1. Kay Higby Responsible Care Superintendent ISO Management Representative Akzo Nobel Functional Chemicals, LLC

2. Akzo Nobel n Akzo Nobel –International Company, The Netherlands –1000 sites, 75 countries –68,400 employees »Healthcare, coatings, chemicals n LeMoyne Facility –Axis, Alabama (North Mobile County) –150 employees

3. Akzo Nobel LeMoyne Facility First chemical facility in US to received ISO 14001 registration (3/96) First joint registration (14001 & 9002) worldwide

4. ISO 14000 Environmental Management n ISO 14001 - Basis –Achieving sound environmental performance requires organizational commitment to a systematic approach and continual improvement of its Environmental Management System

5. ISO 14001 Requires: n Formal review to identify & address any possible environmental issues n Documented compliance to all corporate policy n Documented compliance to Responsible Care –First effort to actually insure implementation of Responsible Care Principles n Formal Internal audits n Formal independent 3rd party audits of system n Documented management system, focusing on prevention not reaction

6. Benefits n Purpose of Environmental Management System –To help protect human health and the environment from the potential impacts of its activities, products or services; –To assist in maintaining and improving the quality of the environment

7. ISO 14001 Benefits n Management effort to meet provisions of its policy, objectives, and targets are met –Understand potential impacts, eliminate per plan

8. ISO 14001 Benefits n Emphasis placed on prevention rather than corrective action –Always better to prevent, than clean up the damage later

9. ISO 14001 Benefits n Evidence of Environmental Care and Regulatory compliance –Documented systems demonstrating concern for reduction of environmental impact

10. ISO 14001 Benefits n System design incorporates the process of continual improvement –Not one time only

11. Benefits n Single Audit –Environmental (14001) –Quality (9002) –Safety and Health (2000) future

12. Benefits n Ability to demonstrates due diligence –Long steady application, persistent effort, attentive care to Environment

13. Benefits n Third party verification –Certified verification companies to insure systems are in place, documented, and working

14. LeMoyne System n ISO 14001 Systems basis: Existing site systems –AOP –Environmental Compliance Plan –Process Safety Information –Training Plan –Communications Plan –Emergency Action Plan

15. LeMoyne System n Integrated System –ISO 9002 (Quality) –ISO 14001 (Environmental) –Responsible Care

16. LeMoyne EMS Environmental Management System n Management Support –Need for improved environmental management recognized in late 1980’s –Desire to eliminate upsets/incident »Reduced reportable incidents by 89% since 1990 »Reduced routine hazardous waste by 88% »Reduced TRI emissions by 97% since 1987 (SARA )

17. LeMoyne EMS Environmental Management System n Environmental Compliance Plan –Initially issued in 1992 (?) –Details the operating permits and procedures »Primarily developed for operators –Details the reporting procedures –Includes SPCC plan

18. LeMoyne EMS Environmental Management System n Process Safety Information –Detailed operating procedures –Equipment information –Pre-Start Up Safety Review –Management of Change System –Process Hazards Analysis –Contractor Procedure –Visitor Video

19. LeMoyne EMS Environmental Management System n Communications Plan –Matrix »Originally prepared for telephone operator/receptionist »Details who handles various communications, with back ups –Site wide communications plan documentation »employees »community »others

20. LeMoyne ISO System n Aspects Reviews –Team review each area for potential environmental impacts/aspects –Projects developed from concerns –Majority previously assigned

21. LeMoyne ISO System n Management Review –Same as ISO 9002 Management Review Team »Site AQP Steering Team –Meets annually –Reviews environmental progress –Reviews environmental concerns

22. LeMoyne ISO System n Planning –Integrated with ISO 9002 –Site AQP (Annual Quality Plan) details sitewide plan and projects –Reviews progress

23. LeMoyne ISO System n Policy –Integrated with ISO 9002 –Included in AQP –Site Operating Policy –Reviewed with all employees

24. LeMoyne ISO System n Training –Integrated with ISO 9002 –Existing Site Training Plan

25. Potential Benefits n Assuring customers of commitment to demonstrate environmental management n Maintaining good public/community relations n Satisfying investor criteria and improving access to capital n Obtaining insurance at a reasonable cost

26. Potential Benefits n Enhancing image and market share n Meeting vendor certification criteria n Improving cost control n Reducing incidents that result in liability n Demonstrating reasonable care n Ease in obtaining permits & authorizations n Improve industry-government relations

27. Real Benefits n Improved Environmental Performance n Community recognition as an Environmental Leader –Introduced to CAP with special celebration »CAP continues to reference Akzo Nobel as top-of-the line environmental performance

28. 5 Years Later n All ISO systems are now site systems –Streamlined, integrated »not because they are ISO, but because it is the way we do things n Regular communication with employees –Maintain monthly meetings –Topic in Wednesday meetings n Performance trend continues