1. 2013 Business Plan Community Development, Parks & Recreation Services

2. Services Support Commission on policy matters and strategic business planning initiatives Oversee Recreation Facility operations Liaise with community groups, service partners and community agencies Development and maintenance of Parks and Recreation facilities Programming in facilities and other community and outdoor neighbourhood locations Facility and Field allocations

3. Services Festival development, ceremonies and celebrations Volunteer network support Public Art program development Integrated planning with programming agencies Representation on Regional Planning Committees to share and develop best practices

4. Key Measures Citizens that rate Parks and Leisure Services as excellent or good for: 2002200520082011 Quality75%82%80%81% Satisfaction80%86%80%84% Proportion of citizens that:2002200520082011 Volunteer in the community30%32% 40%

5. Number of:201020112012 Visits to Leisure Centre504,469495,256518,931 Visits to Pitt Meadows Family Recreation Centre 121,666113,929118,981 Participants in Leisure Centre programs11,15310,80510,174 Participants in Pitt Meadows Family Recreation Centre programs 1,4971,3881,209 Number of:201020112012 Participants in South Bonson programsn/a111687 Rentals at Hammond, Heritage Hall and South Bonson n/a282334 Key Measures

6. Number of:201020112012 Admissions at Hammond Pool3,8167,4637,740 Admissions at Harris Road Pool4,2885,1116,258 Swim lessons participants at Hammond Pool 261153165 Swim lessons participants at Harris Road Pool 0195186 Number of:201020112012 Participants in public skating17,74216,66715,345 Participants in skating lessons1,8622,1002,010 Key Measures

7. InventoryNumber Neighbourhood Parks59 Community Parks28 Municipal Parks14 Mini Parks21 Cemeteries2 Undeveloped Parks11 Recreational Buildings10 Government Property Buildings18 Parks Buildings55 Heritage Buildings8 Residential Rental Buildings25 Caretaker Buildings12 Multi-Use Trails (MR & PM)20.26 km Equestrian Trails (includes boulevards, road shoulders in MR & PM239.46 Key Measures

8. Significant Issues & Trends Physical inactivity of a significant segment of children remains a concern. The incidence of poverty in our communities underscores the need for low-cost access to sport, recreation and arts. Citizens want services within neighbourhoods. This requires a high level of coordination between departments.

9. Significant Issues & Trends Maintenance and infrastructure replacement programs is critical for ageing parks and recreation infrastructure. Growth in park and recreation facility infrastructure along with utility and other costs. Fee for Service and non-profit partners strain to maintain services within existing resources.

10. 2012 Successes Maple Ridge and Pitt Meadows Parks and Leisure Services Commission – Update of programs and projects in partnership with SD No. 42 – Improved support for public participation at Commission meetings – Updated Commission evaluation tool

11. 2012 Successes Policy Development – Updated: Community Development Policy Pitt Meadows Public Art Policy Commission Meeting Guidelines Policy – Developed: A Municipal Alcohol Policy Sponsorship Policy Guidelines – Implementation of the first year of the new Facility Allocation Policy

12. 2012 Successes Community Development and Capacity Building – Expanded the Volunteer Appreciation Program – Hosted Festival Forums in both communities – Hosted educational speaker series workshops for volunteers and non-profit organizations in partnership with the Community Volunteer Centre

13. 2012 Successes Community Development and Capacity Building (continued) – Submitted BC Games 2016 or 2018 Bid application with partner support – Facilitated networking and information sharing between Subsidy Partners – Increased access to schools for recreation programming

14. 2012 Successes Neighbourhood Development – Neighbourhood Champions Conference Jim Diers Workshops Neighbourhood Presentations – Grant funding for Intergenerational Garden

15. 2012 Successes Promotions – Improved Web Information – Increased use of Social Media focusing on Youth, Festivals and Neighbourhoods – Created two promotional videos: Youth Mentorship and Afterschool Program at PMFRC – Combined Fall and Winter editions of the Arts & Recreation Guide – Trail and Outdoor Recreation Guide

16. 2012 Successes Customer Experience – New fresh look throughout Leisure Centre – Way finding signage – New cardio equipment – Enhanced culture of inclusiveness in fitness centres

17. 2012 Successes Youth Services – Development and programming of The Pitt Youth Action Park – RCMP nutritional education and outdoor adventure opportunities – GMYC “Refresh” – Introduced new Youth Gym Night

18. 2012 Successes Children’s Services – Supported “Kids running for Kids” event – Implementation of a Grade 5 Active Pass – Piloted Noon Hour Programs in Schools

19. 2012 Successes Seniors Services – Planning with Seniors Society for programming and operation of the Pitt Meadows Seniors Centre – Support for development of Seniors Volunteer Program – Established Pitt Meadows Senior Centre interim operating agreement addendum

20. 2012 Successes Aquatics – Initiated bi-annual Aquatic User Group Meetings – Fully inclusive Aquatic Staff Training Day – Streamlined the aquatic schedule to better meet increased demand – Increased “themed” swims at the MRLC and introduced Teen Swims at both Outdoor Pools – Increased the number of advanced aquatic programs

21. 2012 Successes Festivals – Supported 82 Festivals: 76 annual events plus 6 new festivals – Strengthened the Community Festival Network – Created on-line application for grants

22. 2012 Successes Arts and Culture – Support for the development of the Pitt Meadows Public Art Steering Committee – Updated the City of Pitt Meadows Public Art Policy – Conducted a review of the capital asset and facility inventory replacement plan for The ACT – 10 th Anniversary Celebration of The ACT

23. 2012 Successes Recreation Facility Operations – South Bonson Community Centre first year of operations – Pitt Meadows Arena first year of operations – New contracts for facility fitness and weight room supervision – Grant for expansion of Pitt Meadows Family Recreation Centre

24. 2012 Successes Facilities – Electrical panels installed at South Bonson Wharf – Construction of the Pitt Meadows Arena concession – Windows replaced at Pitt Meadows Heritage Hall – Pitt Meadows Caretaker residence construction

25. 2012 Successes Facilities – Leisure Centre Upgrades: Women’s Change Room retrofit Shutdown Projects – Regroup 5 pool tanks – Piping – Painting

26. 2012 Successes Parks – Pitt Meadows Cenotaph lighting – Sport field renovation at Harris Road Park – MacLean Park development – Outdoor equipment at Hoffmann & MacLean Parks – Arbor Day at Hoffmann Park

27. 2013 Actions MR-PM Parks & Leisure Services Commission – Review all current Commission Policies – One year review of new Facility Allocation Policy – Establish a Commission Purchasing Policy – Develop a program for Sponsorship Policy – Update Commission orientation

28. 2013 Actions Strategic Partnerships – Renew joint use agreements with SD No. 42 – Renew Museum & Historical Society Agreements – Work with MR-PM Agricultural Association on proposed land exchange

29. 2013 Actions Strategic Partnerships – Plan process and timeline for upcoming Fee for Service and Facility Operator Renewals – Develop a recognition program for Recreation Access partners

30. 2013 Actions Community Development & Capacity Building – Facilitate discussions between sport, health and recreation on physical literacy – Support work to define the City’s social mandate – Conduct community consultation and training on draft Community Development Policy

31. 2013 Actions Community Capacity Building (continued) – Work with partners to develop a new ”brand” for volunteerism – Partner with Community Volunteer Centre for workshops – Explore the feasibility of an arts/crafts market

32. 2013 Actions Community Capacity Building (cont’d) – Host a discussion with multicultural service providers to increase recreation participation – Work with Healthy Communities on a community campaign on Healthy Eating – Support board and network development: Festival Network, Volunteer Network, RMSS Board

33. 2013 Actions Neighbourhood Development – Neighbourhood Champion Group development to form an Association of Neighbourhoods – Matching Grant Program implementation – Design and implement a Neighbourhood Walking Program Pilot project

34. 2013 Actions Neighbourhood Development – Development of a Neighbourhood Communication mechanism – Implement barrier free block party process – Development of an inter-departmental team to support neighbourhoods

35. 2013 Actions Promotions – Develop a promotion strategy for Parks and Leisure Services – Implement web design improvements – Implement an interactive on-line registration link to RecReg4u – Develop a Customer e-newsletter

36. 2013 Actions Customer Experience – Implement updated Service Quality Strategic Plan – Unveil a customer loyalty and retention program – Develop a measure of staff satisfaction and engagement in support of service quality

37. 2013 Actions Customer Experience – Survey PLS support to community groups – Increase exit surveys to quarterly format – Conduct two process reviews to gain efficiencies and improve service experience – Implement “Everybody Gets to Play” workshop recommendations

38. 2013 Actions Youth Services – Pilot after hours skateboarding for young adults – Increase minor sport use of non- prime time at GMYC – Work with RCMP to implement a nutrition program for Youth – Facilitate development of a youth initiated promotion strategy http://www.youtube.com/watch?feature=player_embedded&v=Er1D6 M3JeOA://www.youtube.com/watch?feature=player_embedded&v=Er 1D6M3JeOA

39. 2013 Actions Children’s Services – Grow Noon Hour Elementary School Programs – Spring Break Camp for Biking – Staff Training with Pacific Sport and Sport for Life – Review of Grade 5 Active Pass – “Go Play Outside Day” Campaign

40. 2013 Actions Seniors Services – Update Addendum for Fee for Service Agreement – Support programming of Pitt Meadows Seniors Centre – Support RMSS Board Development Volunteer program development

41. 2013 Actions Aquatics – Report to Council on the process to consider an indoor pool – Research the feasibility of expanding the outdoor pool swim season

42. 2013 Actions Arts and Culture – Pitt Meadows Public Art Committee Development of a Five Year Plan Host a Regional Public Art Management Course Public engagement activities Public Art opportunities – Work with Maple Ridge / Pitt Meadows Arts Council on Fee for Service Agreement renewal – Restructure the Artist in Residence program

43. 2013 Actions Recreation Facility Operations – Conduct one year review of South Bonson Community Centre Operations – Support Nustadia Management in: Program development and partnership opportunities Operations Revenue stream development Capital replacement plan – Support GEWC to increase use, develop a strategic plan and capital replacement program

44. 2013 Actions Facility Maintenance & Energy Conservation – Conduct Pitt Meadows Family Recreation Centre retrofits – Investigate pool chlorination upgrade for Leisure Centre – Convert toilet fixtures to automatic flush valves at Leisure Centre 2 nd floor and PM Athletic Park

45. 2013 Actions Facility Maintenance & Energy Conservation – Replacement of piping and valves for the Leisure Centre competition pools – Upgrade Leisure Centre pool system motors to variable speed drives

46. 2013 Actions Parks and Open Space – Develop and implement trail classification maintenance standards – Maple Ridge to Pitt Meadows trail connection (under Golden Ears Bridge) – Carry out four work parties on trails with Haney Horsemen and bike enthusiasts – Develop path signage standards

47. 2013 Actions Sports Fields and Ball Diamonds – Comprehensive sport field management plan – Install new backstop and dug outs at Harris Road north field – Install concrete washrooms at Ruskin north and south fields – Dog-Off Leash Area Install water line at North Bonson Park Install concrete washroom at Bonson Road Park and Pitt Meadows Athletic Park

48. Comparison to other Communities 2012 Public Spending Survey prepared by WDW Management Consultants CommunityExpenditureRevenueNetPopulationPer Capita Spending Kamloops17,671,0006,615,00011,056,00087,654202 Delta26,596,5007,262,00019,334,50099,863194 Richmond33,898,7008,279,7007,256,600199,141129 Nanaimo13,374,9752,537,76410,837,21183,810129 Burnaby41,022,53913,608,57727,413,962223,218123 Langley Twn18,837,8066,080,48612,757,320104,177122 MR/PM13,562,3194,127,5329,434,78795,40299 Chilliwack10,426,1003,247,7007,178,40080,00090 Mission4,752,2931,991,2772,756,01636,42683 Saanich8,385,433435,9678,121,800109,75274 Abbotsford15,885,9085,885,00010,000,908140,00071

49. Proposed Operating Budget PM Cost Share

50. Proposed Operating Budget MR Cost Share

51. Proposed Operating Budget Capital Budget – for detailed budget see Parks, Facilities and Open Space plan.

52. Decision Packages None