1. Ideas about ICT Management Faculty meeting to discuss the Comp/Tele program Henri Slettenhaar Webster University Geneva

2. Telecommunication Management l Once upon a time there were locally regulated monopolies l Now a highly competitive global marketplace l Program was designed for telecommunication professionals l To become managers in telecom companies l Growing need for ICT managers in every company & organization faculty meeting to discuss the Comp/Tele program

3. Master in ICT Policy & Management l Global program l Wide variety of backgrounds l Business, economics, media & technology l Emphasis in MBA l Excellent electives in other areas l 36 credit hours, 8 required and 4 electives faculty meeting to discuss the Comp/Tele program

4. Skills in ICT Policy & Management l Technical competence and strategic support to senior management l Project and procurement management l Policy formulation and management l New ICT convergence applications l Excellent knowledge of Legal & Regulatory issues l Information Society and ICT for development l Off-shoring and Outsourcing of ICT l Risk and Security management faculty meeting to discuss the Comp/Tele program

5. Required courses in ICT Management 4 ICTM 5000 – Introduction to ICT Policy & Technologies  An overview of the Internet, broadband wired & wireless, grid and multimedia technologies  The information society with a global approach to the introduction of competition and the emerging new markets faculty meeting to discuss the Comp/Tele program

6. Required courses in ICT Management 4 ICTM 5010 – Survey of ICT Regulatory & Policy Issues  Survey of regulation & policy in telecommunications and Internet governance  The relationship between industry, government and scientific community is studied as well faculty meeting to discuss the Comp/Tele program

7. Required courses in ICT Management 4 ICTM 5020 – Cyber Law & Global Legal Issues  Copyrights, trademarks, intellectual property, software piracy, and a variety of other legal matters  Legal principles, conflict resolution, etc. faculty meeting to discuss the Comp/Tele program

8. Required courses in ICT Management 4 MNGT 5570 – Basic Finance for Managers  To understand financial information contained in financial statements and reports 4 ICTM 5040 – Project & Risk Management This course will teach how complex ICT projects can be managed faculty meeting to discuss the Comp/Tele program

9. Required courses in ICT Management 4 ICTM 5050 – ICT Security & Privacy Issues  The vulnerability of telecommunications, computer networks and their applications is investigated  Accidental and intentional attacks as well as privacy and information security are addressed Comparison of these issues in the US, Europe and the rest of the world faculty meeting to discuss the Comp/Tele program

10. Required courses in ICT Management 4 ICTM 5060 – Managing Technological Innovation  How to obtain maximum business value from current and emerging technologies How to leverage new offerings such as Open Source, Outsourcing and convergence in technologies as well as innovative marketing approaches faculty meeting to discuss the Comp/Tele program

11. Required courses in ICT Management 4 ICTM 6000 – Final research project  Completion of a project or research thesis with thorough strategic analysis of a specific topic resulting in a comprehensive multidimensional study of the project faculty meeting to discuss the Comp/Tele program

12. Elective courses in ICT Management 4 ICTM 5070 – International Information Policy- making A close look at the multilateral institutions – ITU – WTO – WIPO – ICANN and possible field trips to some organizations * 4 ICTM 5220 – Basic ICT Technology overview  ICTM 5220 – Study Workshop in Silicon Valley or elsewhere * * The proposed 4/1/1 formula (4 weeks online, 1 week classroom teaching, 1 week study tour) could apply for these courses faculty meeting to discuss the Comp/Tele program

13. Elective courses in ICT Management 4 ICTM 5070 – Innovation & Entrepreneurship 4 ICTM 5080 – Organization and Leadership  ICTM 5090 – Issues in ICT Management (several modules), e.g. Human Resource Management, Customer Relations Management In general a combination of on-line and classroom teaching is encouraged faculty meeting to discuss the Comp/Tele program

14. Student profile in ICT Management 4 Keen interest in ICT 4 Background not very important 4 Multi-national companies 4 Governmental & NGO’s 4 Development agencies faculty meeting to discuss the Comp/Tele program

15. Markets for ICT Management 4 Own graduates & alumni 4 Where there are companies using ICT 4 Recently de-regulated economies 4 Governmental & NGO’s 4 Development agencies worldwide faculty meeting to discuss the Comp/Tele program

16. Overview of similar programs 4 Georgetown USA 4 Johannesburg South Africa 4 Switzerland 4 Other related programs faculty meeting to discuss the Comp/Tele program

17. Georgetown University USA FOCUS Technology & Information Policy Politics & Media Cultural Studies Technology, Art & Representation Issues in Globalization Networking Technology & Social Change Technology, Business & the Economy faculty meeting to discuss the Comp/Tele program For more information

18. University of Witwatersrand SA l Graduate School of Public & Development Management l Master of Management in ICT Policy & Regulation l Will be launched second half of 2004 l Global Trends Affecting ICT regulation l Telecommunications Policy, Law and Institutions l Telecommunications Policy Framework for the Digital Economy l Conjunction with University of Michigan, American University & Howard University faculty meeting to discuss the Comp/Tele program For more information

19. Similar programs in Switzerland 4 The International Institute of Management in Fribourg offers an Executive MBA and Diploma in Telecommunications ManagementTelecommunications Management 4 The University of Lausanne and the Swiss Federal Institute of Technology offer jointly an Executive Master program in Management of TechnologyManagement of Technology faculty meeting to discuss the Comp/Tele program

20. Related Programs Management of Technology MBA SFU Canada Management of Technology Program UC Berkeley Pratt School of Engineering's Master of Engineering Management Program at Duke University Georgia Tech School of public Policy Michigan State Telecommunication, Information Studies & Media faculty meeting to discuss the Comp/Tele program

21. Closing remarks…. faculty meeting to discuss the Comp/Tele program http://www.postmodemsociety.com/ict.ppt There is a growing need for ICT managers A multi-disciplinary program is a must Addressing the global issues International exchange is very important We need to move fast I am looking forward working with you!