2. Ten Traits of a Professional by Evelyn W. Stone RN.,BSN.,M.Ed.

3. Seriousness Serious about job. The job is only a job. A means to an end

4. Wanting to do Better Exhibit a never-ending quest to improve their performance in every variable, every project, every relationship, and every detail.

5. Dealing with the Unexpected Stuff happens, things change, and the true professional rises to the occasion

6. Communication Skills Clear Concise Confident

7. Enthusiasm Attitude is everything. Those who exhibit enthusiasm for what they do and greet each day with a positive attitude inevitably become a leader

8. Helpfulness Understand that real success in the workplace requires teamwork Always ready to lend a hand make a suggestion offer a compliment when it’s deserved

9. Taking the Initiative Takes the initiative to get things done

10. Cool Under Pressure Level headed and calm Cheerful demeanor-even under stressful times

11. Remains Focused Stay focused on the task at hand and the goal ahead Navigate through obstacles or setbacks but never lose sight of where they headed

12. Don’t Follow, Lead True Professionals aren’t faint of heart Analyze the situation and willing to take new paths and try new solutions That’s why they call it LEADERSHIP!

13. Conclusion: Be the best Take the initiative to go an extra step Be professional Follow your job description Know you job

14. Contact Instructor: Evelyn Stone 1008 –F Big Oak Court Knightdale, NC 27545 (919) 266-7050 Phone (919) 266-7052 Fax www.qprofessionalmentalhealthservice.com Email: stn_vlyn@yahoo.com

15. Services: Q Service Mental Health Hab Tech Medication Aide *BON Medication Admin. Mental Illness Blood Borne Pathogens Seizure Management Behavior Management Client’s Rights Professional Behavior Development. Disability Incidents Autism Blood Borne Pathogens Schizophrenia Bipolar Disorder