1. | www.catraining.co.uk | Tel: 020 7920 9500 | info@catrainingltd.co.uk | Computer Training & Personal Development Outlook Express Complete

2. In this section you will learn how to: Launch and close Outlook Express Use the Outlook Express interface Use and customize the Outlook Express page Use the folder list Use the main menu Use the Outlook Express toolbar Use shortcut menus and keys Work with dialog boxes Use the Help menu Use contents Use the index Search for help SECTION 1: Getting Started

3. LESSON 1.1 An Overview of Outlook Express What is Outlook Express? Outlook Express is the e-mail client that comes with every version of Windows. It is a free program that allows you to send and receive e-mail, read newsgroups, and manage contacts.

4. LESSON 1.1 An Overview of Outlook Express System Requirements Your computer must be connected to the Internet. Comes with Windows, no need to install.

5. LESSON 1.1 An Overview of Outlook Express Launching Outlook Express Double-click desktop icon. Click the Start menu, choose Programs (or All Programs), and click Outlook Express.

6. LESSON 1.1 An Overview of Outlook Express The Outlook Express Interface Title Bar Application Controls Folder List Toolbar Menu Bar Contacts Pane Start-up Page Status Bar

7. LESSON 1.1 An Overview of Outlook Express Closing Outlook Express Click the red X at the top of the Outlook Express window. Click the File menu and click Exit.

8. LESSON 1.2 Components of the Outlook Express Interface Using the Start-Up Page The first page that you will see when you open Outlook Express.

9. LESSON 1.2 Components of the Outlook Express Interface Using the Folder List Click on any folder to view its contents.

10. LESSON 1.2 Components of the Outlook Express Interface Using the Main Menu Click on a heading. Click the action you want to perform.

11. LESSON 1.2 Components of the Outlook Express Interface Using the Outlook Express Toolbar Will change depending on what you click on. Each icon has a picture and a description of what the button does. Click the button to make the action happen.

12. LESSON 1.2 Components of the Outlook Express Interface Using Shortcut Menus Right-click menus change depending on what you’ve clicked on.

13. LESSON 1.2 Components of the Outlook Express Interface Using Shortcut Keys Shortcut keys means pressing two or more keys at once to send a command.

14. LESSON 1.3 Help and Support Using the Help Menu Central location for help commands.

15. LESSON 1.3 Help and Support The Contents and Index Window Title Bar Window Controls Toolbar Topic List Topic Window

16. LESSON 1.3 Help and Support Using the Contents Tab Pick a topic from the list on the left and click it. You will see the related information in the pane on the right.

17. LESSON 1.3 Help and Support Using the Index Tab Type the first few letters of what you’re looking for. Double-click the entry you want to see.

18. LESSON 1.3 Help and Support Searching for Help Type in what you’re looking for. Click List Topics. Double-click the topic that you want to see.

19. In this section you will learn how to: Create, modify, and delete an e-mail account Send and receive e-mail Enable automatic send/receive Open, print, delete, and move messages Reply, forward, and re-send mail Open and save attachments Create a new message Type a message Use the formatting toolbar in a new mail message Add pictures, attachments, hyperlinks to your mail messages Decide whether to use rich text or plain text format Use the drafts folder Use Rich text vs. Plain text Use stationery, backgrounds, and fonts to customize e-mail messages Check spelling in an e-mail message SECTION 2: Electronic Mail

20. LESSON 2.1 Configuring an E-mail Account Types of E-mail Accounts POP3 (Post Office Protocol-3) IMAP (Internet Message Access Protocol) HTTP (Hyper Text Transfer Protocol)

21. LESSON 2.1 Configuring an E-mail Account How to Create an E-Mail Account Click the Tools menu and click Accounts. Click the Add button and click Mail. Walk through the wizard.

22. LESSON 2.1 Configuring an E-mail Account Modifying Your E-mail Account Click the Tools menu and click Accounts. Click the Mail tab. Select the e-mail account you want to modify. Click Remove to delete it or click Properties to change it.

23. LESSON 2.1 Configuring an E-mail Account How to Send and Receive E-mail Click the send/receive icon on the toolbar Press F9 Click the Tools menu, choose Send and Receive, and click Send and Receive All Press Ctrl and M

24. LESSON 2.1 Configuring an E-mail Account How to Enable Automatic Send and Receive Click the Tools menu and click Options. Click the General tab.

25. LESSON 2.2 Working with E-mail Messages Opening Messages Click on a message to see a preview at the bottom. To open the message in its own window, double-click it, or select it and press Enter.

26. LESSON 2.2 Working with E-mail Messages Printing Messages Select it in the main Outlook Express window and click the Print icon on the toolbar.

27. LESSON 2.2 Working with E-mail Messages Deleting Messages Select it and press the Delete key on your keyboard. Can also use menus and toolbars

28. LESSON 2.2 Working with E-mail Messages Moving Messages Select the mail message and then drag and drop it into the correct folder.

29. LESSON 2.2 Working with E-mail Messages Opening and Saving Attachments Paperclip icon means that there is a file attached to the message. Click the paperclip in the preview pane to see a list of the files attached to the e-mail message.

30. LESSON 2.3 Composing E-Mail (Part One) New Message Overview Title Bar Menu BarTool BarApplication Controls Address SectionFormatting ToolbarMessage Pane

31. LESSON 2.3 Composing E-Mail (Part One) Creating a New Message Type the e-mail address of the person you’re sending the message to. Type in the subject of your message. Type your text. Press the Send button.

32. LESSON 2.3 Composing E-Mail (Part One) Using the New Message Toolbar Use the toolbar to set priority, check spelling, and perform other common tasks.

33. LESSON 2.3 Composing E-Mail (Part One) Using the Formatting Toolbar Use the Formatting Toolbar to jazz up the look of your message.

34. LESSON 2.3 Composing E-Mail (Part One) Replying To and Forwarding Messages Replying to a message means answering it. Forwarding means you’re passing it onto someone else. Use the main toolbar to perform either action.

35. LESSON 2.4 Composing E-Mail (Part Two) Adding a Picture Open a new e-mail message. Click to place your cursor where you want your picture. Click the Insert menu and click Picture.

36. LESSON 2.4 Composing E-Mail (Part Two) Inserting Attachments Click the Attach button on the toolbar. Browse to the file.

37. LESSON 2.4 Composing E-Mail (Part Two) Inserting Hyperlinks As soon as you type a Web address Outlook Express will make it a hyperlink for you. You can also select text, click the Insert menu, and click Hyperlink.

38. LESSON 2.4 Composing E-Mail (Part Two) Rich Text vs. Plain Text Rich Text Format allows fonts, hyperlinks, and pictures, whereas Plain Text does not. If you would like to switch to Plain Text format, click the Format menu and click Plain Text inside your message.

39. LESSON 2.4 Composing E-Mail (Part Two) Using the Drafts Folder Allows you to save the file you’re working on so you can finish it later on. To save a message, click the File menu and click Save, or use the Ctrl + S command. When you’re ready to work on the message again, navigate to your Drafts folder and double-click the message to open it.

40. LESSON 2.5 Customizing E-Mail Messages Using Stationery Click the small arrow next to Create Mail in the main Outlook Express window. Click the stationery you want to use. If you decide to change your stationery or remove it, click the Format menu and choose Apply Stationery.

41. LESSON 2.5 Customizing E-Mail Messages Using Picture Backgrounds To create your own background, click the Format menu and choose Background. Can choose from a picture file or a solid colour.

42. LESSON 2.5 Customizing E-Mail Messages Using Sound Backgrounds The last item in the Background menu is Sound.

43. LESSON 2.5 Customizing E-Mail Messages Checking Spelling Must have a 32-bit word processor installed. Click the Spelling command on the toolbar.

44. In this section you will learn how to: Create, rename, and delete folders Change how messages are displayed Change which columns are displayed Use the Current View and Sort By Menus Use the Layout dialog Create a new rule Use the Blocked Senders list Find a message Search within a message Search contacts Open the Windows Address Book from Outlook Express and from Windows Identify components of the Windows Address Book Use the Windows Address Book in a new mail message Add, modify, and delete entries Add an e-mail sender as a contact Create, modify, and delete a mailing list SECTION 3: Organization Tools

45. LESSON 3.1 Managing Mail, Part One Creating, Renaming, and Deleting Folders Press Ctrl + Shift + E Right-click on the folder and click New Folder Click the File menu, choose New, and click Folder Subfolder Main level custom folder

46. LESSON 3.1 Managing Mail, Part One Changing How Messages are Displayed Use the column headers at the top of the message list to sort mail.

47. LESSON 3.1 Managing Mail, Part One Changing Which Columns are Displayed Right-click on any column header and click Columns. Check the items that you want and uncheck those that you don’t want.

48. LESSON 3.2 Managing Mail, Part Two Using the Current View Menu Allows you to show all messages, hide read messages, and customize your view.

49. LESSON 3.2 Managing Mail, Part Two Using the Sort By Menu Achieves the same effects as clicking the column headers in a particular folder.

50. LESSON 3.2 Managing Mail, Part Two Using the Layout Dialog Click the View menu and click Layout.

51. LESSON 3.2 Managing Mail, Part Two Creating Rules Click the Tools menu, choose Message Rules, and click Mail.

52. LESSON 3.2 Managing Mail, Part Two About the Blocked Senders List Allows you to enter e-mail addresses (joe@acme.com) or domains (acme.com) that you do not wish to receive mail from.joe@acme.comacme.com

53. LESSON 3.3 Finding Messages Finding a Message Click the Find icon on the toolbar of the main Outlook Express screen.

54. LESSON 3.3 Finding Messages Searching Within a Message Open the message. Click the Edit menu, choose Find, and click Text in this Message.

55. LESSON 3.3 Finding Messages Searching Contacts Click Find and click Find People.

56. LESSON 3.4 Windows Address Book Basics Opening the Windows Address Book from Outlook Express Use the Ctrl + Shift + B shortcut. Click the Address Book icon on the toolbar. Click the Tools menu and click Address Book.

57. LESSON 3.4 Windows Address Book Basics Opening the Windows Address Book from Windows Click the Start button, click Run, and type WAB. Click the Start menu, choose Programs, choose Accessories, and click Address Book.

58. LESSON 3.4 Windows Address Book Basics Folder List Menu Bar Toolbar Search Box Contacts Pane

59. LESSON 3.5 Using the Windows Address Book Creating Contacts Click the word Contacts in the Contacts pane and click New Contact.

60. LESSON 3.5 Using the Windows Address Book Using Your Contacts in Outlook Express Right-click on a contact and click Send E-Mail. Click To or CC to use the Windows Address Book in a new message.

61. LESSON 3.5 Using the Windows Address Book Modifying and Deleting Contacts Right-click contact in the Windows Address Book or in the Contacts pane.

62. LESSON 3.5 Using the Windows Address Book Adding an E-Mail Sender as a Contact Select the e-mail. Click the Tools menu. Choose Add Sender to Address Book.

63. LESSON 3.5 Using the Windows Address Book About Mailing Lists Groups act as one contact, but can contain multiple addresses. To create a group, click the New icon and then click New Group in the Windows Address Book.

64. In this section you will learn how to: Create and edit signatures Set signature options Use signatures Create a new identity Manage identities Switch identities Import and export data Open and use the Options dialog Disable the start-up page Set default stationery Disconnect after sending and receiving mail Automatically check spelling before sending a message Set up a newsgroup account Access a newsgroup Read newsgroup messages Respond to newsgroup messages Post newsgroup messages Modify newsgroup settings SECTION 4: Advanced Topics

65. LESSON 4.1 Signatures Creating a Signature Click the Tools menu and choose Options. Click the Signatures tab. Click New.

66. LESSON 4.1 Signatures Editing a Signature From the Signatures dialog, you can rename, edit, or remove signatures.

67. LESSON 4.1 Signatures Setting Signature Options Can set the signature as default, add to all mail, or choose the account to associate it with.

68. LESSON 4.1 Signatures Using Signatures If you have already set up a signature and chosen to add it to all outgoing messages, you will see it when you create a new message. If you haven’t set it to appear on all messages, you can add it via the Insert – Signature command.

69. LESSON 4.2 Identities Creating Identities Click the File menu, choose Identities, and click Add New Identity.

70. LESSON 4.2 Identities Managing Identities Click the File menu, choose Identities, and click Manage Identities.

71. LESSON 4.2 Identities Switching Identities You can switch identities at any time by clicking the File menu and clicking Switch Identity. This will open a dialog box asking you to choose the identity and enter its password, if applicable.

72. LESSON 4.3 Importing and Exporting Data Launching the Import Wizard Click the File menu, click Import, and choose what you want to import.

73. LESSON 4.3 Importing and Exporting Data Overview of the Import Wizards Process is a bit different depending on the type of item you are importing.

74. LESSON 4.3 Importing and Exporting Data Launching the Export Wizard Click the File menu and click Export. Choose what you want to export.

75. LESSON 4.3 Importing and Exporting Data Overview of the Export Wizards Wizards vary depending on your choice.

76. LESSON 4.3 Importing and Exporting Data Importing and Exporting Mail and News Settings Click the Tools menu and click Accounts.

77. LESSON 4.4 Setting Outlook Express’ Options Overview of the Options Dialog Click the Tools menu and click Options. Click the tab you wish you view.

78. LESSON 4.4 Setting Outlook Express’ Options Disabling the Start-Up Page Found under the General tab.

79. LESSON 4.4 Setting Outlook Express’ Options Setting Default Stationery Found under the Compose tab.

80. LESSON 4.4 Setting Outlook Express’ Options Disconnect After Sending and Receiving Mail Found under the Connections tab.

81. LESSON 4.4 Setting Outlook Express’ Options Automatically Check Spelling Found under the Spelling tab.

82. LESSON 4.5 Using Newsgroups Setting up a Newsgroup Account Click the Tools menu and click Accounts. Click the Add button and click News.

83. LESSON 4.5 Using Newsgroups Accessing a Newsgroup Click the newsgroup in the folder list to display messages.

84. LESSON 4.5 Using Newsgroups Reading Newsgroup Messages Click on it to view it in the preview pane, or double-click it to open it in a new window.

85. LESSON 4.5 Using Newsgroups Responding to Newsgroup Messages Use the Reply or Reply to Group icon. Reply will look the same as an Outlook Express mail message and work the same way.

86. LESSON 4.5 Using Newsgroups Posting to a Newsgroup Make sure you have clicked the newsgroup in the folder list. Click New Post on the Outlook Express toolbar. Type your message and click Send.

87. LESSON 4.5 Using Newsgroups Changing Newsgroup Settings If you would like to remove the newsgroup, you can do so from the News tab of the Accounts dialog. If you want to change which groups you are subscribed to, click the main level of the newsgroup.