1. Hospital Compare: A consumer quality tool Presented by: Michael McMullan Deputy Director, Center for Beneficiary Choices Centers for Medicare and Medicaid Services

2. Hospital Quality Alliance: Improving Care Through Information A public-private collaboration to improve quality of care Goal: To identify a robust set of standardized and easy-to-understand hospital quality measures. Provides information for consumers and healthcare professionals Collaboration and Partnership

3. Overview One of many quality compare websites Informs consumers about quality and incentivizes for quality improvement

4. Overview Applies to all adult patients Web address: www.hospitalcompare.hhs.gov www.medicare.gov www.hospitalcompare.hhs.gov www.medicare.gov

5. Consumer Testing Consumers and healthcare professionals Testing of the prototype for ease of navigation and usability Results of testing reflected on the website Continue testing for improvements

24. Hospital Compare Provides: Information for consumers to start a conversation about how to get the best care. A tool that equips consumers to: –think more concretely about quality –realize that quality can differ across facilities –understand that there are quality differences and these differences can be measured –learn that individuals can affect quality through their questions and their choices

25. What Hospital Compare Isnt: Top 100 Hospitals The only resource for making healthcare decisions Set in concrete