each other as they would appear to users Physical design actually translate logical design into a functioning system of people and machine.
17
Testing Unit testing – conform to design System testing – function as a whole Acceptance testing – alpha version, beta version, gamma version, patchset
18
Conversion Also called as migration or upgrade if it is from the same vendor Parallel strategy Direct cutover Pilot study Phased approach documentation
19
Production and Maintenance Test units and production units Most companies hold two different systems for continuous improvement and maintenance on system
20
The traditional Systems Life Cycle Used for medium or large complex system projects It has six stages (next slide) Has a formal division of labor Formal sign-offs or agreements between end users and builders are required as each stage is completed
21
Stages of system lifecycle Project definition System study Design Programming Installation Post-implementation
22
End products of different stages of system lifecyle Project proposal report System proposal report Design specifications Program specifications – code System performance tests Post implementation audit
23
Limitations of the lifecycle approach Costly, time consuming, and inflexible It has to freeze specification and thus discourage changes after each stage is completed Thus it inhibit system-builders from exploring and discovering the problem structure
24
Prototyping Consists of building an experimental system rapidly and inexpensively for end users to evaluate Thus, is best for extract users’ information requirements It is an iterative process of system development
25
prototyping Advantages – Good for requirement uncertainty – Good for extracting users’ idiosyncrasy like end-user interface – It encourages intense end-user involvement throughout the process
26
prototyping Disadvantages – It could gloss over essential steps in systems development, that is, it may ignore full documentation and testing – It may prevent management from converting prototypes to a full production version
27
Application software packages Is a set of prewritten, precoded application software programs that are commercially available for sale or lease As simple as creating labels As complicated as computer-aided design or computer-assisted manufacturing
28
Application software packages Need to consider the amount of customization and reprogramming When the need increases, the cost will also increase “exponentially” The package evaluation process is based on requested for proposal (RFP)
29
End-User Development There are many 4 th generation languages around It is suitable for low processing and highly customized applications It tends to create a localized data trap Management should control the developments by incorporating them into its strategic system plans
30
Outsourcing It becomes popular because of its cost effectiveness, eliminating the need of support, upgrade, and maintenance. Due to control and competitiveness, outsource only those less critical and high cost routines such as payroll. (even in this function, there are some critical information functions)
31
Application Development for the Digital Firm Critical Success Factors – Agility – Scalability Organizations need to be able to add, change, and retire their technology capabilities very rapidly
32
Object-Oriented SW development Reusable objects Change from process oriented development methods to composition oriented development Need to be able to build up a large object library
33
Rapid Application Development Visual programming Graphical user interfaces Iterative prototyping Assembled from prebuilt components
34
Web Services Enable one application to communicate with another with no translation required Microsoft has incorporated Web services tools in its.NET platform An open “plug and play” architecture rather than a proprietary architecture
35
Standards / Protocols XML – standard description of data in Web pages and databases SOAP – simple object access protocol, allows applications to pass data and instructions to one another WSDL – Web Services Description Language, allows a Web Services to be described UDDI – Universal Description Discovery, and Integration, allows Web Services to be listed in a directory of Web Services so that it can be easily located
Similar presentations
© 2025 SlidePlayer.com. Inc.
All rights reserved.