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Exploring Marketing Research William G. Zikmund
Chapter 6: Exploratory Research
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Exploratory Research Initial research conducted to clarify and define the nature of a problem Does not provide conclusive evidence Subsequent research expected
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What is Exploratory Research?
QUANTITATIVE DATA QUALITATIVE DATA
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Why Conduct Exploratory Research? Diagnose a situation
Screening of alternatives Discover new ideas
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Concept Testing Exploratory research procedure that tests some sort of stimulus as a proxy for an idea about a new, revised, or repositioned product
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Categories of Exploratory Research
Experience surveys Secondary data analysis Case studies Pilot studies
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Experience Surveys Ask knowledgeable individuals about a particular research problem - most are quite willing
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Secondary Data Analysis
Data collected for a purpose other than the project at hand Economical Quick source for background information
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Case Study Method Intensely investigates one or a few situations similar to the problem Investigate in depth Careful study May require cooperation
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Pilot Study A collective term
Any small scale exploratory study that uses sampling But does not apply rigorous standards
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Pilot Studies Focus Group Interviews Projective Techniques
In-Depth Interviews
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Focus Group Interviews
Unstructured Free-flowing Small group Six to Ten Individuals Moderator leads group Introduces topic Encourages discussion
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Focus Group Interviews
Unstructured Free flowing Group interview Start with broad topic and focus in on specific issues
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Group Composition 6 to 10 people Relatively homogeneous
Similar lifestyles and experiences
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The Moderator Develops rapport - helps people relax Interacts
Listens to what people have to say Everyone gets a chance to speak
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Projective Techniques
Word association tests Sentence completion method Third-person technique Role playing Thematic Apperception Test (T.A.T) Picture frustration version of T.A.T.
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Word Association Subject is presented with a list of words
Asked to respond with first word that comes to mind
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Word Association Examples
GREEN Money Lawn Eggs and Ham
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Word Association Examples
CHEESE Kraft Cheddar Goat
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Sentence Completion People who drink beer are ______________________
A man who drinks light beer is ___________________ Imported beer is most liked by ___________________ A woman will drink beer when____________________
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Thematic Apperception Test
T.A.T.
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End of Chapter 6
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