1. Cultural Heritage in REGional NETworks REGNET Trial Service and Recommendations – D11

2. 27 March 2003 REGNET Final Project Review 2 Methodology(1/3) Usability Testing 2 validation phases Different document types Technical Response Cycle Responses to validation phase 1 Bi-directional way of communication Behavioural Observations Valuable input for SWOT

3. 27 March 2003 REGNET Final Project Review 3 Methodology (2/3) Results collection Demonstration & Marketing Reference & methodology CSC Strategy Content-techn. generation Feedback Reporting & documentation Course and scheduling

4. 27 March 2003 REGNET Final Project Review 4 Methodology(3/3) Focus on General appearance Overall Performance – Functionalities Metrics SWOT analysis

5. 27 March 2003 REGNET Final Project Review 5 General Appearance Reference: validation phase 1

6. 27 March 2003 REGNET Final Project Review 6 Performance Reference: validation phase 1

7. 27 March 2003 REGNET Final Project Review 7 Web Statistics(1/2) NOVEMBER FEBRUARY +300% +230%

8. 27 March 2003 REGNET Final Project Review 8 Web Statistics (2/2) Content Providers Data Bases Reference: February 2003

9. 27 March 2003 REGNET Final Project Review 9 SWOT Analysis- (SW 1/2) Reference: week 8 2003

10. 27 March 2003 REGNET Final Project Review 10 SWOT Analysis- (SW 2/2) Innovation (8.33) Internationalisation /Regionalisation (7.83) Benefits/Costs(7.67) Functionality (7.34) User friendliness (5.33) Reliability (5.33) User support (4.67) Reference: week 8 2003

11. 27 March 2003 REGNET Final Project Review 11 SWOT Analysis - (OT 1/2) Reference: week 8 2003

12. 27 March 2003 REGNET Final Project Review 12 SWOT Analysis- (OT 2/2) Boosting small & medium CH institutions (8.33) Cult. tourism, visits (7.67) Spending on cultural items (7.33) Increasing Internet Usage (7.00) Wireless Technologies (WAP, PDA…)(6.67) Investment in Pieces of Art (6.00) The haves and the have-nots (4.00) Following all the opportunities (3.67) Trust in Internet payment procedures (2.33) Competitors (2.33) Reference: week 8 2003

13. 27 March 2003 REGNET Final Project Review 13 REGNET-Conclusions (1/2) 1. The whole REGNET system and approach proved to be very valid and usable in the CH domain. 2. All basic issues and structures for a full internationalisation level are realised. 3. The System contains solutions covering a broad range of functionalities needed in a CH environment. The market potential of the individual modules varies. 4. The REGNET platform provides integration capabilities for the individual modules. Further streamlining possible. 5. User Support is addressed.

14. 27 March 2003 REGNET Final Project Review 14 REGNET-Conclusions (2/2) 6. A lot of innovations are included. 7. Tools are competitive, especially when combined with others. Awareness of niche market players is necessary. 8. REGNET shows evidence to address the CH domain. A more distinctive character is envisaged. 9. Cultural Heritage Institutions will benefit of lower total cost of ownership (TCO) through the Cultural Service Centres (CSC) 10. Increased spending on Cultural offers and goods will boost the business opportunities for CSCs and its members.

15. 27 March 2003 REGNET Final Project Review 15 REGNET- Recommendations (1/2) 1. Continue establishing the CSC concept 2. Continue the use of Open Source Technologies 3. Promote the brand as much as possible 4. Go for cross-disciplinary partnerships 5. Explore new opportunities (a.o. knowledge engineering)

16. 27 March 2003 REGNET Final Project Review 16 REGNET- Recommendations (2/2) 6. Have a close watch on interoperability issues. 7. Focus on further development of the modules. 8. Take care of the usability/support aspects of the tools 9. Prioritarise tool offerings 10. Make different business scenarios