1. Library 10 Helsinki City Library Nadia Lund nadia.lund@hel.fi www.lib.hel.fi/library10

2. Library 10 in a nutshell Opened April 1, 2005 Open 78 h/wk Customers 2 000/day Collection 63 000 Recorded works 47 000 Workstations 40 Floor space 1000 m² A Combination of Music and Information Technology

3. Main Post Office building Landmark in downtown Helsinki A merging of public and private services At a main junction of public transport Numerous entrances Good logistics at standby

4. Töölö Bay Music Campus Forthcoming Music Hall -> Library 10 -> Finlandia Hall -> Sibelius Academy -> Opera -> Music institute->

5. Service area Music and general info Studios Group work room Stage Public space Customer area 800 m²

6. Collections Music: CDs 47 000 Books 5500 Music notation 9000 Videos and DVDs 500 Vinyl LPs 1000 Music Periodicals 85 Other collections: IT and media DVDs Comic books Travel guides General periodicals and newspapers Bestsellers Computer games

7. Staff Library manager Staff manager IT planner IT specialist Media assistant Music librarians Average age under 35 All together 28 Males 19 Events cordinator Library assistants Apprenticeship students Non-military service Students as covers and trainees

8. Customers Visitors per month app. 50 000 Ages 15-30 60 % Percentage of customers that are male 60 % Percentage of customers that check-out materials 50 %

9. Opening Hours Mon-Thu 10-22 Fri 10-18 Sat-Sun 12-18 Weekdays the lobby opens at 8

10. Lobby and service point Opens weekdays at 8 Newspapers Express workstations 12 Automatic return machine Pick-up of reservations Payment of fees

11. Along the main avenue Visual contact with each other Easily approachable for customers Convenient for staff to exit Positioned for side by side guidance Service and info points

12. Pop area Pop and rock –music Pop and rock –books and periodicals DVD –movies and music Film -books and periodicals Comics and graphic novels Listening sites Exhibitions

13. Classical music area Classical music DVDs and videos Classical music books Classical music periodicals Listening sites Exhibitions

14. World area World music Folk music Travel guides World music periodicals Travel magazines Travel DVDs

15. Listening to music Hi-fi listening points Playback room LP player Headphones for computers Wireless headphones portable CD-players Live music

16. Stage Concerts, performances and panel discussions Exhibitions Multimedia displays Mobile furnishings Acoustic interior PA-equipment Lighting system Online broadcasting

17. Concerts, lectures, panel discussions, writer visits, interviews, story telling, and book talks are recorded Distribution channels: webcasts, podcasts, mp3, radio Sharing through web 2.0 Library as a publisher

18. Example: Voice of youth Young adults interview City’s decision makers such as council members

19. Mobile Events Technology Speakers Mixer Digital receiver Box Microphones Digital Recorder Screen 130” HD-Projector Playstation 3 Nintendo Wii DJ-gear Video cameras

20. All kinds of events Movies Gigs DJ Discussion sessions Game-sessions Interviews Video recording events Broadcasting video & audio online

21. Customer can sing favorite Eurovision song on to a CD and take part in an Internet Competition In touch with the times : Eurovision karaoke 2007

22. The bus is loaded with items that is relevant to the theme of the festival, e.g. CDs of the artists performing at the festival. The Festival Bus is a joint venture between Library 10 and the Mobile Library unit. In touch with the times: Festival Bus

23. Do you want to be something? Do you want to be musician? Do you want to be actor? Do you want to be TV host? Co-operating with Job Centre

24. Library Radio Voice for library services: Library introductions Author introductions Interviews Secrets of Helsinki Present at the various events Published & broadcasted through radio & web.

25. Group Work room Seats for 18 people 3M Super Close Projector Video conferencing Not for commercial use For associations and organizations: -Comic association -Helsinki cyclist -Ikebana association -Board game group -Traffic policy association -Spanish literature group -etc…

26. Studios: recording, audio, video Customers can come to the library to play, record and edit their own music, spoken word and videos. Customers can save their recordings to their own Media Card for public use.

27. Electric piano Stereos Microphones Guitars and bass E-drums Booking times: ½ to 2 hrs Utilizations rate: 90% Recording, rehearsing and playback

28. Audio editing Recording software Editing software Mixer Keyboard Drum pad DJ record player Booking times: ½ to 4 hrs Utilizations rate: 80%

29. Multimedia area @ Meeting Point Operating systems in different languages Scanners Image processing Publishing programs Workstation for the disabled customers IT information service

30. Video editing @ Meeting Point Editing software 3D animation software Recording software DV recorder S-VHS recorder Booking times: maximum 40 hrs in 2, 4 or 6 hour blocks Normally used for project work