1. Asia-KM Technologies1 WELCOME participants of NAC 2004

2. Asia-KM Technologies2 Accountants: Leading by Situations CS3C

3. Asia-KM Technologies3 From the book ‘Leadership and The One Minute Manager’

4. Asia-KM Technologies4 By Dr. Kenneth Blanchard

5. Asia-KM Technologies5 Speaker Megat Mustapha Kamal

6. Asia-KM Technologies6 Director & Consultant Asia-KM Technologies

7. Asia-KM Technologies7 The Leadership Institute

8. Asia-KM Technologies8 In-Association with Ken Blanchard Companies, USA

9. Asia-KM Technologies9 A sign in an Accountant’s Office …

10. Asia-KM Technologies10 ‘In God we trust, In Others we Audit’

11. Asia-KM Technologies11 What is often said about ‘Accountants’?

12. Asia-KM Technologies12 Straight, Rigid Timid, Strict Disciplined

13. Asia-KM Technologies13 Most Importantly, Technically very sound

14. Asia-KM Technologies14 Competences Technical + Human + Business

15. Asia-KM Technologies15 Leadership, Teamwork, Communication,

16. Asia-KM Technologies16 Business Processes, Customer Services.

17. Asia-KM Technologies17 The Power of Leadership

18. Asia-KM Technologies18 The work, rules and nature of leadership

19. Asia-KM Technologies19 are changing!

20. Asia-KM Technologies20 People are ‘knowledge workers’

21. Asia-KM Technologies21 Leaders facilitate rather than direct!

22. Asia-KM Technologies22 Traditional hierarchical pyramid …

23. Asia-KM Technologies23 is now being Inverted!

24. Asia-KM Technologies24 Front-liners are empowered to make decisions!

25. Asia-KM Technologies25 Leaders are coaches, partners & mentors!

26. Asia-KM Technologies26 Leading is something you do ‘with’ people not ‘to’ people

27. Asia-KM Technologies27 A Leadership culture that is understood and practiced by all workers

28. Asia-KM Technologies28 Leading by situations (A situational Leader)

29. Asia-KM Technologies29 Converts boss to partner, facilitator & coach

30. Asia-KM Technologies30 Understands the development level of the people

31. Asia-KM Technologies31 Develops workers into being self-reliant achievers!

32. Asia-KM Technologies32 Aligns workers goals with the organization’s goals!

33. Asia-KM Technologies33 Roles of a Situational Leader

34. Asia-KM Technologies34 Reflect, Flexible & Adaptable

35. Asia-KM Technologies35 Knows the difference of successful and effective leadership

36. Asia-KM Technologies36 ‘No’ best style to leadership, depends on situation

37. Asia-KM Technologies37 Diagnose workers development level (competence + commitment)

38. Asia-KM Technologies38 Using the right leadership style to the right situation

39. Asia-KM Technologies39 Direction-giving style, Coaching style,

40. Asia-KM Technologies40 Support-building style, Delegating style.

41. Asia-KM Technologies41 Understands the importance of ‘communication’

42. Asia-KM Technologies42 Benefits of being a Situational Leader

43. Asia-KM Technologies43 Measurable results and building high performing team

44. Asia-KM Technologies44 Organizational goals understood and supported by everyone

45. Asia-KM Technologies45 Performance tracking system

46. Asia-KM Technologies46 A common language and basis for action

47. Asia-KM Technologies47 Highly skilled, flexible leaders

48. Asia-KM Technologies48 Reduced turnover and absenteeism

49. Asia-KM Technologies49 Employee retention & increased productivity

50. Asia-KM Technologies50 Improved job satisfaction & morale

51. Asia-KM Technologies51 Improved customer service (internal & external)

52. Asia-KM Technologies52 Leadership bench strength

53. Asia-KM Technologies53 TQ