1. NONVERBAL COMMUNICATION AND CONFLICT Its not what you say that counts!

2. COMMUNICATION WITHOUT WORDS (NVC) NVC can be universal NVC can be spontaneous NVC can occur simultaneously NVC can be iconic

3. PIE in the SKY

4. Sending and receiving messages of P ower, I nvolvement, and E motion: S kills and K nowledge for our Y outh

5. DISPLAYS OF EMOTION

6. DISPLAYS OF INVOLVEMENT

7. ZONES OF INTERPERSONAL DISTANCE Intimate distance– 0 to 18 Personal distance-- 18 to 4 Social distance-- 4 to 12 Public distance-- 12 to 25

8. HIGH AND LOW CONTACT CULTURES

9. Gender Differences Girls tend to use more eye contact, touch, and proximity

10. DISPLAYS OF POWER

11. THREATENING NVC Staring and glaring Invading personal space Touching Pointing Raising voice Smirking Laughing Turning away Puffing up Mocking Patronizing Interrupting Shaking head Rolling eyes

12. NON-THREATENING NVC – Keeping distance – Smiling – Bowed head – Gaze avoidance – Constricted body positions – Soft tone of voice

13. What does her smile say?

14. HOSTILE ATTRIBUTIONS

15. NEGATIVE RECIPROCITY

16. FLOODING

18. NVC AND TEASING

19. NVC AND BULLYING

20. RECONCILIATION Non-threatening and supportive behavior creates an emotional climate conducive to reconciliation

21. NVC IMPAIRMENTS Poor NVC skills may reflect a general learning disability called Dyssemia. Research indicates that education and training makes a difference

22. KNOWLEDGE AND SKILLS: DYSSEMIA ON OPRAH

23. ASSESSMENT WITH DANVA

24. RESEARCH FINDINGS Expressing and reading emotions related Women more skilled than men Most skills improve with age Personality affects skill Skills affect relationship success Family environment affects skill