1. Welcome! If you joined the conference via telephone, please enter your audio pin if you havent already. ( This is an example, your audio pin will be different ) If you joined with a microphone and headset or speakers (VoIP), please be sure your device volume settings are properly adjusted. If your mic & headset is not working, please try unplugging and re-plugging in your device. If you have any questions, please enter them in the questions module.

2. GoToWebinar Interface Maximize/minimize your screen with the chevron symbol Telephone participants need to enter their audio pin Please share your questions and knowledge! –Ask a question in the questions log –Raise your hand

3. Getting Started If you joined the conference via telephone, please enter your audio pin. If you joined with a microphone and headset or speakers (voip), please be sure your device volume settings are properly adjusted. If your mic & headset is not working, please try unplugging and re-plugging in your device. Please note this training is being recorded for training and quality control purposes.

4. GoToWebinar Interface 1. Viewer Window 2. Control Panel