1. 2013 Vital Records Training Minnesota Department of Health Office of Vital Records

2. Agenda Statute changes Rules revision Processing death amendments Tangible interest & acceptable ID Security paper handling MR&C customer service enhancements Test your vital records intelligence quotient

3. OVR News New field rep team Sally Almond Krista Bauer Kirsti Taipale Field rep responsibilities Provide training Maintain websites Manage user accounts Field Services Unit phones Local Issuance Support – 651-201-5998 MR&C Support – 651-201-5993/1-888-692-2733

4. Public Phone Lines Certificates and certified ROPs 651-201-5980 (Issuance Unit) Birth Amendments, adoption, court ordered paternity adjudications 651-201-5990 (Special Processing Unit) Birth/death registration, filing ROPs, death amendments 651-201-5961 (Registration Unit) Do not direct customers to 651-201-5000

5. Local Issuance Website http://www.health.state.mn.us/divs/chs/osr/localreg/index.ht ml http://www.health.state.mn.us/divs/chs/osr/localreg/index.ht ml

6. Vital Record Fees Fees sent to state funds Vital records surcharge ($4) – certified and noncertified copies of birth and death records Children’s trust fund surcharge ($3) – certified and noncertified copies of birth records Birth certificate surcharge – ($10) – birth certificates only All other fees kept by issuing office Certified and noncertified copies base fee ($9 first copy/$2 each additional copy) Death amendments ($40) Data reports ($15)

7. 2012 Statistics Birth certificates issued 211,240 (includes exchanges and VA copies) Death certificates issued 353,293 (includes exchanges and VA copies) Death amendments 5341 total 1546 by counties Birth amendments 1647 customer service requests 9436 data quality follow-up (health data)

8. Who’s in charge here? Management/oversight of birth and death records has been shifting at the county level: From one office to another Staying in the same service center but supervised by a different position Before that happens – contact Heidi Granlund Different office = different location code = different security paper Newcomers to vital records need training

9. Rule Revision Statutes tell us what we can do. Rules tell us how to do it. OVR has begun revising rule 4601, with particular attention to registration and amendments. Any ideas for rules that need updating/revision?