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Published byDorothy Hopkins Modified over 9 years ago
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The aim of this presentation is to help you understand what a management information system is and how it can be used to help inform decisions.
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Piece of software that collects data from a range of sources and turns it into information. The returned information will be appropriate for the recipient’s needs to enable them to make decisions. A MIS seeks to satisfy individual data needs.
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Consider the following: A mobile phone shop manager needs information regarding their shop: › Current stock levels › Finance › Workers › Sales figures › Etc
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An Area Manager will need information regarding all the information gathered by all the shops within their area. They might need to know summary information such as sales figures so they can weight them up against predicted sales. They do not need to know the same level of information as the branch manager needs.
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Strategic managers (the ones that decide how the company moves forward) will need summary information from their regional managers. A financial manager may want information regarding all the sale figures within each region. A marketing manager may want information regarding the top selling phones in each region.
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Different managers have different information needs. DataMIS Shop Manager Area Manager Financial Manager Personnel Manager Marketing Manager Sales Manager
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Provide reliable information. › Unreliable information outputted by the system would succeed in losing the trust of the people using it. Provide up-to-date information. › Once information has become old it should archive it. Old information is useless to a business man. Present information clearly. › Depending on the information, it should be able to present information in the most suitable way e.g. in a graph, table or text. Illustrate trends in areas of business. › This would help with future planning of the business. Ultimately, help a company become more profitable and give it the edge over rival companies.
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A MIS is not a processing system. A data processing system takes raw data and turns it into regular and well- defined forms. MIS systems take data and rearranges it into different forms depending on the user.
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Examples of a MIS › A report showing the prices charged for flights to New York by competitors. › A report showing how many mobile phones were sold in each shop in a chain. › A report showing how profits varied each month over the last year. › A report detailing the overtime worked in each supermarket in a chain of supermarkets. › A report showing how many customers each till operator dealt with in a single shift. Examples of data processors › Processing monthly bank statements for customers. › Processing employee payslips. › Processing a list of supermarket items that must be reordered. › Processing a list of people who have not paid their annual subscription to a club. › Processing a list of pupils’ grades in a class.
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Define a ‘Management Information System’. MIS can produce outputs in a wide range of formats. Give specific examples to illustrate the range of formats found in a car production factory. State the characteristics of a good MIS. What is the fundamental difference between a MIS and a data processing system?
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