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Exploring Marketing Research William G. Zikmund

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1 Exploring Marketing Research William G. Zikmund
Chapter 6: Exploratory Research

2 Exploratory Research Initial research conducted to clarify and define the nature of a problem Does not provide conclusive evidence Subsequent research expected

3 What is Exploratory Research?
QUANTITATIVE DATA QUALITATIVE DATA

4 Why Conduct Exploratory Research? Diagnose a situation
Screening of alternatives Discover new ideas

5 Concept Testing Exploratory research procedure that tests some sort of stimulus as a proxy for an idea about a new, revised, or repositioned product

6 Categories of Exploratory Research
Experience surveys Secondary data analysis Case studies Pilot studies

7 Experience Surveys Ask knowledgeable individuals about a particular research problem - most are quite willing

8 Secondary Data Analysis
Data collected for a purpose other than the project at hand Economical Quick source for background information

9 Case Study Method Intensely investigates one or a few situations similar to the problem Investigate in depth Careful study May require cooperation

10 Pilot Study A collective term
Any small scale exploratory study that uses sampling But does not apply rigorous standards

11 Pilot Studies Focus Group Interviews Projective Techniques
In-Depth Interviews

12 Focus Group Interviews
Unstructured Free-flowing Small group Six to Ten Individuals Moderator leads group Introduces topic Encourages discussion

13 Focus Group Interviews
Unstructured Free flowing Group interview Start with broad topic and focus in on specific issues

14 Group Composition 6 to 10 people Relatively homogeneous
Similar lifestyles and experiences

15 The Moderator Develops rapport - helps people relax Interacts
Listens to what people have to say Everyone gets a chance to speak

16 Projective Techniques
Word association tests Sentence completion method Third-person technique Role playing Thematic Apperception Test (T.A.T) Picture frustration version of T.A.T.

17 Word Association Subject is presented with a list of words
Asked to respond with first word that comes to mind

18 Word Association Examples
GREEN Money Lawn Eggs and Ham

19 Word Association Examples
CHEESE Kraft Cheddar Goat

20 Sentence Completion People who drink beer are ______________________
A man who drinks light beer is ___________________ Imported beer is most liked by ___________________ A woman will drink beer when____________________

21 Thematic Apperception Test
T.A.T.

22 End of Chapter 6


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