1. NetLine/Crew The Integrated Solution for Resource Management Presenter: Tilo Hillmer Manager Business Development Lufthansa Systems Berlin

2. Agenda Lufthansa Systems - A strong provider in airline IT
Airline Planning & Control - Portfolio overview
NetLine/Crew - An integrated product line
Conclusion & Summary
Chart 2
AGIFORS Crew Management Study Group Meeting
New York, May 2003

3. Agenda Lufthansa Systems - A strong provider in airline IT
Airline Planning & Control - Portfolio overview
NetLine/Crew - An integrated product line
Conclusion & Summary
Chart 3
AGIFORS Crew Management Study Group Meeting
New York, May 2003

4. An Integrated Part of Lufthansa Group
Passen-
ger
Airlines
Logistics
Mainte-
nance
Catering
Tourism
IT Services
Ground Services
Lufthansa
German
Airlines
Cargo
Technics
LSG/
SkyChefs
Thomas
Cook
Group
Systems
Globe
Ground
Chart 4
AGIFORS Crew Management Study Group Meeting
New York, May 2003

5. Lufthansa Systems Group Global presence in 13 countries worldwide
Gdansk
London
New York
Boston
Budapest
Beijing
Zurich
Miami
New Dehli
Mexico City
Singapore
Rio de Janeiro
Sydney
Buenos Aires
Sites in Germany:
I Frankfurt (Kelsterbach)
I Hamburg
I Norderstedt
I Munich
I Berlin
I Cologne
Chart 5
AGIFORS Crew Management Study Group Meeting
New York, May 2003

6. Agenda Lufthansa Systems - A strong provider in airline IT
Airline Planning & Control - Portfolio overview
NetLine/Crew - An integrated product line
Conclusion & Summary
Chart 6
AGIFORS Crew Management Study Group Meeting
New York, May 2003

7. Products and Services for Network Management - Resources
Overview
NetLine/Plan
Flight Network Planning, Analysis and Optimization with a mid- to long-term focus
NetLine/Sched
NetLine/Slot
Schedule Planning, Analysis and Optimization with a short- to mid-term focus, as well as slot management
Pairing, Assignment, Tracking, Manpower-Planning, Crew Web-Interface
NetLine/Crew
NetLine/Ops
NetLine/MT-Control
NetLine/HubControl
Operations and maintenance control, maintenance planning, station management
AirSP
ASP-Service for all NetLine software solutions
Chart 7
AGIFORS Crew Management Study Group Meeting
New York, May 2003

8. Agenda Lufthansa Systems - a strong provider in airline IT
Airline Planning & Control - portfolio overview
NetLine/Crew - an integrated product line
Conclusion & Summary
Chart 8
AGIFORS Crew Management Study Group Meeting
New York, May 2003

9. NetLine/Crew - Central Integrator
Human
Resource
Crew
Basics
NetLine/Crew
Pairing
NetLine/Crew
Assignment
NetLine/Crew
Tracking
Duty
data
Payroll
System
Schedule
SSM
ASM
Fair Optimizer
Checks
open
Checks
done
Training
Dept.
Pairing Optimizer
Pref Optimizer
Operations
Control
Crew
data
MVT
ASM
Duty
notif.
Crew
Member
NetLine/Crew ManpowerPlanning
Manpower
Vacation
Training
autom.
update
Hotel, Taxi
Deadhead
Booking
NetLine/Crew CrewLink
Central database (incl. Crew basic data)
Chart 9
AGIFORS Crew Management Study Group Meeting
New York, May 2003

10. Agenda Lufthansa Systems - a strong provider in airline IT
Airline Planning & Control - portfolio overview
NetLine/Crew - an integrated product line
Conclusion & Summary
Chart 10
AGIFORS Crew Management Study Group Meeting
New York, May 2003

11. Why integration ? NetLine/Crew Right time Right place Right volume
Rosters
Pairings/Lines
Checks
Qualifications
Legalities
Flight Production
Preferences
Training
Hires, leaves
Vacation
etc.
Right time
Right place
Right volume
Right costs
NetLine/Crew
Chart 11
AGIFORS Crew Management Study Group Meeting
New York, May 2003

12. Our user community Chart 12
AGIFORS Crew Management Study Group Meeting
New York, May 2003

13. and arrange a meeting with us in the York Suite
Want to know more ?
Visit us at booth #1
and arrange a meeting with us
in the York Suite
Thank you for your attention !
Chart 13
AGIFORS Crew Management Study Group Meeting
New York, May 2003