1. Communication Basics This lesson’s goals: This lesson’s goals: Be able to define communication Be able to define communication Be able to explain what the definition means Be able to explain what the definition means Be able to define messages Be able to define messages Be able to recall the two types of messages and identify examples of them Be able to recall the two types of messages and identify examples of them

2. Communication Basics Definition: Definition: COMMUNICATION is the process of creating understanding through the exchange of messages COMMUNICATION is the process of creating understanding through the exchange of messages

3. Communication Basics What does communication mean to you? What does communication mean to you? Process Process Ongoing Ongoing A CYCLE A CYCLE Transactional Transactional ACTIVE participation is involved ACTIVE participation is involved Both must participate Both must participate

4. Communication Basics What are messages? What are messages? Packages of information Packages of information What you want the other person to understand What you want the other person to understand What are the two types of messages?: What are the two types of messages?: VERBAL VERBAL Anything expressed with words Anything expressed with words And Nonverbal And Nonverbal

5. Nonverbal Thoughts and feelings not expressed by words Thoughts and feelings not expressed by words Examples: boredom, sickness, etc… Examples: boredom, sickness, etc… Other nonverbal messages are symbolic messages Other nonverbal messages are symbolic messages Something that stands for something else, like an idea, a place, a thing, etc. Something that stands for something else, like an idea, a place, a thing, etc. BONUS to the first person to say an example of a symbolic message. BONUS to the first person to say an example of a symbolic message.

6. Symbolic Messages Can be what you do, what you wear, objects you see Can be what you do, what you wear, objects you see Letter Jackets = school pride Letter Jackets = school pride U.S. Flag and the eagle = freedom U.S. Flag and the eagle = freedom Peace sign = nonviolence Peace sign = nonviolence

7. Communication Basics Question: Question: –Is Sign Language VERBAL or NONVERBAL? –Why?

8. Verbal vs. Nonverbal ► Verbal Communication ► Verbal Communication All forms of communication can be categorized as either verbal or nonverbal. All forms of communication can be categorized as either verbal or nonverbal. Both can be subdivided into either vocal or nonvocal. Both can be subdivided into either vocal or nonvocal. Much of the communication that takes place between people is verbal. Much of the communication that takes place between people is verbal. Verbal communication of the vocal category includes spoken language. Verbal communication of the vocal category includes spoken language.

9. Verbal vs. Nonverbal Nonvocal verbal communication involves written communication as well as communication that is transmitted through transmitted through sign language, finger spelling, Braille, or other similar alternatives to verbal language. Nonvocal verbal communication involves written communication as well as communication that is transmitted through transmitted through sign language, finger spelling, Braille, or other similar alternatives to verbal language. Communication has been called the transfer of meaning from one mind to another. Communication has been called the transfer of meaning from one mind to another.

10. Communication Basics –Is Hearing and Remembering enough? –Messages can be: –Verbal –Nonverbal