1. FINDINGS NASPD FORUM 2004 Montgomery Bell State Park

2. New Park Manager Competencies  Buildings  Historical  Non-historical  Infrastructure  Grounds  Equipment/Vehicles  Preventative/Cyclical Maint.  Maint. Mang. Plan  Trade Skills Awareness  Project Construction Development Mgnt.  Budget  Recycling  Laws and Regulations  ADA  Archeology  Other  Site Safety and Risk management (facility,environmental, OSHA,employee safety) Maintenance Management

3.  Resource Management Planning  Stewardship (Forest,Wildlife,Range,Water, Plant, Archeology)  Eco Management  Recognize external/internal issues that may impact  Land Acquisition  Endangered Species  Trails(Design and Build)  Current Laws and regulations  Invasive Species  Protection  Recreation Management  Inventory Process  Trends and Future challenges  Ecological Impact Statements  Archeological Resources  GIS-Management Resource tool  Boundary Maintenance and encroachments New Park Manager Competencies Resource Management (Natural/Cultural)

4. New Park Manager Competencies  Budget/Fiscal  Communication Skills (oral,written,computer, presentation/public,telephone, listening)  Contract Management (concession,services,RFP’s)  Organizational Skills  Procurement Procedures  Marketing  Time Management  Project Management  Computer/Technical Skills  Customer Service (visitor services, special users,internal/external)  Records Management  Reports  Networking (external and internal)  Organizational Practices and Policies(audits and compliance)  Legislative process  Business/Retail Skills  Cultural Diversity  Grants Administration

5. Personnel Development and Management  Employee relations  Recruitment Retention  Supervisory Skills  Multi Tasking/Scheduling  Human Resource Management(laws and regulations)  Accountability  Evaluations  Training  Staffing  Union/Management Issues New Park Manager Competencies

6. Community Relations  Friends groups  Media  Volunteers  Government Relations(Federal,state,city,county)  Partnership/Networking  User groups  Legislative Contacts  Special Populations

7. Philosophy and Planning  Establishing Identity/traditions  Planning (strategic, master,resource management,user conflict, Landscape Architectural Design )  Mission/Vision/Goals  Conservation Preservation  Parks Law Enforcement Philosophy New Park Manager Competencies

8.  Team Building/Creativity  Motivational Techniques  Ethics  Conflict Resolution  Coach Mentoring  Problem Solving  Interpersonal Skills New Park Manager Competencies Leadership  Delegation/ Empowerment  Decision Making  Change Management  Communication Skills

9. Interpretive and Education Program Management  Special Events  Interpretive Inventories  Park Themes  Basic Interpretive Techniques  AV Skills  Communication Skills  Program Planning  Program Promotions  Exhibits and Interpretive Displays  Signage  Marketing  Education and Outreach

10. Visitor Services  Interpretive and Education  Law Enforcement  Facility Operations  Programming  Surveys/Trends  Crisis/Emergency Management  Homeland Security