1. Economic and Family Services Updates April 30, 2015 David Locklear, Chief Betsy Moore, Program Manager

2. Food and Nutrition Services
COMPARISON OF FFY 2013 & 2014 ERROR RATES
ACTIVE CASES
NEGATIVE CASES
MONTH
FY 2014
FY 2013
October
3.26%
2.17%
72.22%
38.10%
November
3.42%
2.11%
68.97%
41.25%
December
3.01%
2.89%
75.00%
44.92%
January
2.80%
2.77%
74.60%
53.16%
February
3.22%
3.18%
67.90%
57.51%
March
3.94%
3.75%
71.43%
59.66%
April
4.46%
4.15%
70.43%
63.89%
May
4.35%
4.36%
67.32%
67.08%
June
4.67%
4.34%
63.58%
68.68%
July
4.73%
4.51%
62.56%
68.91%
August
4.98% 
4.43%
61.98% 
68.86%
September
4.75%
61.21% 
69.32%

3. Case and Procedural Error Rate (CAPER)
Continue to be on corrective action with USDA
Case file reviews completed by DHHS
Corrective Action Plans Requested
Follow Up
Federal Tolerance rate is less than 1%
49.43%, currently 52nd in the Nation

4. Processing Timeliness Rates
FY 2014 TIMELY APPLICATION PROCESSING
QC Review Month
# OF APPS
TOTAL # OF
MONTHLY %
CUMULATIVE %
TIMELY
NOT TIMELY
APPLICATIONS
Oct-13 3
100.00%
0.00%
Nov-13 6 1 7
85.71%
14.29%
90.00%
Dec-13 9
66.67%
33.33%
78.95%
Jan-14 11 5 16
68.75%
31.25%
74.29%
Feb-14 22
50.00%
64.91%
Mar-14 19 8 27
70.37%
29.63%
Apr-14 21 26
80.77%
19.23%
70.00%
May-14 23 32
71.88%
28.13%
70.42%
Jun-14 10 37
72.97%
27.03%
70.95%
Jul-14 35
77.14%
22.86%
71.96%
Aug-14 24 29
82.76%
17.24%
73.25%
Sep-14 28 12 40
30.00%
72.79%
TOTALS
206 77
283

5. Processing Timeliness Rates
Currently under corrective action with USDA
Target rate is 100% but tolerance rate is at least 90%
Timeliness rate is based on QC data

6. FNS Management Evaluation
Most Common Findings FFY
Timeliness
Keying Apps and Recerts within 3 business days
DSS-8650 not being sent for Interviews
Hearing and Appeal Request
Customer complaint tracking logs

7. WFFA Drug Testing Update
Social Services Commission Public Hearing held on April 15, 2015
Received (3) Proposals (currently reviewing and scoring)
Draft Policy completed and being reviewed internally and by the AG’s Office
Policy will be shared with Economic Benefits Committee for review
NC FAST enhancements in progress
Target Implementation Date July 1, 2015

8. Work First Updates Work First Program and Head Start Collaboration
2 counties  (Craven and Wake) received awards from Head Start to develop a collaboration model.
Both counties along with Head Start and a WF Representative will be attending the Federal Head Start meeting in Atlanta Ga, June 2015 to  present this collaboration.
Work Force Development and Work First Collaboration
3 – 6 months meetings at the state level
Encouraging counties to continue to collaborate at the local level
TANF State Planning for 2016 – 2019
SFY 2015/2016 Surveys due back to the Division by May 31, 2015
7 Electing Counties – Beaufort, Caldwell, Catawba, Lenoir, Lincoln, Macon, Wilson. All plans have been submitted and are being reviewed.

9. Work First Updates Work First Monitoring
Desk Top monitoring being completed for some counties in order to meet the June 30, 2015 monitoring completion deadline for WF
Signature of Guided Interview not completed
Job Bonus – not offered and when offered not keyed
OVS – Not documented or checked
CAP child not coded correctly – CROP in some counties
Counties are not checking the IV-Non Cooperation Report – Major Finding if compliance not met
Outcome Plans not completed in NCFAST;  Work Component Activities not entered; and participation hours not entered in NCFAST
Documentation for Work Activity hours not provided
Strength and Needs Form not completed timely
EBT monitoring – is being completed to ensure appropriate use of the EBT card for WF. WF/TANF EBT Report due at the Federal level -  September 2015

10. Able Bodied Adults without Dependents (ABAWD) Waiver
NC ABAWD Waiver extended until December 31, 2015
Received notification from the Center on Budget and Policy Priorities -73 counties potentially eligible for ABAWD Waiver after December 31, 2015
Follow up conversations with the Department and Directors Association
It is

11. FNS Employment and Training
Current Plan Proposals
Division of Workforce Solutions provides E&T service – State Contracts
Community Partner provides E&T service – County Contracts
DSS provides E&T service

12. FNS Nutrition Education
SNAP-ED:
RFA Process – upcoming year will have 11 partners covering all 100 counties
Farmer Market Sign-up Events : Greenville(22), Louisburg(28), Greensboro(52), Raleigh(20), Rocky Mt(6), Fayetteville(32)
Upcoming events – Charlotte & Western NC

13. Energy Updates New Performance Measures
Collect 1 year of data from heat & electric
vendors:
Gather more information at interview
New Vendor Agreements
Discussions with Vendors

14. Office of Economic Opportunity
The Office of Economic Opportunity, formerly known as the State Economic Opportunity Office, was established in 1966 to provide training and technical assistance to Community Action Agencies. In 1981 the Office was assigned the responsibility of administering the federal Community Services Block Grant Program. The Office is currently housed within the Division of Social Services, Economic and Family Services Section.
The Office previously administered the Emergency Shelter Grants Program (ESGP) relocated to the Division of Aging & Adult Services and the Weatherization Assistance Program (WAP) relocated to the Division of Energy and Natural Resources.

15. OEO’s Goals & Objectives
Advocate for low-income families
Increase the number of families attaining economic self-sufficiency
Decrease Homelessness
Build sub-grantee and community capacity to plan, develop, deliver and sustain services
Develop partnerships and collaborate with department divisions
Ensure results-based performance through monitoring, assessment and evaluation

16. Our Sub-Grantee Agencies
34 Community Action Agencies
(1 Local Government)
4 Limited Purpose Agencies
(1 State Government)

17. Refugee
Anyone eligible for the Refugee Program is a Qualified Alien exempt from the 5 year wait for all other programs
Families with minor children are eligible for Work First, NOT RCA/RMA.   RCA is for single adults (18+) & couples who do not have minor children.  
A reminder was included in the 4/20/15 [Users.NCFAST] End User Postcard

18. Contact Information
David Locklear, Chief Economic and Family Services
(Office)
(Cell)
Betsy Moore, Program Manager
Economic and Family Services
(Office)