1. N A T O U N C L A S S I F I E D 1 Slide N A T O U N C L A S S I F I E D Presented to: BILC Conference Members 07 June-11 June 2009 Rome, ITALY Presented by: Laura De Odorico Chief Communication Enhancement and Testing Branch, Intercultural Trainer 3960/E-3ACGC/001E/26OCT2006

2. N A T O U N C L A S S I F I E D 2 Slide N A T O U N C L A S S I F I E D NAEW&C FORCE E-3A COMPONENT 3960/E-3ACGC/002E/26OCT2006 LANGUAGE AND CULTURE GO HAND IN HAND

3. N A T O U N C L A S S I F I E D 3 Slide N A T O U N C L A S S I F I E D BRIEFING TOPICS 3960/E-3ACGC/003E/26OCT2006 History of NATO E-3A Component - AWACS Intricacies of Culture and Language Aim of Cultural Awareness Workshops at the E-3A Component Course Outline Participants’ Comments Lessons Learned Conclusion Questions

4. N A T O U N C L A S S I F I E D 4 Slide N A T O U N C L A S S I F I E D 3960/E-3ACGC/014E/26OCT2006

5. N A T O U N C L A S S I F I E D 5 Slide N A T O U N C L A S S I F I E D BRIEFING TOPICS 3960/E-3ACGC/003E/26OCT2006 History of NATO E-3A Component - AWACS Intricacies of Culture and Language Aim of Cultural Awareness Workshops at the E-3A Component Course Outline Participants’ Comments Lessons Learned Conclusion Questions

6. N A T O U N C L A S S I F I E D 6 Slide N A T O U N C L A S S I F I E D Intricacies of Culture and Language 3960/E-3ACGC/008E/26OCT2006 Culture and language are inseparable (C. Kramsch) Relationship of language and culture (Prof.Hofstede) Encountering language and culture (Prof.Hofstede)

7. N A T O U N C L A S S I F I E D 7 Slide N A T O U N C L A S S I F I E D BRIEFING TOPICS 3960/E-3ACGC/003E/26OCT2006 History of NATO E-3A Component - AWACS Intricacies of Culture and Language Aim of Cultural Awareness Workshops at the E-3A Component Course Outline Participants’ Comments Lessons Learned Conclusion Questions

8. N A T O U N C L A S S I F I E D 8 Slide N A T O U N C L A S S I F I E D Promote positive attitudes Raise cultural awareness Emphasize effective intercultural communication Develop culturally appropriate strategies Develop culturally appropriate strategies Aim of Cultural Awareness Workshops at the E-3A Component

9. N A T O U N C L A S S I F I E D 9 Slide N A T O U N C L A S S I F I E D BRIEFING TOPICS 3960/E-3ACGC/003E/26OCT2006 History of NATO E-3A Component - AWACS Intricacies of Culture and Language Aim of Cultural Awareness Workshops at the E-3A Component Course Outline Participants’ Comments Lessons Learned Conclusion Questions

10. N A T O U N C L A S S I F I E D 10 Slide N A T O U N C L A S S I F I E D Day 1 Day 1 Day 2 Culture is collective programming of the mind which … Culture Ethnocentrism/ ethno relativism Stereotypes and generalizations Cultural values Intercultural Communication Intercultural Communication Cultural Dimensions Successful Intercultural Teamwork Recap objectives and expectations … distinguishes people of one culture from the other International environment International environment

11. N A T O U N C L A S S I F I E D 11 Slide N A T O U N C L A S S I F I E D Course Outline 3960/E-3ACGC/004E/26OCT2006 DAY 1 09:00 – 10:30 Introductory map activity Course objectives and expectations What is culture? The Visitor Game 10:30 - 10:45 Coffee break 10:45 - 12:00 Ethnocentrism vs. ethno relativism Perceptions and Assumptions Least Preferred Patient Test 12:00 – 13:00 Lunch break 13:00 – 14:15 Stereotypes and Generalizations Evaluating Attitudes Where do stereotypes come from? 14:15 – 14:30 Coffee break 14:30 – 16:30 Cultural Values Review First Day (SUN) DAY 2 09:00 – 10:30 Review Workshop Intercultural Communication Nonverbal Violation Game Two-Verb Game Mistranslations 10:30 – 10:45 Coffee break 10:45 – 12:00 Communication tips for NS and NNS Cultural Dimensions 12:00 – 13:00 Lunch break 13:00 – 14:30 Cultural Dimensions Successful Intercultural Teamwork GOP Meeting 14:30 – 14:45 Coffee break 14:45 – 16:30 Recap course objectives and expectations Course Evaluation Questionnaire CAW Certificate

12. N A T O U N C L A S S I F I E D 12 Slide N A T O U N C L A S S I F I E D BRIEFING TOPICS 3960/E-3ACGC/003E/26OCT2006 History of NATO E-3A Component - AWACS Intricacies of Culture and Language Aim of Cultural Awareness Workshops at the E-3A Component Course Outline Participants’ Comments Lessons Learned Conclusion Questions

13. N A T O U N C L A S S I F I E D 13 Slide N A T O U N C L A S S I F I E D Participants’ Comments On target Course manual Workshop duration Communication tips for Native Speakers and Non- Native Speakers. National guest speakers

14. N A T O U N C L A S S I F I E D 14 Slide N A T O U N C L A S S I F I E D BRIEFING TOPICS 3960/E-3ACGC/003E/26OCT2006 History of NATO E-3A Component - AWACS Intricacies of Culture and Language Aim of Cultural Awareness Workshops at the E-3A Component Course Outline Participants’ Comments Lessons Learned Conclusion Questions

15. N A T O U N C L A S S I F I E D 15 Slide N A T O U N C L A S S I F I E D Know your audience Military subculture Identify commonalities National sensitivities Lessons Learned

16. N A T O U N C L A S S I F I E D 16 Slide N A T O U N C L A S S I F I E D BRIEFING TOPICS 3960/E-3ACGC/003E/26OCT2006 History of NATO E-3A Component - AWACS Intricacies of Culture and Language Aim of Cultural Awareness Workshops at the E-3A Component Course Outline Participants’ Comments Lessons Learned Conclusion Questions

17. N A T O U N C L A S S I F I E D 17 Slide N A T O U N C L A S S I F I E D Conclusion 3960/E-3ACGC/029E/26OCT2006

18. N A T O U N C L A S S I F I E D 18 Slide N A T O U N C L A S S I F I E D 3960/E-3ACGC/015E/26OCT2006

19. N A T O U N C L A S S I F I E D 19 Slide N A T O U N C L A S S I F I E D BRIEFING TOPICS 3960/E-3ACGC/003E/26OCT2006 History of NATO E-3A Component - AWACS Intricacies of Culture and Language Aim of Cultural Awareness Workshops at the E-3A Component Course Outline Participants’ Comments Lessons Learned Conclusion Questions

20. N A T O U N C L A S S I F I E D 20 Slide N A T O U N C L A S S I F I E D