1. BALTPORTS-IT - IST-2001-33030 ____________________________________________________ Baltic Sub-Regional Competence Centre DiasoftINSURANCE / IDC

2. BALTPORTS-IT - IST-2001-33030 ____________________________________________________ Baltic Sub-Regional Competence Centre Goal Insurance companies are among the actors which are involved in the whole supply logistic and maritime chain. The main goal of Marine Insurance Information System (MIIS) is to provide an integrated solution that supports all aspects of insurance business.

3. BALTPORTS-IT - IST-2001-33030 ____________________________________________________ Baltic Sub-Regional Competence Centre Approach MIIS Structural Scheme

4. BALTPORTS-IT - IST-2001-33030 ____________________________________________________ Baltic Sub-Regional Competence Centre Multilevel support

5. BALTPORTS-IT - IST-2001-33030 ____________________________________________________ Baltic Sub-Regional Competence Centre Implementation Company BALVA as an external partner The consortium selected the insurance company BALVA as an external partner for collaboration in the area of practical application of MIIS. BALVA (www.balva.lv) works with all Latvian major ports.

6. BALTPORTS-IT - IST-2001-33030 ____________________________________________________ Baltic Sub-Regional Competence Centre Implementation Structure of Marine Insurance

7. BALTPORTS-IT - IST-2001-33030 ____________________________________________________ Baltic Sub-Regional Competence Centre Among others, BALVA provides insurance for sea and river vessels (HULL), third party liability of ship owners and charterers for damage to cargo during shipment, for health and injury of passengers and crew members, for injury done to third persons and damage of their property. Under the conditions of vessel insurance, BALVA indemnifies losses caused in the case of complete shipwreck or a vessel’s disappearance; expenses for removal of damage to the vessel’s hull, machinery and appliances; costs in the case of a general average of the vessel; vessel’s salvage expenses; expenses for prevention, reduction and assessment of loss. Formal methods Analysis of business processes

8. BALTPORTS-IT - IST-2001-33030 ____________________________________________________ Baltic Sub-Regional Competence Centre Formal methods Analysis of business processes Analysis and improvement of insurance business are the necessary phase of MIIS application. The following formal methods were used at this phase: Business System Planning (BSP) Method; LIS Technology. A set of business charts, interface tables and communication diagrams was created in this phase.

9. BALTPORTS-IT - IST-2001-33030 ____________________________________________________ Baltic Sub-Regional Competence Centre Formal methods Application of BSP method Example of business chart of insurance data processing.

10. BALTPORTS-IT - IST-2001-33030 ____________________________________________________ Baltic Sub-Regional Competence Centre Formal methods Application of BSP method Example of business chart of insurance data processing. Executors Processes UnderwriterReinsurance Departament Accounting Departament Claims / Damages Departament 1.1. Filling in the application form 1.2. Drawing up the insurance contract 1.3.Drawing up the payment documents 2.1. Optional reinsurance 2.2. Compulsory reinsurance 3.1. Initial premium monitoring 3.2. Damages monitoring

11. BALTPORTS-IT - IST-2001-33030 ____________________________________________________ Baltic Sub-Regional Competence Centre Formal methods Application of LIS Technology Example of Communication Diagram

12. BALTPORTS-IT - IST-2001-33030 ____________________________________________________ Baltic Sub-Regional Competence Centre Company’s portfolio (brutto-premium) months Payments received, LVL Analysis of insurance information

13. BALTPORTS-IT - IST-2001-33030 ____________________________________________________ Baltic Sub-Regional Competence Centre Benefits What are the benefits for customers? Integrated solution for all kinds of risks insurance business, Easy adaptation to the characteristic features of the user by way of introducing new kinds of insurance, Direct relationship between insurance, reinsurance, accounting, damages / claims and financial management modules, User-friendly interface: any user with experience in the insurance business can become familiar with the menus and screens in a short time and is able to start working immediately.

14. BALTPORTS-IT - IST-2001-33030 ____________________________________________________ Baltic Sub-Regional Competence Centre Further Information Web-site of the company BALVA (www.balva.lv)www.balva.lv Web-site of the company DIASOFT (www.diasoft.ru)www.diasoft.ru List of main publications & presentations

15. BALTPORTS-IT - IST-2001-33030 ____________________________________________________ Baltic Sub-Regional Competence Centre List of main publications & presentations 1.L.Novitsky, V.Ragozin, E.Viktorova. Information Systems Design for Marine Insurance. – In “Simulation and Information Systems Design. Applications in Latvian ports”. Edited by E.Bluemel, L.Novitsky. Riga, 2000. 2.L.Novitsky, V.Ragozin, E.Viktorova. Information System Design based on the Modelling of Insurance Business Processes / Proceedings of the 14 th European Simulation Multiconference, Ghent, May 23-26, 2000. 3.E.Ginters, l.Novitsky, E.Victorova. Information System for Managing the Insurance Business Processes / Proceedings of the 4 th Joint Conference on Knowledge – Based Software Engineering, Brno, September 12-14, 2000.

16. BALTPORTS-IT - IST-2001-33030 ____________________________________________________ Baltic Sub-Regional Competence Centre CONTACT Prof.Dr.habil.Sc.ing Leonid Novitsky IDC Information Technologies Kr. Valdemara Str.36, 1010 Riga, Latvia Tel: +371 / 951 4066, Fax: +371 / 797 01 26 E-mail: idc@balva.lv Ing. Elena Victorova IDC Information Technologies Kr. Valdemara Str.36, 1010 Riga, Latvia Tel: +371 / 7506944, E-mail: idc@balva.lv