1. Business Process Management For Information Workers Scott Woodgate Lead Product Manager Microsoft Corporation

2. Agenda BPM Stack BPM Goals Architecture Demo Wrap-up

3. BPM Stack LOB Systems B2B Connectivity Business Process Automation And Integration (BizTalk) Business Process Mgmt. (BPM) For Information Workers (IW) Windows / SQL Server

4. BPM For IW Goals Configure and interact with business processes using Office tools and collaboration services “I want to configure my Order Management process to use a new discount policy” Real-time visibility into business processes for IW using Office tools and BI services “Is the trend of incoming orders for perishable goods in the last hour above safety stock level?” Provisioning of business processes and management of trading partners “I want to establish a new business relationship with Intel.”

5. Business Process Life-Cycle Business User Business User Business Manager Business Manager Business User Business User Business Manager Business Manager Business Analyst Business Analyst Software Architect Software Architect Developer Developer IT Pro IT Pro DesignandDeploy ConfigureAnd Manage Manage InteractAndCollaborate MonitorAndAnalyze

6. BPM Architecture TrackingDatabase Trading Partner Management (TPM) TPMDatabase BusinessProcessConfiguration BusinessActivity Monitoring (BAM) BusinessProcessProvisioning SEED BizTalk Engine Windows Sharepoint Services WS WS WS TrackingMessage SeedPackage TrackingEvents Profile,Group,AgreementProcess,Policy,Parameter Parameters

7. Demo Scenario Creates BAM Workbooks Excel Wizard Analyst Creates Business Process Developer Business Process Designer Creates Office Templates Office Tools/ InfoPath Developer/ Consultant IT Pro Creates SEED Package SEED Wizard SEED Contains: Office Templates, Process, BAM Views, Profiles, Agreements, End Point and Certification Information SEED Package Deploys SEED Package SEED Wizard Business Manager

8. Business Value Cell Phone Manufacturer (hub) publishes an “Order Process Package” for suppliers Miniscule Parts Inc. one of the suppliers installs the “package” A Business Manager establishes the business relationship A Sales agent uses BizOffice for receiving POs and responding with PO Confirmations Process continues for several weeks A business manager uses Excel to monitor the business in real-time

9. Business Activity Services demo demo

10. Key Scenarios P & C Financial Service Salvino Financial Service Fast Cash Loans Tri City Loans 1st Columbia Mortgage Good Loan Corp. Estate Trust New Millennium Mortgage Qualstar Credit Union Fast Remote installation of process Business Document interchange Manual/remote installation of solution 1st Loans Vertical Industry ISVs Rosetta Net HL7 SWIFT HIPPA CPFR … …

11. Wrap-Up Management of business processes by Information Workers Collaboration around business processes Real-time visibility in to business processes Easy provisioning of business processes Office as front-end for business processes

12. © 2003 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY.