1. ALL ROADS LEAD TO LEADERSHIP Jeffrey Sayers, Pharm.D., FASHP Frank Yunker, Pharm.D., MBA

2. What is Leadership? A process by which a person influences others to accomplish an objective and directs the organization in a way that makes it more cohesive and coherent

3. Is a manager a leader?  Yes, no, maybe  A leader inspires others to achieve higher goals  A manager has the authority to accomplish organizational goals  Leaders can inspire without authority  Managers can “boss” without inspiration

4. But together....  Imagine a job with the authority to change and the ability to inspire  Or inspiring change by leading

5. An Administrative to Clinical Road  1972 – Economics Degree, non-pharmacy management position  1977 – Pharmacy Degree  1978 – VA Pharmacy Internship  1983 – Pharmacy Supervisor  1991 – MBA  1993 - Pharmacy Director  2000 – VISN FL and PBM Manager  2006 – Pharm D  2008 – Anticoagulation Certification

6. Road Lessons Learned  Patients, not “prescriptions”  Structure/process/outcomes  It’s the people and process! Information up Information down Everyone has a role  Learning & growth is critical  Quality was never an accident  The power of positive

7. A Clinical Road to Leadership  1976 – Bachelors Degree in Chemistry  1980 – Pharm.D. Degree  1981 – Completed Pharmacy Residency  1981/83 – Acute Care Pharmacist Specialist  1984/91 – ID Specialist  1985/00 – Residency Coordinator  1994/Present – Rheum Clinic Pharmacist  2000/Present – PBM Manager  2002/Present – Pharmacy Chief  2003/Present – VISN Formulary Leader  2007/Present – Co-Chair National Hi-Alert Committee

8. Road Lessons Learned  Don’t Fear Mistakes  Challenge the “Norm”  Network/Volunteer  Develop Leadership Style  Learn From Others  Care About Your Staff/Service  Balance Work/Home/Play  Lead by Example

9. How can I become a leader?  Get the knowledge you need  Write an action plan  Act  Think and say “we”  Manage yourself

10. Good leaders are made....  Desire  Commitment, and self-discipline  Continual learning and growth  Effective training  Experience

11. Managing Oneself  Know your strengths  Determine how you perform Reader or listener How do you learn? Know your values  Develop a personal action plan

12. WANTED: PHARMACY LEADERS Skills Required:  Talk-The-Talk  Listener  Salesperson  Visionary – Look Down The Road  Follow-Thru – Do What You Say  Mentor

13. Questions and Open Dialogue