1. Recognition Programs Using a Managed System Approach Industrial Accident Prevention Association (IAPA) 1-800-406-IAPA www.iapa.ca Presentation Authors: Maureen C. Shaw, IAPA Leonard Sassano, IAPA APOSHO-20 Asia Pacific Occupational Safety & Health Organization August 31 – September 3, 2004 Beijing, P.R. China

2. #2 Recognition Programs Using a Managed System Approach M. C. Shaw, IAPA L. Sassano, IAPA September 2, 2004 IntroductionIntroduction  Definition and benefits of recognition programs  Existing programs in Canada and other jurisdictions  Design considerations for recognition programs and the need for a managed system approach  IAPA’s Integrated Management System

3. #3 Recognition Programs Using a Managed System Approach M. C. Shaw, IAPA L. Sassano, IAPA September 2, 2004 "A World where risks are controlled because everyone believes suffering and loss are morally, socially and economically unacceptable." Our Vision is…

4. #4 Recognition Programs Using a Managed System Approach M. C. Shaw, IAPA L. Sassano, IAPA September 2, 2004 To improve the quality of life in workplaces and communities we serve by being an internationally recognized leader in providing effective programs, products and services for the prevention of injury and illness. Mission

5. IAPA It’s About Making a Difference. #5 87 years of health & safety 225 committed, skilled employees 100 consultants/specialists 900 Volunteers “Alone we can do so little; together we can do so much.” Helen Keller

6. #6 IAPA It’s About Making a Difference. Consulting & Technical Services Training and education Integrated Management System Over 100 products and services “Divide each difficulty into as many pieces as is feasible and necessary to solve it.” Reńe Descartes

7. #7 IAPA It’s About Making a Difference. Collaborating Centre – ILO/WHO National/International collaboration A focus on young and new workers Centre of Excellence “Coming together is a beginning; Keeping together is progress; Working together is success.” Henry Ford

8. #8 Recognition Programs Definition: Definition: a formal recognition and verification by standard setting authorities that an organization’s policies and programs meet the requirements of an effective, integrated occupational health and safety management system. Key objective: Key objective: to promote effective workplace policies, programs and practices and to recognize enterprises that go beyond compliance.

9. #9 Benefits of Recognition Programs  The primary benefit of a Recognition Process would be the systematic prevention of injuries, illnesses and fatalities as well as the human and financial costs.  Secondly, it verifies and recognizes good performers and provides a market driven standard  Thirdly, it provides focus to enforcement bodies on poor performers Accreditation has the potential to strengthen workplace commitment to high standards through social and economic motivators. An internationally recognized symbol for a verified/accredited health and safety management system should be created.

10. #10 Recognition Programs Using a Managed System Approach M. C. Shaw, IAPA L. Sassano, IAPA September 2, 2004 #10 Motivators for Recognition Programs Economic Motivators:  Link formal recognition to lower insurance premiums  Confer a market advantage to accredited firms with a competitive edge to obtaining contracts (certificate)  Improved productivity, quality, staff morale, customer satisfaction  Becomes a voluntary standard and requirement within supply chain (bidding process)

11. #11 Recognition Programs Using a Managed System Approach M. C. Shaw, IAPA L. Sassano, IAPA September 2, 2004 Motivators for Recognition Programs Cont’d. Social Motivators:  Positive recognition of accredited companies – good corporate social responsibility  Improved public relations and improved market position  Positive corporate culture within companies Legal Motivators:  Provides opportunities for government to focus on high risk enterprises

12. #12 Evolving Recognition Programs in Canada Alberta:  Partners in Injury Reduction Program  A voluntary discount program  Employers must develop and implement a health and safety management system and pass an external audit Nova Scotia:  NS Construction Safety Association awards Certificate of Recognition to companies that have implemented a successful safety program  Firms must pass an audit  CoR is a requirement as part of the tendering process

13. #13 Recognition Programs in Other Jurisdictions Recognition Programs in Other Jurisdictions United States OSHA’s Voluntary Protection Program requires companies to adopt effective OHS management systems.Mexico Recognizes companies using a verification tool that is based on IAPA’s Integrated Management System.

14. #14 Considerations in Recognition Program Design  Voluntary or mandatory participation  Type of incentive – certificate/financial or both  Accreditation standards – may vary with the size of company  External/internal audit process and frequency  Single or multiple levels of accreditation – allows for progressive improvements  Capacity and capability for program delivery – ensure small enterprises needs are considered

15. #15 Recognition Programs Using a Managed System Approach M. C. Shaw, IAPA L. Sassano, IAPA September 2, 2004 Recognition programs underlie the need for an integrated managed system approach where program activity is planned, implemented, evaluated, improved, documented and verified

16. #16 Recognition Programs Using a Managed System Approach M. C. Shaw, IAPA L. Sassano, IAPA September 2, 2004 You cannot achieve business excellence until you effectively manage the safety, health and environmental risks in your workplace. Effective managing means more than controlling losses. It means gaining CONTROL The Case for a Managed System

17. #17 Recognition Programs Using a Managed System Approach M. C. Shaw, IAPA L. Sassano, IAPA September 2, 2004 A comprehensive, proven management methodology for the continual improvement of your safety, health and environment management systems, programs and activities Designed to deliver measurable, continual and sustainable improvement IAPA’s INTEGRATED MANAGEMENT SYSTEM (IMS) For Safety, Health and the Environment

18. #18 How IAPA Developed IMS  All occupational injuries, illnesses, and losses are preventable  Legislative requirements are only minimum standards  Health, safety and environment are integral to a successful organizational culture  Effective programs and systems require full commitment and active involvement by everyone IAPA identified a set of fundamental values, beliefs and principles that has helped successful organizations gain CONTROL:

19. #19 Recognition Programs Using a Managed System Approach M. C. Shaw, IAPA L. Sassano, IAPA September 2, 2004 IAPA’s solid working knowledge of local, national and international codes and standards IAPA’s 85+ years of consulting and training experience IAPA’s solutions-based team of consultants that helps organizations discover new methods to sustain high performance The Foundation for IAPA’s IMS System™

20. #20 Recognition Programs Using a Managed System Approach M. C. Shaw, IAPA L. Sassano, IAPA September 2, 2004 #20 What You Can Expect From IMS A Customizable Framework for:  Legislative compliance and due diligence  Integrating the management of safety, health and the environment  Identifying and managing organizational and operational risks  Managing change to control the associated risks  Building your internal capacity toward self- reliance  A regular cycle of evaluation and improvement

21. #21 Recognition Programs Using a Managed System Approach M. C. Shaw, IAPA L. Sassano, IAPA September 2, 2004 #21 Three Essential Parts  Continual Improvement Management System™ (CIMS)  14 Common Core Elements  Four Subject Disciplines  Safety Management  Health Management  Environmental Management  Process Safety Management

22. Continual Improvement Management System™ (CIMS) 1.Leadership 2.Hazard ID, Risk Assessment, Needs Determination 3.Implementation Strategy / Plan 4.Standards 5.Procedures, Guidelines & Practices 6.Communication 7.Training, Personnel Development 8.Measurement 9.Evaluation 10.Recognition, Improvement, Correction #22 Consists of ten essential components:

23. #23 CONTINUAL IMPROVEMENT MANAGEMENT SYSTEM™ (CIMS) With 10 components 1 Leadership 2 Hazard ID, Risk Assessment, Needs Determination 3 Implementation Strategy / Plan 4 Standards 5 Procedures, Guidelines & Practices 6 Communication 7 Training, Personnel Development 8 Measurement 9 Evaluation 10 Recognition Improvement Correction

24. 14 Common Core Elements Integral to any successful safety, health and environment management system 1.Hiring and Placement 2.Engineering 3.Regulatory Management 4.Operating Procedures 5.Maintenance 6.Inspections 7.Purchasing Management 8.Contractor Management 9.Management of Change 10.Information Management 11.Personal Protective Equipment 12.Emergency Planning, Preparedness & Response 13.Accident / Incident Investigation & Analysis 14.Claims Management #24

25. #25 Recognition Programs Using a Managed System Approach M. C. Shaw, IAPA L. Sassano, IAPA September 2, 2004 #25 Four Subject Disciplines  Safety Management  Health Management  Environmental Management  Process Safety Management Each utilizing the 10 components of CIMS™

26. #26 How CIMS™, The Subject Disciplines and the Common Core Elements come together 1 Leadership 2 Hazard ID, Risk Assessment, Needs Determination 3 Implementatio n Strategy / Plan 4 Standards 5 Procedures, Guidelines & Practices 6 Communicatio n 7 Training, Personnel Development 8 Measurement 9 Evaluation 10 Recognition Improvement Correction Core Elements 1. Hiring & Placement 2. Engineering 3. Regulatory Management 4. Operating Procedures 5. Maintenance 6. Inspections 7. Purchasing Management 8. Contractor Management 9. Management of Change 10. Information Management 11. Personal Protective Equipment 12. Emergency Planning, Preparedness & Response 13. Accident / Incident Investigation & Analysis 14. Claims Management Discipline 3 Environmental Management Elements Pollution Prevention (air, water, soil, ground water) Waste Management (hazardous, non-hazardous Community Involvement (flora, fauna, humans) Discipline 2 Health Management Elements Occupational Hygiene Medical Services Ergonomics Wellness Psychosocial Risk Management Discipline 4 Process Safety Management Elements Process Hazard Information & Knowledge Process Hazard Analysis (Hazard Evaluation) Process Equipment Integrity Process Design Considerations & Facility Siting Pre-Start-Up S.H.&E. Reviews & Compliance Audits Sharing of Process Safety Information & Incident Learnings Discipline 1 Safety Management Elements General Rules Work Permits Behaviour Based Performance General Promotion Product Safety Security Fleet Safety Off-the Job Safety Workplace Violence

27. #27 Recognition Programs Using a Managed System Approach M. C. Shaw, IAPA L. Sassano, IAPA September 2, 2004 Gathers the best practices of highly successful organizations and assembles them into a single integrated system A Management System that

28. #28 Recognition Programs Using a Managed System Approach M. C. Shaw, IAPA L. Sassano, IAPA September 2, 2004 Meets and / or exceeds the management system requirements of recognized safety, health and environmental international standards or guidelines An Integrated Management System that

29. IMS Meets Or Exceeds The Management System Requirements Of  ISO 9001 and 14001  OHSAS 18001  OSHA 1910.119  OSHA – VPP  Canada Labour Code Part II  WSIB Workwell Audit  ILO Management Systems Guidelines  CMA / CCPA Responsible Care Codes of Management Practices #29

30. #30 Performance Results: Pilot Site (2000 – 2002)  44% Reduction in Lost Time Injury Frequency  60.4% Reduction in Severity Frequency  78% Reduction in Department of Labour Directives  75% Reduction in Stop Work Orders  15.6% Reduction in Sulphur Dioxide Emissions  Zero Effluent Water Violations in 2002 (3 violations recorded in 2001)  624 Workplace Inspections Completed in 2002 (An increase of 700% from 2001)  95% of Incidents Reported in 2002 were investigated and closed Results

31. #31 “We must be the change we wish to see in the world” Gandhi It’s About Making a Difference.