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BA 572 - J. Galván1 PRIVACY and Other Social Issues.

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Presentation on theme: "BA 572 - J. Galván1 PRIVACY and Other Social Issues."— Presentation transcript:

1 BA 572 - J. Galván1 PRIVACY and Other Social Issues

2 BA 572 - J. Galván2 WHAT IS PRIVACY? Freedom from observation, intrusion, or attention of others Society’s needs sometimes trump individual privacy Privacy rights are not absolute Balance needed  Individual rights  Society’s need Privacy and “due process”

3 BA 572 - J. Galván3 PRIVACY AND THE LAW No constitutional right to privacy  The word “privacy” is not in the Constitution  Congress has passed numerous laws Not particularly effective Issue is pace of change Privacy is a function of culture Privacy means different things in different countries and regions  Serious problem on global Internet

4 BA 572 - J. Galván4 SOME U.S. PRIVACY LAWS. Year Title Intent 1970Fair Credit Reporting Act Limits the distribution of credit reports to those who need to know. 1974Privacy ActEstablishes the right to be informed about personal information on government databases. 1978Right to Financial Privacy Act Prohibits the federal government from examining personal financial accounts without due cause. 1986Electronic Communications Privacy Act Prohibits the federal government from monitoring personal e-mail without a subpoena. 1988Video Privacy Protection Act Prohibits disclosing video rental records without customer consent or a court order. 2001Patriot ActStreamlines federal surveillance guidelines to simplify tracking possible terrorists.

5 BA 572 - J. Galván5 Collecting Personal Information (e.g., your email address => email spam) Notice/awareness  You must be told when and why Choice/consent  Opt-in or opt-out Access/participation  You can access and suggest corrections Integrity/security  Collecting party is responsible Enforcement/redress  You can seek legal remedies

6 BA 572 - J. Galván6 AMAZON.COM’S PRIVACY POLICY.

7 BA 572 - J. Galván7 DELL DISPLAYS THE BBB SEAL. Seal of approval  BBB  TRUSTe  WebTrust Enhances Web site ’ s credibility

8 BA 572 - J. Galván8 COLLECTING PERSONAL INFORMATION Often voluntary  Filling out a form  Registering for a prize  Supermarket “Rewards” cards Legal, involuntary sources  Demographics  Change of address  Various directories  Government records

9 BA 572 - J. Galván9 ONLINE PERSONAL INFORMATION.

10 BA 572 - J. Galván10 COMPLETING THE PICTURE Aggregation  Combining data from multiple sources  Complete dossier  Demographics Finding missing pieces  Browser supplied data – TCP/IP  Public forums – monitoring  Samurai

11 BA 572 - J. Galván11 CAPTURING CLICKSTREAM DATA Record of individual’s Internet activity  Web sites and newsgroups visited  Incoming and outgoing e-mail addresses Tracking  Secretly collecting clickstream data  ISP in perfect position to track you All transactions go through ISP  Using cookies  Using Web bugs

12 BA 572 - J. Galván12 TRACKING WITH COOKIES. 1.Client requests Acme page 2.Acme returns page 3.Client requests embedded banner from Gotcha 4.Gotcha returns banner and cookie

13 BA 572 - J. Galván13 TRACKING WITH WEB “PIXEL SPYWARE” Web pixel spyware – single-pixel clear GIF  Image reference buried in HTML  Browser requests image  Server returns bug plus cookie  Request provides clickstream data  Difficult to spot a Web pixel spyware Web pixel spyware in HTML formatted e-mail  Secret return receipt

14 BA 572 - J. Galván14 A DEMONSTRATION WEB SPYWARE. This Web bug is designed to be seen

15 BA 572 - J. Galván15 A WEB PIXEL SPYWARE BURIED IN AN E-MAIL MESSAGE. Again, this one is designed to be seen

16 BA 572 - J. Galván16 SURVEILLANCE AND MONITORING Surveillance  Continual observation  Tampa – facial scanning at Super Bowl  Packet sniffing Monitoring  The act of watching someone or something  E-mail Web bugs  Workplace monitoring is legal

17 BA 572 - J. Galván17 SURVEILLANCE AND MONITORING TOOLS Spyware  Sends collected data over back channel Snoopware  Records target’s online activities  Retrieved later Screen shots, logs, keystrokes Other surveillance/monitoring sources  OnStar and GPS tracking  E-ZPass systems (road toll system in USA)  Phone calls and credit card purchases

18 BA 572 - J. Galván18 SPAM Electronic junk mail Spammers use anonymous remailers Mailing list sources  Online personal information services  Dictionary attack software Do not respond in any way!

19 BA 572 - J. Galván19 ANONYMOUS REMAILERS Some good FAQs  http://www.andrebacard.com/remail.html http://www.andrebacard.com/remail.html An example  http://www.anonymizer.com http://www.anonymizer.com What they know about you Not an endorsement

20 BA 572 - J. Galván20 THIS BANNER AD MIMICS A DIALOG BOX. DO NOT CLICK “OK”. Fake banner ads like this one are very annoying Spawner – spawns its own pop-up ads Mouse-trapper  Turns off browser ’ s Back button  Disable pop-ups ad ’ s close button  No way to close ad – must reboot Spam is a source of spawners and mouse-trappers

21 BA 572 - J. Galván21 FRAUD The crime of obtaining money or some other benefit by deliberate deception. Most common forms of IT fraud  Identity theft  Credit card fraud  Scammers and con artists  Financial swindles

22 BA 572 - J. Galván22 PROTECTING YOUR ONLINE PRIVACY Implement appropriate security measures Get a copy of your credit report Use:  Junk e-mail account  Anonymous remailer  Stealth surfing service  Common sense Deal with recognized, trusted e-retailers Keep important numbers and passwords secret Use good passwords If your computer acts strangely, find out why

23 BA 572 - J. Galván23 How to build a parking ticket

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