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Published byMerilyn Shepherd Modified over 9 years ago
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© 2009 Aastra Technologies, LTD. FMC with Release 9.00 on OpenCom 100 / Aastra 800
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© 2009 Aastra Technologies, LTD. FMC – Fixed-Mobile-Convergence »Should everybody know your mobile number? »To show the fixed number… is manual dialling not too uncomfortable (DISA)? »Do you want to control two voice boxes? If one or more answers are ‘NO’ you should think about FMC »FMC – The mobile is just another extension with parallel use of same number –One Number –One Phone Book (e.g. synchronised with MS Outlook™) –The mostly used functions of PBX on a GUI on mobile GSM Make your life easier!
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© 2009 Aastra Technologies, LTD. »With Aastra the FMC is the mobile fully integrated as an extension in the telecommunication infrastructure. The main advantage is the easy handling for the user. Aastra Fixed-Mobile Convergence (FMC) PSTN GSM WLAN Internet (SIP) DECT
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© 2009 Aastra Technologies, LTD. Ideal Combination: FMC and One Number Every time anywhere reachable with one number on business card...if you want
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© 2009 Aastra Technologies, LTD. FMC and One Number GSM phone Local settings Ring melody Display Keys … »Incoming calls –Are signalled on all dedicated terminals according to personal call routing settings –If one of the terminals is busy, the user is busy »Outgoing calls –Hidden GSM number –Only the one user number is displayed, regardless which terminal is used –Outgoing calls can be done from all terminals, even multiple calls in parallel »Personal Call Routing –User can define Personal Call Routing profiles for incoming call routing –1 standard and 5 configurable profiles per user Desk phone User settings One number Routing Profile Call lists Access rights… Local settings Ring melody Display …
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© 2009 Aastra Technologies, LTD. Aastra Mobile Client »Aastra Mobile Client runs on Symbian S60 3 rd edition based phones (e.g. Nokia E- series) »A compatibility list will be available on Extranet »Easy and menu based access to system features like enquiry, conference, call back,… »GSM Phonebook –The FMC client can use the GSM phonebook for name dialling –Phonebook entries with international formatted numbers like +41 32 655 3333 can be dialled –Also internal numbers can be dialled in this format
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© 2009 Aastra Technologies, LTD. »Automatic routing and number recognition –Outgoing GSM calls are automatically routed via the OpenCom 100 –The OpenCom automatically recognises if a dialled number is internal or external and routes the call accordingly »Voice Mail –User voicemail box in the system is also available from GSM phone –This gives the possibility to use only one instead of multiple voicemail boxes and avoids confusing Aastra Mobile Client Internet PSTN GSM Voice Mail
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© 2009 Aastra Technologies, LTD. PSTN Aastra‘s FMC client – how does it work? OpenCom 100 sales guy with his GSM phone (088) 2778855... Call from 044 3306200 PSTN GSM...calls customer sales guy’s office number (044) 3306-200 Customer sees One-Number-Concept – FMC user calls an external number »Call is routed through the system »GSM number is hidden »The callers One Number is displayed
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© 2009 Aastra Technologies, LTD. Aastra‘s FMC client – how does it work? sales guy John with his GSM phone (088) 2778855 PSTN GSM …calls his colleague +41 44 3306 233 sales guy’s office number (044) 3306-200 John Doe 200 One-Number-Concept – FMC user calls an internal number Called colleague sees »Dialled number is recognised as internal »Call is routed internally »GSM number is hidden »Caller number is displayed as internal OpenCom 100
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© 2009 Aastra Technologies, LTD. »You have an active call on your desk phone and want to leave the office without loosing the call? »With the function “Take” you can easily take over the active call with your GSM phone from the desk phone »…and vice versa »No interruption of the call Take your call away Take and go Take and have a seat ! or…
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© 2009 Aastra Technologies, LTD. Security and Authentication »GSM subscribers normally use a dedicated DDI (direct dial inward) number to access the system »This system access number is configured in the FMC client and automatically used »In the communication system several security checks can be defined –User authentication via CLIP –Manual authentication with security code Internet PSTN GSM e.g. DDI -2347
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© 2009 Aastra Technologies, LTD. Aastra Mobile Client Software »The Mobile Client Software is provided on the Aastra download server, accessible via Partner Extranet »The download of the Client software to the mobile phone can be done –Directly from the phone, using an internet download link that is provided via SMS –Manually by downloading the software first to a PC and then using a GSM supplier tool, e.g. Nokia Suite https://downloadaddress.aastra.com
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© 2009 Aastra Technologies, LTD. Aastra Mobile Client: Example Displays »Idle display»Incoming Call
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© 2009 Aastra Technologies, LTD. Aastra Mobile Client: Example Displays »Menu Connected Call »Connected Call
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© 2009 Aastra Technologies, LTD. Aastra Mobile Client: Example Displays »Features in Idle state »Features in Connected Call
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© 2009 Aastra Technologies, LTD. Customer Benefits: Cost Reduction »All outgoing calls from mobile clients are automatically routed via communication system. This can be much cheaper for –International calls –Calls to remote sites that are part of the OpenCom network »Least Cost Routing, including –VoIP Trunks –GSM-gateways –Q.SIG over IP networking between Aastra 800 and OpenCom
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© 2009 Aastra Technologies, LTD. Necessary for some Bidding »Numbering plan 1…5 digits – also mixed! –I.e. get front desk with „9“ –Single-digit numbers (-> Hotel reception) »PIN-code telephony –Mainly for government tenders etc. »Transfer of an undialled trunk line –One-time switch of authority (-> Hotel-phone) –Temporary change of access rights for next call –… Hotel –Meeting room –Prisons “one call only”
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© 2009 Aastra Technologies, LTD. Nice and smart for the user »“Scrolling round” of display at system phones »Busy lamps for –Terminal busy if any call is active –Team key busy »Announcement protection per user »Caller list/redial for –Line keys –Other subscribers
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© 2009 Aastra Technologies, LTD. Real upgrade – OpenVoice and OpenAttendant »E-mail notification of voicemail messages with attachment of message »E-mail notification of fax (X320 only) with attachment of fax »Increased number of voice channels (OpenVoice/OpenAttendant) up to –OpenCom 130/150: 6 channels –OpenCom X320: 8 channels –No expansion possible – OpenCom 510: 4 channels »Assign channels between OpenVoice and OpenAttendant –e.g. 2 channel for each application and 2 floating (OC130/150) »Mark voicemail messages as new again
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© 2009 Aastra Technologies, LTD. Long no see – most requested »Delete entries in caller list for calls to hunt groups –Info-Lamp for missed calls –Quitting of “i” in hunt groups on all terminals or per user possible »Multiple call forwarding –Immediately CFU –After time CFNR –On busy CFB »Call transfer out of hunt groups –…e.g. to external GSM
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© 2009 Aastra Technologies, LTD. More, More, More – Number of Keys »Increase number of keys (OC130, 131, 150 / X320, OC510, Aastra 800) »Team and line keys from 300 / 600 500 / 600 »Parallel use of a number 20 / 20 40 / 50 »Busy keys from 200 / 600 500 / 2000 »Function keys from 500 / 1000 1000 / 2000 »Number of entries to lists (black-, white-, etc.) from 200 / 400 1000 / 1000
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© 2009 Aastra Technologies, LTD. For Specialists – VoIP / SIP »DTMF signalling according to RFC 4733/2833 –Requires M100-IP / MG+ETH1-1 –Running also with system terminals »SIP-SIP connection for transferred calls –Forwarding/Transfer of a SIP-trunk line to another SIP-trunk line »Integration of Aastra SIP-phones* –CTI-support with OpenCTI 50, TAPI and CSTA –Plug & Play for initial installation –Keys like: Phonebook, call lists, presence, pick-up, call diversion directly programmable from browser –Only 1 line key in first release!
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© 2009 Aastra Technologies, LTD. CTI – Consequently Expanded »CTI running with SIP-terminals –OpenPhone 6x(IP), 7x(IP), 2x, analogue, DECT-GAP, SIP (new) »CSTA via XML –BER (Basic Encoding Rules) always running »V.24-Adaptation via CSTA with Windows-Program –“Simulation” of COM-port on TCP/IP Using CSTA Phase II without licence (like TAPI) –e.g. for OpenCount 500 Get call data from remote site without modem and data buffer Up to 100 calls stored locally in case of interruption (not safe against reset!)
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© 2009 Aastra Technologies, LTD. NGN Preparation »NGN-Support –G.726 (Little-Endian) compressing codec –DTMF according to RFC 2833 »Service –Remote-service via internet …because there is no more switched line like ISDN
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© 2009 Aastra Technologies, LTD. DECT »Large DECT-Systems up to 256 RFPs »Support of next DECT terminal family Aastra 600d with Feature Pack 2 »3 Numbers usable outgoing (Aastra 600d only)
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