1. 1 DEMONSTRATING VALUE Presentation to the Pathfinder Working Group 15 November 2001

2. 2 INTRODUCTION Customs’ context Key Issues for Customs Demonstrating Value Project Questions: –Outcome vs Standard –Piggy-back outcomes

3. 3 CUSTOMS’ CONTEXT Broad involvement...but narrow context –manage risks to 40 major policy objectives –on behalf of 20 agencies …..but only the border related risks Integrating role…economies of scope Variable quality of risk and intervention analysis

4. 4 KEY ISSUES FOR CUSTOMS How to define our outcomes ? Role of border intervention in risk mgt strategy? How to link outputs to outcomes ?

5. 5 DEMONSTRATING VALUE PROJECT DCRP grant Objectives –Analytical techniques –Capability development

6. 6 CONCEPTUAL FRAMEWORK –a theory to describes Customs’ reality and ultimately supports strategic conversation between policy Ministries and NZCS purchase conversation between NZCS and its Minister purchase and/or value for money conversations between NZCS and Treasury –provides a basis for choosing the research questions needing to be answered

7. 7 BENCHMARKS –items which, if they change over time, affect level of residual risk and hence the outcome –at level low enough to aid operational management

8. 8 RESEARCH METHODOLOGY Research methodology –define research questions –analyse gaps in knowledge & tools –select techniques to allow us to address 4 quadrants of conceptual framework and also to establish benchmark readings for a number of areas

9. 9 TECHNIQUES Techniques will be both common and adapted Suitability will be determined based on insights generated, ease of use, wider application etc

10. 10 QUESTIONS Outcome vs Standard Piggy-back outcomes Externalities vs hidden outcomes

11. 11 Designation of controlled drugs Border Control Policing / Investigation Prosecution Rehabilitation Community Education Risk Treatment Strategy Controlled Drugs (Indicative)