2. World Vision Canada A look into the organization’s e-business strategy by Chan.Quintos.Sok

3. Non-profit organization Support less fortunate Opportunities to sponsor

4. Canvassing “Pen and paper” method Television and Hotlines

5. Request systems Content management systems Resource libraries

6. Internet-based Social Media Last Mile Mobile Solutions

7. Efficient strategy Replaces traditional methods

9. "World Vision overall is really open to adopting to new technologies. [but] The pace at which this can happen can sometimes be slower than desirable…” Ariane Chuong E-Marketing Coordinator, World Vision

12. Improving Social Media Strategy Improving LMMS Knowledge Management System

13. Goals- synergies through integration Submit form for teams Library resources CMS SAP’s Netweaver Knowledge Management System

14. Structures and classify organizations information –improve decision making –collaboration Main portal –Connectors –Respositories –Services

15. Request forms –Categorize departments and teams Enable submit forms for each department/teams Resource library –Seamless –Input into system categorize under title to discover

16. Powerful search engine to index information –Increase accessibility User access levels can be modified by central administrator –Maintain security –Streamline work Integrate existing information systems into KM system

17. CMS difficult to integrate into KM System –Can be linked to it. Synergy by adding request/submit form Netweaver system –Flexibility –Continually grow –Can achieve synergy through integration

18. Word Vision has great infrastructure Room for improvement and implementation KMS - synergy