a workshop with Geoff Bellman

a workshop with Geoff Bellman
The of Consulting a workshop with Geoff Bellman

Ask One Question . . . Of as many people as you can
You’d like to know the answer to …and you think others would too That is not a question you would ordinarily ask That has a short answer

CLIENTS (FRIENDS) (COMMUNITY) (FAMILY) WHAT I STAND FOR
TOOLS/MODELS/METHODS WHAT I STAND FOR DEEP PURPOSE (COMMUNITY) (FAMILY)

What I Stand For: Words that guide decisions and actions
Linked to deeper purpose/meaning Together suggest a direction Describe your uniqueness Others can understand Inspire you You are willing to share

The Art of Consulting w/Geoff Bellman
LEADERSHIP Permission to reprint granted.

Permission to reprint granted.

WANTS YOU REALITY PEOPLE 7

WANTS: What do individuals want? What do they want together?
REALITY: How do they describe the situation? What do they agree on? PEOPLE: Who is key? What resources do they bring? How committed are they? YOU: How could you connect people-- their aspirations and reality?

WHAT DO YOU DO? …and... WHY IS THAT IMPORTANT TO YOU?

IMAGINE… We see the world through We use what we see to decide
We each see it differently This is central to our work

WHYs? Join us in our search for meaning
Reach across organizational boundaries and roles Reveal our shared longings Express the heart Essential and under-emphasized

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WHENs? WHEREs? HOWs? Essential and over-emphasized All about doing Separate us with duty & detail Emphasize our differences Express head & hands

WANTS Your larger, deeper intention Source of your motivation A purpose larger than work Your guide to daily living The way you “keep score”

WANTS APPLICATION What are the pro’s & con’s of pursuing wants with clients? How might you link life wants to work performance? How relevant are your wants to your clients? Create your own question and answer it.

WANTS: Three Actions Regularly consider how your work relates to your why’s. Talk about your why’s with others Find out what others aspire to and why

REALITY… Not “out there”, but “in here” Many alternative realities
Our take on the world shapes what we say is real “Knowing” blocks discovery “Certainty” precludes alternatives Opportunity hides in reality

REALITY APPLICATION What are the pro’s & con’s of pursuing alternate realities with clients? How might you help clients get a sense of their shared reality? How might you share your sense of their reality? Create your own question and answer it.

REALITY: Three Actions
Help others discover their shared reality Notice patterns in how you see the world—and the consequences Listen to others’ understandings of the world as it is

CHANGE. RISK leads to. TRUST leads to. RELATIONSHIP leads to
CHANGE! RISK leads to TRUST leads to RELATIONSHIP leads to WORK leads to CONTACT leads to...

Love Surrender Embrace Accept Understand Know

“WHAT’S ESSENTIAL TO LONG TERM RELATIONSHIPS WITH CLIENTS?”
20 consultants years experience Client relationships of more than five years

…AND THEY SAID… Accomplishment Challenge Partnership Fun Motivation
Contract Friendship Purpose Perspective Expertise Learning Authenticity Appreciation Openness Process Hardship Insight Life

SUCCESS COMES WITH… PARTNERSHIP ACCOMPLISHMENT AUTHENTICITY INSIGHT

PEOPLE List the key people in your work and life Put them in your calendar and on your credit card

PEOPLE APPLICATION What are the pro’s & con’s of close relationships with clients? How might you help clients see how see how relationships affect performance? How could you meet your needs to be cared for by clients? Create your own question & answer it.

PEOPLE: Three Actions Build key people into your life
Maintain those relationships Make a measure of life success

NEW PERSPECTIVES… Melt old issues Open new options
Often supported by old skills Seeing anew reshapes the world

SECRETS. . . What we keep others from knowing Secret-keeping patterns:
-- Diverting, distorting, deceiving -- Accompanied by fear, anxiety, stress -- A building burden over time What we hide from others, we hide from ourselves Secrets exert power

SIX SOURCES OF POWER: Coercive: I can punish you
Reward: I can reward you Legitimate: I have authority Proxy: I have friends with power Expert: I have knowledge/skill Referent: I am attractive to you

KNOWING WHO YOU ARE Awareness: Knowing yourself in moment
Boundary: Sensing edges of yourself Identity: Finding your unique self Reflective: Standing back from yourself Aspiration: Reaching beyond yourself

NOTICE MEANING... Why is this work important to you?
And why?…And why? …And why? What questions are alive for you? What excites you? What nourishes you? What calls your true self into being?

Mental, physical, spiritual, social, professional, emotional
YOU Tune into yourself: Mental, physical, spiritual, social, professional, emotional The work: Accepting/Embracing/ Loving yourself as you are and aspire to be

YOU APPLICATION What are the pro’s & con’s of encouraging clients to be more self-aware? What are possible consequences of getting secrets on the table? How much of yourself should you share with clients? Create your own question and answer it.

YOU: Three Actions Be able to describe yourself: What do you bring to this life and this work? Ask others to describe you—and listen Appreciate yourself five times more than you find fault

ORGANIZATIONS 41

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HOW DO WE CREATE ORGANIZATIONS WHICH…
The Art of Consulting w/Geoff Bellman HOW DO WE CREATE ORGANIZATIONS WHICH… Yield a high return for energy invested? Recreate and sustain themselves? Vitalize members and the community? Are self-aware, reflective, and learn? Lean toward their better selves? Respect the lives of stakeholders? Create sense of ownership and identity? Involve others in creating their future? Permission to reprint granted.

ORGANIZATIONS… More unknown than known Serve many purposes--but not well Are interpreted through our fears, aspirations, imaginations, and projections Cannot carry our burdens Permission to reprint granted.

ORGANIZATIONS AS… Creatures searching, adapting, changing Explosions of life and energy “Corporation”…corpus…body “Organization”…organ…orgasm…organism “Machine”…mechanization…mechanism Permission to reprint granted.

ORGANIZATION DYNAMICS…
The Art of Consulting w/Geoff Bellman ORGANIZATION DYNAMICS… Self< >Other Method< >Concept Short< >Long term Urgent< >Important Top< >Bottom Male< >Female Content< >Process How< >Why Same< >Different Past< >Future Fear< >Hope Work< >Life Permission to reprint granted.

WHAT IF THIS ORGANIZATION...
The Art of Consulting w/Geoff Bellman WHAT IF THIS ORGANIZATION... Is not broken? Is not the mess I think it is? Has an order of its own? Is not crying out for my order? Makes its own kind of sense? Is yet to be discovered? Permission to reprint granted.

ORGANIZATIONS… Permission to reprint granted.

Dealing with the Beast... Love Embrace Accept Understand Know Aware Permission to reprint granted.

CHANGE

RENEWING ALTERNATIVES
The Art of Consulting w/Geoff Bellman RENEWING ALTERNATIVES ABILITIES: Knowledge, skills, competencies CONCEPTS: Models, frameworks, ideas PROCESSES: System, procedure, path DIRECTION: Goals, mission, purpose, objectives BOUNDARIES: Standard, tolerance, parameters INTENTIONS: Aspirations, motives, wants, needs CONSEQUENCES: Reward, reinforce, punish PERSPECTIVE: Vision, viewpoint, position CONTEXT: Environment, culture, norms, values ENLIGHTENMENT: Wisdom, belief, myth Permission to reprint granted.

The Reach for Renewal: Pursue life Commit to a compelling unknown Take a grand leap Lean into the future and learning Create “irrational” positive expectations Permission to reprint granted.

The Roots of Renewal: Renewal is rooted in the past New effort needs old resources Change “doesn’t make sense” We fall back to the familiar We’ve spent years preparing not to change Permission to reprint granted.

The Response to Renewal:
The Art of Consulting w/Geoff Bellman The Response to Renewal: There is no one right answer Build on creative tension Make the complex simple Create informed choice Engage everyone affected Permission to reprint granted.

The Realities of Renewal:
The Art of Consulting w/Geoff Bellman The Realities of Renewal: Asks more than we offered Sustaining is the challenge Necessity of loss If it’s worth doing, it’s worth doing slowly. Happens here & now Permission to reprint granted.

Breathing Life into Organizations...
The Art of Consulting w/Geoff Bellman Breathing Life into Organizations... Clarify the Important Reveal the Secrets Release the Gifts Proclaim the Positive Ask the Intriguing Questions Permission to reprint granted.

Face the Beast! Aspire to the Beauty! Engage with Both! Decide! Permission to reprint granted.

TEAMS Permission to reprint granted.

Field Study: Why do some groups achieve amazing results while most do not? What do extraordinary groups have in common that sorts them from others? How might we create these terrific results more often? Permission to reprint granted. 61

Field Study: Sixty groups of 2-20 Work/community/personal life Self-identified as “amazing” Interviews with 1-3 members/group Gathered results/stories/learning Permission to reprint granted.

An Extraordinary Team. . . achieves outstanding results because members see and act on a shared realization of their capacity for greatness. Permission to reprint granted.

Interviews with. . . Basketball team Event organizers Military platoon Community activists Software developers Nurses IT redesign team University faculty Health administrators Motorcycle club Product design team Financial leadership Neighborhood group White water rafters Board members Soccer players College counselors Barbershop quartet Copyright © 2012 Bellman, Ryan & Coray Permission to reprint granted.

Your Best Team: What did people actually do on the team? List three actions they took that made the experience great. Permission to reprint granted.

Your Best Team: What did people actually do on the team? List three actions they took that made the experience great. Why were people attracted to working on the team? List three reasons why they were drawn to it. Permission to reprint granted.

Your Best Team: What did people actually do on the team? List three actions they took that made the experience great. Why were people attracted to working on the team? List three reasons why they were drawn to it. How did people feel as a result of being on the team? List three feelings. Permission to reprint granted.

Teams Historically 200,000+ years of living in groups 6,000+ years of large organizations Survive together, perish alone Genetically informed to group Groups = a natural unit of work Permission to reprint granted.

Teams Now Individuals do not relate easily to large organizations Organizations do not relate easily to individuals Individuals can relate to small groups Groups = how we get so much done Permission to reprint granted.

WHAT DO EXTRAORDINARY TEAMS DO?
The Art of Consulting w/Geoff Bellman WHAT DO EXTRAORDINARY TEAMS DO? Permission to reprint granted.

Eight Performance Indicators
The Art of Consulting w/Geoff Bellman Eight Performance Indicators Compelling Purpose Shared Leadership Just-Enough Structure Full Engagement Embracing Differences Significant Learning Strengthened Relationships Great Results Permission to reprint granted. 71

2. Shared Leadership Members see selves as leaders Designated leader = an option Leader sees that group is led Shared sense of responsibility for outcomes 73 Copyright © 2011 Bellman, Ryan & Coray Permission to reprint granted. 73

3. Just-Enough Structure
The Art of Consulting w/Geoff Bellman 3. Just-Enough Structure And just in time More open…messier Structure for outcomes Means to an end More organic than mechanical 74 Copyright © 2011 Bellman, Ryan & Coray Permission to reprint granted. 74

4. Full Engagement Excitement & passion evident Humor/laughter/fun = part of work Enjoy working hard together People willingly give…then give more Copyright © 2011 Bellman, Ryan & Coray 75 Permission to reprint granted. 75

5. Embracing Differences
The Art of Consulting w/Geoff Bellman 5. Embracing Differences Difference = opportunity More opinions = creative options Individual uniqueness respected Trusting environment important Copyright © 2011 Bellman, Ryan & Coray 76 Permission to reprint granted. 76

6. Significant Learning Surprising & non-linear Deliberate, not just accidental Stretch to learn builds confidence Learning together is exciting Life--not just task--learning Copyright © 2011 Bellman, Ryan & Coray 77 Permission to reprint granted. 77

7. Strengthened Relationships
The Art of Consulting w/Geoff Bellman 7. Strengthened Relationships Through risk & success together Great work is key People count on each other Shared work creates deep bonds Copyright © 2011 Bellman, Ryan & Coray 78 Permission to reprint granted. 78

8. Great Results Tangible & intangible results Tangible = destination important to the group and sponsors Intangible = journey important to the group more than sponsors Results along the way build momentum Copyright © 2011 Bellman, Ryan & Coray 79 Permission to reprint granted. 79

Tangible Results Library built Software developed Research completed Conferences held Strategies planned Beach cleaned Credit extended Lives saved Candidates screened Championships won Market share gained Military missions accomplished Interns succeeding Cargo transported Millions saved Copyright © 2011 Bellman, Ryan & Coray 80 Permission to reprint granted. 80

Intangible Results Heightened self awareness Deepened knowledge/skills Changed approach to work/life Strengthened relationships Increased pride in work & self New confidence in teams Risked more readily Copyright © 2011 Bellman, Ryan & Coray 81 Permission to reprint granted. 81

Eight Performance Indicators
The Art of Consulting w/Geoff Bellman Eight Performance Indicators Compelling Purpose Shared Leadership Just-Enough Structure Full Engagement Embracing Differences Significant Learning Strengthened Relationships Great Results Permission to reprint granted. 82

WHY DO EXTRAORDINARY GROUPS PERFORM SO WELL?
The Art of Consulting w/Geoff Bellman WHY DO EXTRAORDINARY GROUPS PERFORM SO WELL? Permission to reprint granted.

What individual motives urges needs drives supported the group behavior? Permission to reprint granted.

Permission to reprint granted. 85

ACCEPTANCE: I know and appreciate myself for who I am right now.
The Art of Consulting w/Geoff Bellman ACCEPTANCE: I know and appreciate myself for who I am right now. I know my talents and limitations. I live in awareness of my abilities. I can express who I am to others. Copyright © 2011 Bellman, Ryan & Coray 86 Permission to reprint granted. 86

POTENTIAL: I am growing into a fuller and better self.
The Art of Consulting w/Geoff Bellman POTENTIAL: I am growing into a fuller and better self. I sense that I could be more. I am drawn to my possibilities. I want to learn and grow. Copyright © 2011 Bellman, Ryan & Coray 87 Permission to reprint granted. 87

BOND: We connect creating a shared sense of identity and belonging.
The Art of Consulting w/Geoff Bellman BOND: We connect creating a shared sense of identity and belonging. We create a safe space for each other. We know who we are together. We each play our parts. Copyright © 2011 Bellman, Ryan & Coray 88 Permission to reprint granted. 88

PURPOSE: We reach for common goals together.
The Art of Consulting w/Geoff Bellman PURPOSE: We reach for common goals together. We are committed to our shared purpose. We influence each other. We count on each other. Copyright © 2011 Bellman, Ryan & Coray 89 Permission to reprint granted. 89

REALITY: We understand and accept our world and how it functions.
The Art of Consulting w/Geoff Bellman REALITY: We understand and accept our world and how it functions. We are alert to the world we live in. We are intrigued by our world. We are ready to respond to that world. Copyright © 2011 Bellman, Ryan & Coray 90 Permission to reprint granted. 90

IMPACT: We will act on and change our world.
The Art of Consulting w/Geoff Bellman IMPACT: We will act on and change our world. We want to make our world better. We are powerful. We know we can make a difference. Copyright © 2011 Bellman, Ryan & Coray 91 Permission to reprint granted. 91

Permission to reprint granted. 92

I work best when I can. . . be my true self in a group. (acceptance) grow myself while in a group. (potential) be part of, join with, a group. (bond) pursue goals with a group. (purpose) face the world with a group. (reality) change the world with a group. (impact)

Choose top three from the six:
1st most important to you 2nd most important to you 3rd most important to you

REALITY IMPACT BOND PURPOSE ACCEPTANCE POTENTIAL Permission to reprint granted.

POTENTIAL IMPACT ACCEPTANCE REALITY BOND PURPOSE Permission to reprint granted.

HOW DOES IT FEEL TO BE IN AN EXTRAORDINARY GROUP?
The Art of Consulting w/Geoff Bellman HOW DOES IT FEEL TO BE IN AN EXTRAORDINARY GROUP? Copyright © 2011 Bellman, Ryan & Coray Permission to reprint granted.

Copyright © 2011 Bellman, Ryan & Coray
Amazing Tribe Vibrant Irritating Rare Power Lovely Confidence Rewarding Joined Recognition Problems Good Time Unifying Appreciation Dream Hilarious Intense Fun Enabling Crazy Audacious Play Rare Happy Positive Hard Magical Empowering Laughter Daring Results Challenge Pushing Limits Difficult Possibility Community Beauty Social Sweet Welcome Incredible Juiced Exhilarating Charged Wonder Hope New Fulfilling Innovative Healthy Discovery Energy Bond Copyright © 2011 Bellman, Ryan & Coray

Beauty: Wonder, Healthy, Vibrant, Sweet, Rare, Lovely Discovery: Innovative, Rare, Audacious, Daring, Dream Possibility: Positive, Hope, New, Pushing to Limits, Magical Power: Enabling, Empowering, Confidence, Win Rewarding: Appreciation, Recognition, Fulfilling, Results, Challenge: Difficult, Problems, Irritating, Hard, Intense Fun: Hilarious, Crazy, Good Time, Play, Happy, Laughter Bond: Community, Tribe, Social, Unifying, Joined, Welcome Energy: Amazing, Incredible, Juiced, Exhilarating, Charged Copyright © 2011 Bellman, Ryan & Coray Permission to reprint granted. 99

Did this experience ENERGIZE you or your group
Did this experience ENERGIZE you or your group? Do you feel more CONNECTED to the group, its purpose, yourself? Do you feel more HOPEFUL about the group, its work, yourself? Do you feel CHANGED by this group experience?

Group Transformation One person at a time Rarely simultaneous across group Linked to great, intangible results Formulas? No! Conditions? Yes! Permission to reprint granted.

HOW CAN WE USE THESE IDEAS?
The Art of Consulting w/Geoff Bellman HOW CAN WE USE THESE IDEAS? Copyright © 2011 Bellman, Ryan & Coray Permission to reprint granted.

Consider. . . What needs could be met? What feelings could be produced? What behaviors could be supported? What could you do? Copyright © 2011 Bellman, Ryan & Coray 107 Permission to reprint granted. 107

Use to. . . Design a meeting Frame questions Pursue transformation Define motivating behavior Observe a work team Permission to reprint granted.

Use to. . . Broaden group purpose Discover meaning in group work Assess team leadership needs Explore relationships Support creative disagreement Permission to reprint granted.

Use to. . . Draw out group aspirations Coach others in work and life Expand outcomes possible Diagnose an organization Create compelling place to work © Bellman, Ryan & Coray 110 Permission to reprint granted. 110

Extraordinary Groups © Bellman, Ryan & Coray 111 Permission to reprint granted. 111

Key Performance Indicators
The Art of Consulting w/Geoff Bellman Key Performance Indicators Compelling Purpose Embracing Difference Full Engagement Strengthened Relationships Profound Learning Shared Leadership Just-Enough Structure Great Results 12:25 Review Factors (15) Ask for popcorn feedback on factors shared in stories Highlight all 8 on slide Talk about the significance of the first 5 Show the star slide, emphasize the connection between Outstanding Results and Personal Transformation: members see themselves and teams in new ways and take action to enhance that potential Items 1-5 held up in our survey development Items 6-8 are very important elements of the original field study, we’ve not yet developed reliable and valid measures Construct Validity Factor analytic results in third pilot test clearly support the five ETI indicators as core Reliable Reliabilities are all good (rxx range: .79 to .90) Meaningful and Significant Differences Between Groups ANOVA (p < .001) © 2012 Ryan, Coray, & Bellman 113 Permission to reprint granted. 113

CLIENTS Permission to reprint granted.

“WHAT SUPPORTS LONG TERM RELATIONSHIPS WITH CLIENTS?”
The Art of Consulting w/Geoff Bellman “WHAT SUPPORTS LONG TERM RELATIONSHIPS WITH CLIENTS?” 20 consultants with years in experience Discussed client relationships of more than five years Permission to reprint granted.

AND THEY SAID… Accomplishment Challenge Partnership Fun Motivation Contract Friendship Purpose Perspective Expertise Learning Authenticity Appreciation Openness Process Hardship Insight Life Permission to reprint granted.

SUCCESS COMES WITH… PARTNERSHIP ACCOMPLISHMENT AUTHENTICITY INSIGHT Permission to reprint granted.

PARTNERSHIP... BEFORE THE WORK: Discuss why you chose each other. DURING THE WORK: Discuss how this is working for each of you. AFTER THE WORK: Discuss why & how you succeeded together. Permission to reprint granted.

ACCOMPLISHMENT... Expertise Of course! Many consultants have it Not all you need for a long term relationship Versatility Seen as useful in many situations A natural extension of the client team Client knows you bring value Patterns Through time Small to large Recognized widely Permission to reprint granted.

AUTHENTICITY… Who am I? Who am I becoming? How am I unique? What might I contribute? How does my work support my answers? Permission to reprint granted.

INSIGHT... PERSPECTIVE CONTEXT CHALLENGE APPRECIATION EXPERIENCE REFRAMING Permission to reprint granted.

WITH LONG TERM CLIENTS... Less cold marketing Deeper relationships with fewer individuals Deeper experience with few organizations Bigger eggs in fewer baskets Become part of the system Impact possible over long term Financial security…and dependence Psychological security…and dependence Permission to reprint granted.

THE CONSULTING PROCESS
The Art of Consulting w/Geoff Bellman THE CONSULTING PROCESS Permission to reprint granted.

Block’s Five Phases Entry and Contracting Discovery and Dialogue
Feedback and the Decision to Act Engagement and Implementation Extension, Recycle, or Termination

Bellman’s Ten Steps Entry Contract Inquiry Interpretation Feedback Alternatives Decision Action Measurement Exit Permission to reprint granted.

1. Entry Client’s definition/solution may be right or wrong Hold your judgment aside Assume equal & different expertise between client and you Begin where the client wants to begin Express the results you intend to deliver Get client support for your first steps Permission to reprint granted.

2. Contract Contract vs. contracting Prepare client for what can happen and get permission Danger: you want to be liked and don’t contract well Contract to re-contract throughout process Permission to reprint granted.

3. Inquiry Get past what the client knows to what else is going on Engage more rather than less people Tell people who help about what you are doing Don’t collect secrets Avoid analyzing while you are inquiring Permission to reprint granted.

4. Interpretation Sort the data 3-4 ways What does it say? What does it mean? Be willing to not understand Write a report Shape your report to be readily understood Permission to reprint granted.

5. Feedback Separate data from interpretation Present data and seek ownership Help them interpret the data Add your interpretation to theirs Expect some negative reactions Expect the client to focus on action and results Permission to reprint granted.

6. Alternatives Develop alternatives that fit with the interpretation Slow down; consider an array of alternatives Anticipate how you will involve them in developing their own alternatives Don’t over-reach Permission to reprint granted.

7. Decision Discourage a decision until hearing alternatives Involve people who will be affected by the decision Assure that people understand the decision’s implications Help the client lay out who will do what by when Permission to reprint granted.

8. Action Help the key leaders find and take observable, immediate action that demonstrates change Insure that people connect action with the earlier decision Support and reinforce new behaviors Help your client anticipate setbacks Permission to reprint granted.

9. Measurement Expect the project to be evaluated Do not wait until now to measure Build in regular progress reviews Incorporate measurement into the Action step People respond to what is measured You can’t measure everything Permission to reprint granted.

10. Exit Look back on what happened with the client Celebrate accomplishment Finish this effort Note what’s next—and your part in it What did you learn? Permission to reprint granted.

Entry Contract Inquiry Interpretation Feedback Alternatives Decision Measurement Action Exit Permission to reprint granted.

THE CONSULTING LIFE Permission to reprint granted.

TIME BASICS. . . Your calendar shows your values Where are you investing yourself? Where will you invest yourself? Calendar your time first! Hold onto your time! Permission to reprint granted.

MONEY BASICS. . . Savings store energy Debt consumes energy Savings create life options Debt limits life options Live on less than you earn Save early! It multiplies! Savings & debt reflect values Permission to reprint granted.

FRIENDSHIP BASICS. . . Cultivate friendships that feed you Consider clients as potential friends Work is enriched with caring Get friends on your calendar Maintain relationships Permission to reprint granted.

HEALTH BASICS. . . You can influence your health, but not control it Genetics are given Health habits have momentum: + or - Later life is shaped by past patterns Permission to reprint granted.

THE STUFF GRID DON’T HAVE HAVE NEED Need & Don’t Have Have DON’T NEED Don’t Need Permission to reprint granted.

NOTICE MEANING... Why is this work important to you? And why?…And why? …And why? What questions are alive for you? What do you aspire to? What excites you? What nourishes you? What fulfills you? What calls your true self out of hiding? Permission to reprint granted.

REWARDING QUESTIONS Who are you now? Who are you becoming? What encourages you? Who encourages you? How could you create rewards you want? Permission to reprint granted.

YOUR SIGNATURE PATH. . . You create it by walking it No repeating and no erasing On-the-ground action, not intention What & Where & Who you touch Your mark on the world Permission to reprint granted.

DESIGNING YOUR LIFE... You have purpose: Pursue it You have roles: Shape them You make life rules: Live by them You have unique talents: Express them Reflect on life as you live it Expect the unexpected Play well Play the hand you are dealt Play like this is the only game in town Permission to reprint granted.

RELATED QUOTATIONS

All the greatest and most important problems of life are fundamentally insoluble. They can never be solved, but only outgrown. This "outgrowing" proves to require a new level of consciousness. Some higher or wider interest appears on the horizon, and through this broadening of outlook, the insoluble problem loses its urgency. It is not solved logically in its own terms but fades when confronted with a new and stronger image. C. G. Jung Permission to reprint granted.

If you want to build a ship, don’t drum up people to collect wood and don’t assign them to tasks and work, but rather teach them to long for the endless immensity of the sea. Antoine de Saint-Exupery Permission to reprint granted.

The important thing is not to stop questioning. Curiosity has its own reason for existing. One cannot help but be in awe when one contemplates the mysteries of eternity, of life, of the marvelous structure of reality. It is enough if one tries to comprehend only a little of this mystery every day. Albert Einstein Permission to reprint granted.

Watch your own intentions…Do they call for people to change who they are? An ‘elder’ assumes that people are exactly what they are meant to be in this moment. Perhaps they are full of mundane characteristics like greed, envy, vengefulness, and abusiveness. Can you accept them as they are right now? Better yet, can you change yourself to love them? Arnold Mindell 155 Permission to reprint granted.

Out of clutter, find simplicity. From discord, find harmony. In the middle of difficulty, lies opportunity. Albert Einstein Permission to reprint granted.

Be patient toward all that is unsolved in your heart. Try to love the questions themselves. Do not seek the answers which cannot be given because you would not be able to live them. And the point is to live everything, live the questions now. Perhaps you will then gradually, without noticing it, live along some distant day into the answers. Rainier Maria Rilke Permission to reprint granted.

Leadership is fueled by a spiritual journey that takes us inward and downward, toward the hardest realities of our lives…we will meet the darkness that we carry within ourselves—the ultimate source of the shadows what we project onto other people. Good leadership comes from people who have penetrated their own inner darkness…[They] can lead the rest of us to a place of ‘hidden wholeness’ because they have been there and know the way. Parker J. Palmer Permission to reprint granted.

There is a thread you follow. It goes among things that change. But it doesn’t change. People wonder about what things you are pursuing. You have to explain the thread. But it is hard for others to see. While you hold it you can’t get lost. Tragedies happen; people get hurt or die; and you suffer and grow old. Nothing you do can stop time’s unfolding. You don’t ever let go of the thread. William Stafford Permission to reprint granted.

There is a conflict that comes to light between one’s heart’s desire and one’s circumstances, between what one wants to be and what one must be. One can find whatever unity there is between what one wants to be and what one must be. Heart’s desire and circumstances come together to define a path. John Dunne Permission to reprint granted.

Nothing that is worth doing can be achieved in a lifetime; therefore we must be saved by hope. Nothing which is true or beautiful or good makes complete sense in any immediate context of history; therefore we must be saved by faith. Nothing we do, however virtuous, can be accomplished alone; therefore we are saved by love. Reinhold Niebuhr Permission to reprint granted.

The future belongs to those who give the next generation reason to hope. Pierre Teilhard de Chardin Permission to reprint granted.

Much protest is naïve; it expects quick, visible improvement and despairs and gives up hope when such improvement does not come. Protest that endures is moved by a hope far more modest than that of public success: namely, the hope of preserving qualities in one’s own heart, a spirit that would be destroyed by acquiescence Wendell Berry Permission to reprint granted.

It's the action, not the fruit of the action, that's important. You have to do the right thing. It may not be in your power, may not be in your time that there'll be fruit. But that doesn't mean you stop doing the right thing. Y You may never know what results come from your action but if you do nothing, there will be no result. Gandhi Permission to reprint granted.

We are sometimes inclined to think that the same things are monotonously repeated over and over again in the history of creation. That is because the season is too long by comparison with the brevity of our individual lives, and the transformation too vast and too Inward for us to see the progress of what is tirelessly taking place in and through all matter and spirit. Teilhard de Chardin Permission to reprint granted.

Do not depend on the hope of results you may have to face the fact that your work will be apparently worthless and even achieve no result at all, if not perhaps results opposite to what you expect. As you get used to this idea, you start more and more to concentrate not on the results, but on the value, the rightness, the truth of the work itself you gradually struggle less and less for an idea and more and more for specific people In the end, it is the reality of personal relationship that saves everything. Thomas Merton Permission to reprint granted.

Whatever you do may seem insignificant, but it is most important that you do it. Gandhi Permission to reprint granted.

Geoff Bellman Books Extraordinary Groups. (w/K. Ryan) Jossey-Bass The Consultant’s Calling. Jossey-Bass Getting Things Done When You Are Not in Charge. Berrett-Koehler The Beauty of the Beast. Berrett-Koehler Your Signature Path. Berrett-Koehler The Quest for Staff Leadership. Scott- Foresman 168 Permission to reprint granted. 168

geoffbellman@gmail.com www.extraordinarygroups.com 206-365-3212
The Art of Consulting w/Geoff Bellman Permission to reprint granted.

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